at Cognizant in Boise, Idaho, United States
Job DescriptionCognizant is a leading provider of IT and BPO services, providing critical initiatives to a variety of global clients. We are seeking a seasoned senior leader to manage and scale a 100+ seat P&C licensed sales contact center. This role owns agent productivity, sales conversion, and compliance across a high-volume Personal Lines insurance sales operation.
This is a hands-on leadership role-not advisory-focused on delivering predictable revenue, disciplined execution, and strong agent performance.
Role Responsibilities
+ Lead and scale a 100+ licensed P&C sales agent operation
+ Drive conversion, written premium, and revenue per agent
+ Build a coaching-driven sales culture through frontline managers
+ Own daily/weekly sales performance, forecasting, and operating cadence
+ Ensure full licensing, QA, and regulatory compliance
+ Partner with Marketing, Compliance, and Technology teams to optimize results
What Success Looks Like
+ Strong quote-to-bind conversion
+ High revenue per agent per day
+ Short ramp time for new producers
+ Low attrition among top performers
+ Clean audits without sacrificing sales velocity
Desired Skills & Experience
+ 12+ years in insurance or regulated sales operations
+ 8+ years leading licensed P&C sales teams
+ Proven experience managing 75-150 agents
+ Deep knowledge of Personal Lines P&C sales
+ Strong command of contact-center KPIs, coaching, and compliance
+ Calm, decisive leader who drives results through people
Why This Role
+ High-impact leadership role with full operational ownership
+ Scale, complexity, and visibility
+ Opportunity to build and optimize a best-in-class licensed sales engine
Salary and Other Compensation:
+ Applications will be accepted until May 22nd, 2026.
+ The annual salary for this position is between $114,500 $134,500 depending on experience and other qualifications of the successful candidate.
+ This position is also eligible for Cognizants discretionary annual incentive program, based on performance and subject to the terms of Cognizants applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
+ Medical/Dental/Vision/Life Insurance
+ Paid holidays plus Paid Time Off
+ 401(k) plan and contributions
+ Long-term/Short-term Disability
+ Paid Parental Leave
+ Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information