Customer Service Jobs in Delaware City, DE

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

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Customer Service Representative

  • Chadds Ford, PA (19 miles from Delaware City, DE)
  • 2 days ago
  • Chadds Ford, PA (19 miles from Delaware City, DE)
  • 2 days ago

Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....

Remote - Bilingual Spanish Call Center Customer Service Representative?...

Customer Service Representative

  • Wilmington, DE (10 miles from Delaware City, DE)
  • 9 days ago
  • Wilmington, DE (10 miles from Delaware City, DE)
  • 9 days ago

Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....

CWR-Customer Service Rep I

  • Swedesboro, NJ (17 miles from Delaware City, DE)
  • 16 days ago
  • Swedesboro, NJ (17 miles from Delaware City, DE)
  • 16 days ago

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....

Customer Service Representative

  • Wilmington, DE (10 miles from Delaware City, DE)
  • 24 days ago
  • Wilmington, DE (10 miles from Delaware City, DE)
  • 24 days ago

Customer Service Representative Pyramid Consulting, Inc Wilmington, DE Immediate need for a talented Customer Service Representative....

Retail Loss Prevention Customer Service Associate II

  • Christiana, DE (7 miles from Delaware City, DE)
  • 29 days ago
  • Christiana, DE (7 miles from Delaware City, DE)
  • 29 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Fulltime LP Customer Service Associate II (Wilmington, DE) 552

  • Wilmington, DE (10 miles from Delaware City, DE)
  • 60+ days ago
  • Wilmington, DE (10 miles from Delaware City, DE)
  • 60+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Boothwyn, PA (19 miles from Delaware City, DE)
  • 90+ days ago
  • Boothwyn, PA (19 miles from Delaware City, DE)
  • 90+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Full Service Catering Customer Service Associate

  • Swedesboro, NJ (17 miles from Delaware City, DE)
  • 90+ days ago
  • Swedesboro, NJ (17 miles from Delaware City, DE)
  • 90+ days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Demographic Data for Delaware City, DE

Moving to Delaware City, DE? Find some basic demographic data about Delaware City, DE below.


Local
National
1,938
38
Small

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Salary for Customer Service Jobs in Delaware City, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Delaware City, DE offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Delaware City, DE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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