Billing Specialist - Insurance Industry

Billing Specialist - Insurance Industry

Berkley Aspire Scottsdale, AZ 85260

Posted 4 days

Work within a team to reconcile insured's accounts and discrepancies and assist in resolving matters pertinent to the processing and recovery of insured's balances.

Success in this position will call on your customer focus, productivity, accuracy and thoroughness, and ability to learn and apply new skills.

Serve as first point of contact and resolution, via phone and email, for customer billing questions

Day to day processing of billing reports and financial handling, including but not limited to applying lockbox payments, manual payment application, generating refunds, reviewing and applying suspended cash, transferring funds, and investigating failed payment transactions, etc.

Foundational support of billing needs and inquiries from internal business partners

Collaborate with Underwriting and Finance teams to recommend updates and process optimizations to increase quality and efficiency of billing function

Special projects as needed

Requirements:

High school education or equivalent and one to two years insurance experience preferred

1-3+ years of billing and financial transaction processing experience required

Insurance industry experience preferred

Proficiency in Microsoft Word and Excel and typing of a minimum of 50 words per minute are required

Ability to understand priorities and meet deadlines

Strong customer service proficiency, requiring high levels of collaboration and partnership

Exceptional verbal and written communication skills, your communication style is flexible to the situation, you communicate clearly, concisely, and with a purpose

Well organized and able to work independently

Strong attention to detail

Job Details

Seniority Level

Some work experience (up to 5 years, non-manager)

Area of Interest

Financial Services

Employment Type

Full Time

Number of openings

1

Annual Salary Range

$50.00 - $62.00