Customer Service Jobs in New Castle, DE
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Associate (Berkley One Solutions Specialist I)
- Edgemoor, DE (10 miles from New Castle, DE)
- 21 hours ago
- Edgemoor, DE (10 miles from New Castle, DE)
- 21 hours ago
Qualifications 1-3+ years of customer service experience, preferably in a high-volume customer support environment Experience contributing in a high performing customer service center team in a high...
Customer Service Representative - Cardmember Services
- Wilmington, DE (6 miles from New Castle, DE)
- 2 days ago
- Wilmington, DE (6 miles from New Castle, DE)
- 2 days ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
Customer Service Representative
- Chadds Ford, PA (15 miles from New Castle, DE)
- 6 days ago
- Chadds Ford, PA (15 miles from New Castle, DE)
- 6 days ago
Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....
Customer Service Representative
- Wilmington, DE (6 miles from New Castle, DE)
- 14 days ago
- Wilmington, DE (6 miles from New Castle, DE)
- 14 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
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- Swedesboro, NJ (15 miles from New Castle, DE)
- 20 days ago
- Swedesboro, NJ (15 miles from New Castle, DE)
- 20 days ago
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
Customer Service Representative
- Wilmington, DE (6 miles from New Castle, DE)
- 28 days ago
- Wilmington, DE (6 miles from New Castle, DE)
- 28 days ago
Customer Service Representative Pyramid Consulting, Inc Wilmington, DE Immediate need for a talented Customer Service Representative....
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Wilmington, DE (6 miles from New Castle, DE)
- 60+ days ago
- Wilmington, DE (6 miles from New Castle, DE)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Boothwyn, PA (15 miles from New Castle, DE)
- 90+ days ago
- Boothwyn, PA (15 miles from New Castle, DE)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Full Service Catering Customer Service Associate
- Swedesboro, NJ (15 miles from New Castle, DE)
- 90+ days ago
- Swedesboro, NJ (15 miles from New Castle, DE)
- 90+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Demographic Data for New Castle, DE
Moving to New Castle, DE? Find some basic demographic data about New Castle, DE below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New Castle, DE
Highest Education Level
Customer Services in New Castle, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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