Customer Service Jobs in Middletown, DE
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Loss Prevention Customer Service Associate II
- Christiana, DE (9 miles from Middletown, DE)
- 12 hours ago
- Christiana, DE (9 miles from Middletown, DE)
- 12 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Dover, DE (24 miles from Middletown, DE)
- 5 days ago
- Dover, DE (24 miles from Middletown, DE)
- 5 days ago
Customer Service Representative at Highmark Health in Dover, Delaware, United States Job Description Company : Highmark Inc....
Retail Customer Service Associate
- Dover, DE (24 miles from Middletown, DE)
- 6 days ago
- Dover, DE (24 miles from Middletown, DE)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1572 N DUPONT HWY, DOVER, DE 19901...
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Associate Customer Service Representative
- Dover, DE (24 miles from Middletown, DE)
- 8 days ago
- Dover, DE (24 miles from Middletown, DE)
- 8 days ago
EDUCATION Required + High School Diploma or GED Substitutions + None Preferred + None EXPERIENCE Required + 6 months of Customer Service in a customer facing role Preferred + Customer Service in a call-center...
- Wilmington, DE (18 miles from Middletown, DE)
- 9 days ago
- Wilmington, DE (18 miles from Middletown, DE)
- 9 days ago
Responsibilities We have an opportunity for a Customer Service Associate to join our Berkley One team!...
Representative, Customer Service - Insurance Verification
- Dover, DE (24 miles from Middletown, DE)
- 13 days ago
- Dover, DE (24 miles from Middletown, DE)
- 13 days ago
_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...
Customer Service Representative (remote)
- Dover, DE (24 miles from Middletown, DE)
- 17 days ago
- Dover, DE (24 miles from Middletown, DE)
- 17 days ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkFulltime LP Customer Service Associate II (Wilmington, DE) 552
- Wilmington, DE (18 miles from Middletown, DE)
- 45+ days ago
- Wilmington, DE (18 miles from Middletown, DE)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- North East, MD (16 miles from Middletown, DE)
- 60+ days ago
- North East, MD (16 miles from Middletown, DE)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Dover, DE (24 miles from Middletown, DE)
- 90+ days ago
- Dover, DE (24 miles from Middletown, DE)
- 90+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative Job
- Newark, DE (9 miles from Middletown, DE)
- 90+ days ago
- Newark, DE (9 miles from Middletown, DE)
- 90+ days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Demographic Data for Middletown, DE
Moving to Middletown, DE? Find some basic demographic data about Middletown, DE below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Middletown, DE
Highest Education Level
Customer Services in Middletown, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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