Customer Service Jobs in Wilmington, DE
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Deptford, NJ (20 miles from Wilmington, DE)
- 2 days ago
- Deptford, NJ (20 miles from Wilmington, DE)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2000 CLEMENTS BRG RD STE 116, DEPTFORD...
Licensed Customer Service Representative - PNC Investments
- Philadelphia, PA (24 miles from Wilmington, DE)
- 6 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 6 days ago
Serves as a coach or mentor and may serve as a trainer to the customer service team....
Retail Loss Prevention Customer Service Associate II
- Talleyville, DE (5 miles from Wilmington, DE)
- 6 days ago
- Talleyville, DE (5 miles from Wilmington, DE)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Swedesboro, NJ (9 miles from Wilmington, DE)
- 7 days ago
- Swedesboro, NJ (9 miles from Wilmington, DE)
- 7 days ago
Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....
Retail Loss Prevention Customer Service Associate II
- Wilmington, DE
- 7 days ago
- Wilmington, DE
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Representative/Cashier
- St Davids, PA (24 miles from Wilmington, DE)
- 9 days ago
- St Davids, PA (24 miles from Wilmington, DE)
- 9 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Philadelphia, PA (24 miles from Wilmington, DE)
- 12 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 12 days ago
Insurance experience preferable commercial insurance 2. Must obtain Property & Casualty Agent's license 2. Must participate in the Company's continuing education opportunities 3....
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Talleyville, DE (5 miles from Wilmington, DE)
- 12 days ago
- Talleyville, DE (5 miles from Wilmington, DE)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative- Import-Export
- Pennsville, NJ (6 miles from Wilmington, DE)
- 14 days ago
- Pennsville, NJ (6 miles from Wilmington, DE)
- 14 days ago
Back-up for Customer Service Manager during his/her absence. Adheres to all applicable SHE, DOT, IMO, IATA, DEA and cGMP regulations. Your profile EDUCATION AND EXPERIENCE: An A.S....
Customer Service Associate (Insurance Call Representative) (Part-time) (On-site) Wayne, PA
- Wayne, PA (24 miles from Wilmington, DE)
- 18 days ago
- Wayne, PA (24 miles from Wilmington, DE)
- 18 days ago
Additional Responsibilities (used for internal details): What You'll Bring: Customer service experience: Minimum of two years of customer service experience in any industry....
Customer Service Representative
- Chadds Ford, PA (10 miles from Wilmington, DE)
- 26 days ago
- Chadds Ford, PA (10 miles from Wilmington, DE)
- 26 days ago
Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....
- Swedesboro, NJ (9 miles from Wilmington, DE)
- 30+ days ago
- Swedesboro, NJ (9 miles from Wilmington, DE)
- 30+ days ago
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
Customer Service Representative (Medicare)
- Philadelphia, PA (24 miles from Wilmington, DE)
- 60+ days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 60+ days ago
The Customer Service Representative - MHT may be required to work overtime hours and/or to provide additional weekend coverage based on the business need....
Remote Work- Philadelphia, PA (24 miles from Wilmington, DE)
- 90+ days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 90+ days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Wilmington, DE
- 90+ days ago
- Wilmington, DE
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Wilmington, DE
Moving to Wilmington, DE? Find some basic demographic data about Wilmington, DE below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wilmington, DE
Highest Education Level
Customer Services in Wilmington, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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