Claims Processor

JOB OBJECTIVE: Supports various administrative functions of Claims Department including handling mail, taking loss notices, recording of information, preparing claim related correspondence. Performs daily cash reconciliation, issues stop pays and reviews check/draft requests for adequate documentation. May operate check/draft printer. Looking for candidates that demonstrate attention to detail, are self motivated, and have some type of customer service experience (retail, food service, office, claims, processing, etc.) Claims and processing experience are NOT required for this role! 100% onsite role with the opportunity to move to hybrid once they are fully out of training and performing well. Looking for a strong communicator, attention to detail, and a can-do attitude! Check out Ashley Carver and Sawyer Valentine for candidate profiles. This role will provide support for all Claim Operations activities in accordance with Company and Claim Operations standards, processes and workflows. Day to Day: This position will be a hybrid role of processing, mailroom, and customer service work. Will normally make around 20 calls a day but may increase during storm season. Phone work will include responding to telephone status inquiries from Agents, Claimants, Insureds, and others. The processing portion of this role will be reviewing and validating all files and electronic paperwork commercial auto and commercial property clientele and then passing on to the next department. Will be navigating multiple screens and using several different programs to review all paperwork. Attention to detail is CRUCIAL in this role as they will mostly be reviewing and auditing work. Correctly identifying and processing incoming mail and documents including new reported losses, suits, and other items requiring special attention. Responding to telephone status inquiries from Agents, Claimants, Insureds, and others Will be preparing form and template correspondence and other documents to Insured's Claimants, and others, issuing approved payments, and creating records of new reported losses in ClaimCenter and ImageRight. The mailroom portion of this role will be handling outbound mail and reviewing contact information to assure the correct documents are included and sent to the correct location. Skills Data entry, Customer service, Claim, Claims processing, Insurance, Health insurance Top Skills Details Data entry,Customer service Additional Skills & Qualifications 1+ years of Data Entry experience OR 1+ years of customer service experience (can be retail, food service, etc.) Ability to type 35 WPM accurately - typing test is REQUIRED with submittal Strong attention to detail Ability to pass the Wonderlic testing, basic math test (just can't bomb this), and strong scores in the Proofreading test! No previous attendance issues Ask if they have ever applied directly to NICO or through another agency JOB REQUIREMENTS: Works under occasional supervision, referring only unusual cases to others. Performs repetitive and routine tasks using standardized procedures. Uses judgment to deviate when required for minor variations. Opportunity for errors is usually discovered and may involve some difficulty to correct. Primarily works within the department with occasional outside contact. Occasionally works with confidential data. Two or more years work experience. Required Education: High school diploma or GED or equivalent work experience and additional specialized training equivalent to one to three years' practical trades training. Basic math Preferred Knowledge: Litigation and discovery practices Insurance principles and terminology, insurance contracts, statutory and common law applicable to the insurance industry, insurance coverages Legal terminology and business law Investigative and legal research techniques Department practices and procedures MS Office Applications Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Omaha, NE. Pay and Benefits The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Omaha,NE. Application Deadline This position is anticipated to close on May 31, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ... for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.