Manager, Transportation Planning (General Liability Claims)

Manages and executes complex activities in an assigned organizational unit and manages assigned staff and consultants. This position is responsible for managing the Public Liability & Property Damage claims unit and the third-party administrator staff that investigate, evaluate, and resolve claims and lawsuits arising from bus and rail operations, premises liability, and/or law enforcement activities. The manager may directly handle an inventory of high exposure claims, oversee the defense attorney panel, and provide quarterly updates to excess insurance carriers.

Recruitment Timelines : Interviews are projected to be scheduled for the week of July 13, 2026 . These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.

• Conducts and manages complex planning, implementation, funding, and analytical projects and programs
• May manage staff, consultants, and/or projects
• Applies, develops, and evaluates analytical, quantitative, and statistical tools and their results
• Participates in analyzing, developing, and recommending program guidelines, strategies, policies, and procedures
• Negotiates and executes cooperative agreements and Memorandums of Understanding (MOUs) with various agencies
• Develops and negotiates scopes of work, supports the solicitation process, and participates on negotiation teams with contractors/consultants
• Manages vendor performance against agreed contracts to ensure completion of projects within scope, on-time, and within budget for the assigned business unit
• Develops and monitors forecasts, impacts, and budgets for plans, programs and projects
• Prepares comprehensive reports, correspondence, and presentations
• Makes presentations to internal/external stakeholders
• Participates on/with special task forces, committees, panels, transportation forums, and peer groups
• Provides technical and policy guidance on Metro plans, programs, and projects
• Evaluates the costs, benefits, and risks of alternative funding plans, programs, and projects
• Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelor's Degree in Urban or Transportation Planning, Engineering (Civil, Transportation, Structural, Industrial, Mechanical, Architecture, etc.), Business, Public Administration, Political Science, Urban Design, Public Policy, Economics, or a related field; Master's Degree in a related field preferred

Experience

• Six years of relevant experience or three years of relevant supervisory-level experience in transportation planning, project management, urban design, transportation system design and research, travel simulation and demand modeling, transportation finance, operations planning, or other related area; some positions in this class may require specialized experience in area of assignment.

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:

• Experience managing a general liability claims program in a public entity or insurance carrier environment
• Experience supervising and training of claims staff, third-party administrator (TPA) team, and defense counsel
• Experience handling high exposure claims and collaborating with excess carriers
• Experience handling government tort claims and civil proceedings
• Experience handling federal civil rights claims arising from law enforcement incidents

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices of transportation planning and land use, business, project management, and public administration
• Applicable local, state, and federal laws, rules, and regulations governing transportation policies
• Financial, analytical, and statistical methods and procedures
• Budget and accounts management, forecasting, and linking to funding sources
• Applicable business software applications
• Modern management theory

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Conducting comprehensive studies and analyses
• Overseeing multidisciplinary teams
• Supervising, training, and motivating staff
• Critical and analytical thinking
• Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes
• Exercising judgment and creativity in making decisions
• Establishing and implementing relevant policies and procedures
• Communicating effectively orally and in writing
• Communicating technical information effectively to non-technical audiences
• Interacting professionally with various levels of Metro employees and outside representatives
• Mediating and negotiating

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Manage multiple priorities and deadlines
• Think and act independently
• Represent Metro before the public
• Prepare comprehensive reports and correspondence
• Negotiate consensus solutions
• Make financial decisions within a budget
• Compile, analyze, and interpret complex data
• Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
• Read, write, speak, and understand English

• This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements
• The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job
• Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions
• This classification is at-will and the incumbent serves at the pleasure of the hiring authority when classified as an Intermittent, Emergency, Annuitant, or Temporary employee, is assigned to the Office of Inspector General (OIG) or Board Clerk's Office, and/or reporting directly to the LACMTA Board of Directors
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

Working Conditions

• Typical office situation
• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table
• Operate a telephone or other telecommunications device and communicate through the medium
• Type and use a keyboard and mouse to perform necessary computer-based functions
• Communicating through speech in the English language required