Marine Underwriting Associate

Our Marine team is seeking an Underwriting Associate to join their growing team in our Brookdale, WI, Bloomington, MN, Itasca, IL, or Dublin/Cincinnati, OH location. This is a full time, non-exempt role. This is a hybrid opportunity.POSITION OVERVIEW: This position serves as an essential member of the Marine Underwriting Associate team by supporting various underwriting functions in partnership with assigned Underwriters and/or territories. Underwriting Associates are responsible for supporting new business and renewal activities, policy servicing handling including processing transactions and partnering with other support areas like Billing, Premium Audit, Claims, Agency Licensing as well as responding to agent inquiries. Additionally, individuals in this role are responsible for following operational workflows and best practices while ensuring service levels are met and a positive customer experience is provided to internal and external partners. As needed, UAs may be tasked with cross-training peers. As applicable, UA may have designated level of UW authority.IN THIS ROLE, YOU WILL:

Supports the Underwriter in new business and renewal activitiesAccount preparation: collection/analysis of data, ensuring complete file documentation, instruction, solicitation, etc.Helps to support the quoting and issuance cycleUpdates work management system statuses throughout the cycle of the policy and monitors work in queueDocuments all new and renewal accounts including the completion of underwriting tools and information from outside resources in accordance to Best Practice guidelinesCompletes loss control ordering form at issuance and monitors Task Assistant and monthly report to advise underwriter of report availabilityHandles legal notice requests that must be sent at the direction of the UnderwriterMay partner with Premium Audit and Agency accounting as needed for audit transactions and overdue premium reconciliationConsistently executes to all UA steps during new business and renewal issuance and subsequent transaction to achieve quality and service standardsFacilitates transfer of accounts to Process Support for issuance, provides detailed processing instructions and updates appropriate statusesUses appropriate communication channels to refer or follow-up with the underwriter to ensure outstanding items are handled timelyServes as primary service contact to ensure superior customer experience; presents solutions for rush new business, renewal and endorsement requests.Responds to account inquiries such as accounting status and billing issuesManages account information ensures accuracy of input into all appropriate systemsDemonstrates working knowledge of underwriting systems, workflows, procedures and compliance rulesCan assist with cross-training support of UA teammatesUnderstands strategy, territory appetite and key agent partners in order to achieve growth and profitability goalCultivates strong business relationships (internal and external) by proactively communicating and conveying ownership and commitment

WHAT YOU NEED TO APPLY:

Associate's Degree or equivalent1-2 years of Commercial Lines/Specialty insurance experienceFundamental underwriting, practices, procedures, workflows, systems & toolsRobust functional knowledge of product offerings and solid business acumenStrong analytical skillsStrong organizational and time management skillsStrong attention to detail - comprehensive understanding of systems and workflowsAbility to work cross-functionally