Account Coordinator - Insurance Operations

Account Coordinator - Insurance Operations
Austin, TX - Hybrid
12 Months
Hours: 8:00 - 5:00 onsite 5x a week for training
6-8 Weeks of training 8:00-5:00 On Site daily

Pay: $24 per hour, W 2 The Ideal Candidate
High School Diploma required; Degree preferred
Intermediate Microsoft Office proficiency: Excel, PowerPoint, and Outlook - knowledge of Excel formulas, pivot tables, edit or create PowerPoint slides and Outlook mail/calendar communication. (Must be detailed in job history of presented resume.)
Exceptional organizational skills: work on multiple accounts and at different stage in the renewal process, so being organized is important to your success in this role
Strong communication skills: collaborate with client teams who are remote, so the ability to communicate effectively is key Responsibilities:

• Drive timely and accurate production/processing of complex documents/information, including report preparation.
• Maintain a solid understanding of core aspects of relevant Insurance and related legislation to enhance customer awareness and strengthen new and established relationships.
• Build and maintain strong working relationships with internal and external stakeholders, serving as a point of contact regarding potential problems.
• Adhere to company policies and performance standards and recommend improvements.
• Contribute to the achievement of Operations team Service Level Agreements (SLA), Key Performance Indicators (KPI), and business objectives.

Requirements:

• High School Diploma required; Degree preferred.
• Intermediate Microsoft Office proficiency: Excel, PowerPoint, and Outlook, including knowledge of Excel formulas, pivot tables, editing or creating PowerPoint slides, and Outlook mail/calendar communication.
• Exceptional organizational skills to manage multiple accounts at different stages in the renewal process.
• Strong communication skills to collaborate effectively with remote client teams.