Customer Service Jobs in Wilmington, DE
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Chadds Ford, PA (10 miles from Wilmington, DE)
- 1 day ago
- Chadds Ford, PA (10 miles from Wilmington, DE)
- 1 day ago
Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....
Bilingual Spanish Call Center Customer Service Representative. Job in Delaware City Gr8Jobs
- Delaware City, DE (10 miles from Wilmington, DE)
- 3 days ago
- Delaware City, DE (10 miles from Wilmington, DE)
- 3 days ago
Remote - Bilingual Spanish Call Center Customer Service Representative?...
Bilingual Customer Service Representative
- Philadelphia, PA (24 miles from Wilmington, DE)
- 8 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 8 days ago
Innova Solutions is immediately hiring for a Bilingual Customer Service Representative Position type: Full-time/ContractDuration: 6+ MonthsLocation: Philadelphia, PA - onsite-hybrid As a Bilingual Customer...
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Representative
- West Chester, PA (19 miles from Wilmington, DE)
- 16 days ago
- West Chester, PA (19 miles from Wilmington, DE)
- 16 days ago
Customer Service Representative is a detailed-oriented teammember who helps the Bank build an army of raving fans....
- Swedesboro, NJ (9 miles from Wilmington, DE)
- 16 days ago
- Swedesboro, NJ (9 miles from Wilmington, DE)
- 16 days ago
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
Customer Service Representative - Return Agent - Philadelphia International Airport
- Philadelphia, PA (24 miles from Wilmington, DE)
- 19 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 19 days ago
Experience Requirements: Must have a minimum of 2 years of retail customer service experience OR Must have Associates Degree with a minimum of 6 months of retail customer service experience Must have...
Customer Service Representative Pyramid Consulting, Inc Wilmington, DE Immediate need for a talented Customer Service Representative....
Retail Loss Prevention Customer Service Associate II
- Christiana, DE (12 miles from Wilmington, DE)
- 29 days ago
- Christiana, DE (12 miles from Wilmington, DE)
- 29 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Driving
- Philadelphia, PA (24 miles from Wilmington, DE)
- 30+ days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 30+ days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Retail Customer Service Associate
- Deptford, NJ (20 miles from Wilmington, DE)
- 30+ days ago
- Deptford, NJ (20 miles from Wilmington, DE)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2000 CLEMENTS BRG RD STE 116, DEPTFORD...
Customer Service Representative
- Philadelphia, PA (24 miles from Wilmington, DE)
- 30+ days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 30+ days ago
Customer Service Representative Location 6925 Essington Ave, Philadelphia, PA, 19153, United States Job Category customer service, sales, call center Description Chapman Chevrolet is seeking Customer...
Customer Service Representative (Medicare)
- Philadelphia, PA (24 miles from Wilmington, DE)
- 45+ days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 45+ days ago
The Customer Service Representative - MHT may be required to work overtime hours and/or to provide additional weekend coverage based on the business need....
Remote Work- Philadelphia, PA (24 miles from Wilmington, DE)
- 60+ days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 60+ days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Wilmington, DE
- 60+ days ago
- Wilmington, DE
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Wilmington, DE
Moving to Wilmington, DE? Find some basic demographic data about Wilmington, DE below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wilmington, DE
Highest Education Level
Customer Services in Wilmington, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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