Finance Director

John Jones Auto Group is seeking an experienced and driven Automotive Finance Director to lead and support our Finance & Insurance operations. This position plays a critical role in delivering an exceptional customer experience while maintaining strong profitability, compliance, and lender relationships across the dealership group.

The ideal candidate is highly organized, customer-focused, ethical, and performance-driven with a strong understanding of dealership finance operations, lender programs, and team leadership. This individual must work closely with sales leadership and dealership staff to ensure smooth deal flow, timely funding, and a consistent customer experience.

Responsibilities

Customer Experience & Deal Structure

Deliver a professional, transparent, and customer-focused finance experience

Present financing, leasing, and protection product options clearly and ethically

Assist customers in securing financing through approved lending institutions

Ensure all deals are structured accurately and efficiently

Support sales managers and sales consultants in deal progression and approvals

Maintain a strong focus on customer satisfaction and long-term relationships

Finance & Insurance Operations

Present all available F&I products including:

Vehicle Service Contracts

GAP Protection

Tire & Wheel Protection

Maintenance Plans

Key Replacement

Additional protection products as applicable

Maintain strong product penetration and per-copy averages

Monitor contracts in transit (CIT) and funding timelines

Ensure all paperwork is accurate, complete, and compliant

Minimize chargebacks and funding delays

Compliance & Accountability

Maintain compliance with all federal, state, OEM, and lender regulations

Ensure adherence to dealership policies and ethical standards

Stay current on lender programs, compliance updates, and industry changes

Protect dealership profitability while maintaining customer trust

Ensure proper documentation and disclosure on every transaction

Leadership & Team Development

Work collaboratively with dealership leadership and department managers

Help train and mentor finance managers and sales staff

Promote a positive, team-oriented culture

Assist in creating consistent processes across the organization

Support operational goals, accountability, and continuous improvement

Qualifications

Automotive dealership F&I experience required

Finance Director or leadership experience preferred

Strong understanding of lender relationships and deal structure

Excellent communication and customer service skills

Strong organizational and follow-up abilities

Ability to thrive in a fast-paced environment

Professional appearance and demeanor

Preferred Experience

Experience with Dealertrack or similar dealership management and finance systems preferred

Experience with GM and Stellantis brands preferred

Knowledge of compliance and regulatory requirements

Strong leadership and problem-solving abilities

Performance Expectations

Maintain strong finance profitability and product penetrations

Deliver excellent customer satisfaction

Ensure timely funding and accurate paperwork

Minimize compliance and chargeback exposure

Contribute positively to dealership culture and operational success

Why Join John Jones Auto Group?

Founded in 1983, John Jones Auto Group is a family-owned dealership organization built on customer service, community involvement, and operational excellence. We are committed to creating a positive work environment where employees are supported, challenged, and given opportunities for long-term growth and success.