Instructional Designer & Facilitator

CURRENT ROOT EMPLOYEES - Please apply using the career page in Workday. This career site is for external applicants only.

As part of Root's interview process, we kindly ask that all candidates be on camera for virtual interviews. This helps us create a more personal and engaging experience for both you and our interviewers. Being on camera is a standard requirement for our process and part of how we assess fit and communication style, so we do require it to move forward with any applicant's candidacy. If you have any concerns, feel free to let us know once you are contacted. We're happy to talk it through.

The Opportunity

As Instructional Designer and Facilitator, you will be responsible for supporting the design of enterprise employee and leadership development programs, online learning courses and engaging learning material. Your primary focus will be applying your instructional design and technical skills to a growing curriculum of programs by creating and leveraging AI and innovative technologies to bring learning to life. The secondary focus will be to support and deliver live virtual or face-to-face course facilitation.

To be successful you will need to deliver a wide range of technical skills to uplift existing content, develop new and exciting training courses and become an ambassador for the Talent Management team; such as AI and automation, class leading gamification, e-learn creation, visual design and illustration, learning theory, training needs analysis, collaboration, partner engagement, data analysis and project management.

Root is a "work where it works best" company. Meaning we will support you working in whatever location that works best for you across the US. We will continue to have our headquarters in Columbus and offices in other locations to give more flexibility and more choice about how we live and work.

Salary Range: $90,000 - $115,000 (Bonus & LTI eligible)

How You Will Make an Impact

• Create learning materials including on-demand courses, workshops, presentations, supporting collateral and gamified experiences for new and existing development programs

• Facilitate and co-facilitate live virtual and face-to-face development programs

• Be a subject expert for instructional design and associated technical solutions within the Talent Management team and to internal collaborators

• Research needs analysis data and relevant material or frameworks to ensure learning is targeted and impactful

• Partner with SME's to design, curate and deliver learning content across the entire organization

• Maintain and implement continuous improvement across a range of development program materials

• Collaborate with internal partners, including HR, people managers, internal communication, and multiple IT teams to develop and enable program content.

• Evaluate the effectiveness of development programs and individual learning assets and continuously refine content and delivery mechanisms to meet evolving business needs.

• Stay current with learning technology trends and advancements to keep learning materials relevant and impactful.

• Continually challenge current approaches through adoption of groundbreaking technologies and AI automation

• Assist with other Talent Management projects and initiatives

• As these programs continue to grow and mature, the focus on program creation will gradually decrease. Over time, responsibilities may shift toward program facilitation and involvement in other strategic initiatives, offering opportunities for continued development and impact across the organization.

What You Will Need to Succeed

• 3+ years (or equivalent) of experience in Instructional Design, Learning & Development, or a related field, with a focus on Employee & Leadership development

• Bachelor's Degree and equivalent relevant experience or 5+ years with no degree and relevant experience

• A subject matter expert and significant experience working with the Articulate 360 suite, Google Slides or PowerPoint and visual design software

• Demonstrated ability to create audio, video, simulations, role plays, tests, games and other enhanced learning material

• Proven experience working with a range of Learning Management Systems and Learning Experience Platforms with a particular emphasis on SCORM file application, API connections, learner journey and automation.

• Demonstrated experience partnering with internal teams to design learning programs and material.

• Excellent communication and copywriting, collaboration, and advising skills.

• Project management skills, with the ability to manage multiple initiatives simultaneously and maintain project documentation and quality assurance

Don't meet every single requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Root, Inc., we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway!

Join us

At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.

Who we are

We're harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we've built one of the most innovative FinTech companies in the world. And we're just getting started.

What draws people to Root

Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you'll hear similar reasons for why they joined:

Autonomy-for assertive self-starters, the opportunities to contribute are limitless.

Impact-by challenging the way it's always been done, we solve problems that have a big impact on our business.

Collaboration-we encourage rich discussion and civil debate at every turn.

People-we are inspired by the collection of crazy-smart people around us.