Customer Service Jobs in Wilmington, DE
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Philadelphia, PA (24 miles from Wilmington, DE)
- 5 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 5 days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative
- Downingtown, PA (24 miles from Wilmington, DE)
- 8 days ago
- Downingtown, PA (24 miles from Wilmington, DE)
- 8 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Retail Loss Prevention Customer Service Associate II
- Christiana, DE (12 miles from Wilmington, DE)
- 10 days ago
- Christiana, DE (12 miles from Wilmington, DE)
- 10 days ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
- West Chester, PA (19 miles from Wilmington, DE)
- 11 days ago
- West Chester, PA (19 miles from Wilmington, DE)
- 11 days ago
Insurance Agency CSR (West Chester) 15 brintons bridge road compensation: negotiable with experience employment type: experience level: mid level job title: Personal Lines Account Manager PT work for...
Customer Service Representative CHMG
- Folsom, PA (15 miles from Wilmington, DE)
- 15 days ago
- Folsom, PA (15 miles from Wilmington, DE)
- 15 days ago
Updates job knowledge by participating in annual customer service training....
Customer Service Representative
- Chadds Ford, PA (10 miles from Wilmington, DE)
- 18 days ago
- Chadds Ford, PA (10 miles from Wilmington, DE)
- 18 days ago
Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....
Customer Service Representative Specialist Sr
- Philadelphia, PA (24 miles from Wilmington, DE)
- 19 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 19 days ago
Serves as a coach or mentor and may serve as a trainer to the customer service team....
- Philadelphia, PA (24 miles from Wilmington, DE)
- 19 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 19 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
LP Customer Service Associate 2
- Christiana, DE (12 miles from Wilmington, DE)
- 26 days ago
- Christiana, DE (12 miles from Wilmington, DE)
- 26 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Wilmington, DE
- 29 days ago
- Wilmington, DE
- 29 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Bilingual Customer Service Rep
- Philadelphia, PA (24 miles from Wilmington, DE)
- 45+ days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 45+ days ago
Qualifications Previous 1 year experience handling PHI/HIPAA covered entities preferred, but not required Previous 1 year customer service or customer support experience required Previous 1 year call...
Remote Work- Upper Darby, PA (21 miles from Wilmington, DE)
- 45+ days ago
- Upper Darby, PA (21 miles from Wilmington, DE)
- 45+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative - Christiana Mall
- Newark, DE (12 miles from Wilmington, DE)
- 45+ days ago
- Newark, DE (12 miles from Wilmington, DE)
- 45+ days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Full Service Catering Customer Service Associate
- Swedesboro, NJ (9 miles from Wilmington, DE)
- 60+ days ago
- Swedesboro, NJ (9 miles from Wilmington, DE)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retail Loss Prevention Customer Service Associate II
- Wilmington, DE
- 60+ days ago
- Wilmington, DE
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Wilmington, DE
Moving to Wilmington, DE? Find some basic demographic data about Wilmington, DE below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wilmington, DE
Highest Education Level
Customer Services in Wilmington, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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