Underwriting Assistant

This is a remote position. You will be required to go into the office twice a week if you reside within 50 miles of any Liberty Mutual Office. Please note this policy is subject to change.

Using various systems, standard operating procedures, and instructions from stakeholders, with a focus on Property and Casualty (P&C) insurance processes, the responsibilities of this role may include:

• Collaborate closely with vendor partners to gather and validate source information required for accurate processing and servicing of Property and Casualty insurance products.
• Maintain and update documentation supporting compliance and Attestation controls, ensuring adherence to P&C regulatory requirements and industry standards.
• Communicate and collaborate with internal and external stakeholders, including underwriting, claims, actuarial teams, and external vendors, to facilitate accurate policy administration and claims processing.
• Work closely with our vendor partners to ensure service delivery aligns with contractual obligations and address any operational issues promptly.
• Apply, interpret, validate, and maintain standard operating procedures with an understanding of P&C insurance terminology, coverages, endorsements, and policy lifecycle.
• Demonstrate strong quality assurance (QA) skills by performing detailed reviews of vendor deliverables, system outputs, and documentation to ensure accuracy and compliance.
• Engage in continuous improvement initiatives focused on enhancing P&C policy issuance and servicing workflows and participate in root cause problem solving exercises related to P&C operations.
• Participate actively in team huddles, share P&C-specific knowledge and best practices, and adhere to our diversity, equity, and inclusion practices and principles.
• Engage in self-development to deepen expertise in Property and Casualty insurance products, regulatory changes, and system enhancements.
• Provide guidance and training to team members and business partners on P&C policy procedures and system usage to promote consistency and accuracy.

• Associate degree or equivalent work experience plus 1 to 2 years of insurance industry experience required.
• Solid problem-solving skills.
• Ability to follow and refine detailed processing instructions.
• Solid verbal and written communication skills.
• Ability to work in a team environment.
• Solid knowledge of Microsoft Office and processing systems.
• Solid customer service skills.
• Solid organizational and time management skills.
• Strong Microsoft Office (Word, Excel, and PowerPoint) skills.

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco