Manager, Underwriting Model Product Support

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.Position SummaryAs Underwriting Model Product Support Manager, you will function as a Product Owner responsible for understanding PBM pricing and forecasting tools and providing business user support to resolve questions and problems. The position will also assist in the implementation and testing of model revisions and enhancements. This role is business-oriented and positioned prominently between internal application users and our technology organization.ResponsibilitiesResponds to Production Support tickets, isolates root cause, and determines path to resolution.Facilitates best practice user-training exercisesSuggests and prioritizes product improvements based on materialityCommunicates to business users and other ecosystem stakeholders using professional and customer service focused demeanorLeverages understanding of the business to ensure product requirements are accurately captured and communicatedDevelops tools and procedures to create efficiencies in areas such as testing and defect resolutionAssists with UAT and broader testing efforts to minimize future defects stemming from initial developmentDevelops financial analyses to support future modeling improvementsDesigns technical solutions and reporting capabilities addressing Business issues and concerns.Required Qualifications5+ years of product management, financial/pricing analysis, and/or underwriting experience, or a combination thereof.Preferred QualificationsPharmacy benefits management (PBM) or healthcare industry work experienceExperience working with IT and agile Scrum methodologyStrong collaboration skills and willingness to work across business units within a complex organizationExcellent oral and written communications skills; ability to convey complex topics in clear and concise terms.Innovative mindset and ability to work outside of established boundariesResults oriented with ability to keep others on task to meet defined goalsExperience developing complex financial solutions and working with technical audience to ensure proper implementationIn-depth understanding of drug pricing, healthcare markets, and financial forecasting.EducationBachelor's degree or related professional work experience.Degree related to finance, mathematics, statistics, actuarial science, business, or other data related fields preferredAnticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$60,300.00 - $132,600.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.This fulltime position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Additional details about available benefits are provided during the application process and on Benefits Moments.We anticipate the application window for this opening will close on: 06/30/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.