Insurance Customer Support & Sales Associate

Insurance Customer Support & Sales Associate

Insurance Customer Support & Sales Associate (Entry-Level)

Brightway Insurance - Rockwall, TX - In Office

Brightway Insurance is seeking a motivated, career-minded individual to join our growing independent insurance agency in Rockwall, TX.

Founded in 2003, Brightway Insurance is one of the fastest-growing independent insurance franchise networks in the U.S., with agencies in 45 states and more than $1.7 billion in annual premium.

At Brightway, our promise is simple: Grow faster here than anywhere else.

Position Overview

This is an excellent opportunity for someone looking to start a long-term career in the insurance industry. We are looking for an individual with strong customer service and communication skills who is eager to learn the business, obtain their Property & Casualty (P&C) insurance license, and grow into a larger role within the agency.

Responsibilities

Provide excellent customer service via phone, email, and in-person interactions

Assist clients with policy changes, billing questions, renewals, claims support, and general insurance inquiries

Support the agency with quotes, data entry, and policy processing

Learn insurance products, coverages, and carrier systems

Maintain accurate records in agency management systems and CRM platforms

Collaborate with agency staff to create a seamless client experience

Identify opportunities to help clients with additional insurance needs

Work toward obtaining your Property & Casualty insurance license (if not already licensed)

Qualifications

Customer service, sales support, or administrative experience preferred

Strong communication and interpersonal skills

Positive attitude with a willingness to learn and grow professionally

Detail-oriented with strong organizational skills

Comfortable using Microsoft Office and learning new software systems

High school diploma or equivalent required; college degree is a plus

What We Offer

Career growth and advancement opportunities

Training and mentorship within a growing independent agency

Support in obtaining your P&C insurance license

Team-oriented office environment

Opportunity to build a long-term career in insurance

Apply today or send your resume to:

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