Life, Annuity & Group Benefits Operations Consultant

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Life, Annuity & Group Benefits Operations Consultant - Sr. Manager

Create. Collaborate. Transform. Explore Advisory at PwC.

Life, Annuity & Group Benefits Operations Consultant - Sr. Manager

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Overview

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Overview

A career within Operations Consulting services will provide you with the opportunity to help our clients optimize all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programs to drive both growth and profitability.

Job Type: Full time

Level: Senior Manager

Travel: Up to 60%

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The PwC Professional

What does it take?

At PwC, we support our people at every stage in their career, with year-round transparency into how they are performing and action-oriented coaching to drive their development and help achieve their aspirations.

All our employees are recruited, developed and managed against the global PwC Professional framework that focuses on two dimensions: Trusted Leadership and Distinctive Outcomes. It guides us on what to do and how to do it, emphasizing impact and behaviors.

Together, Trusted Leadership and Distinctive Outcomes are how we deliver on our purpose and strategy, serving our clients and living our values in every interaction, everyday.

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Our People Value Proposition Grow here. Go further.' sets the foundation for a distinctive, shared experience at PwC, shaped by mutual expectations and guided by the PwC Professional, helping us grow and learn together.

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Embracing inclusion, driving impact

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Benefits / Rewards

Health Care

We offer comprehensive medical coverage, vision care, dental and health savings accounts.

Retirement

PwC offers a 401(k) Savings Plan and a Wealth Builder retirement plan completely funded by PwC.

Maternity / Paternity Leave

Eligible new parents receive, within the first year from birth or adoption/foster placement, 12 weeks of paid parental leave. Parents have the option to work 60% of hours, at full-time pay, for an additional four weeks immediately following paid parental leave.

Paid Time Off

The Firm recognizes 13 paid holidays and provides extended Firm holidays around the July 4 holiday and Christmas and New Year holiday. You accrue vacation time of between three weeks (15 work days) and one month (22 work days) per year, based upon staff classification and length of service with PwC.

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Job details

Job Title Life, Annuity & Group Benefits Operations Consultant - Sr. Manager

Job Category Operations Consulting

Level Senior Manager

Specialty/Competency Operations

Industry/Sector Insurance

Job Type Regular

Time Type Full time

Travel Requirements Up to 60%

Start Year 2026

Job ID 725292WD

Location(s) NC-Raleigh, NC-Charlotte, IL-Chicago, OH-Cincinnati, OH-Cleveland, SC-Columbia, OH-Columbus, TX-Dallas, VA-Richmond, MD-Baltimore, NY-Rochester, IL-Rosemont, MA-Boston, CA-Sacramento, MO-St. Louis, UT-Salt Lake City, TX-San Antonio, CA-San Diego, CA-San Francisco, CA-Silicon Valley, PR-San Juan, WA-Seattle, SC-Spartanburg, NY-Albany, CT-Stamford, GA-Atlanta, OH-Toledo, TX-Austin, DC-Washington, CO-Denver, IA-Des Moines, MI-Detroit, NY-Buffalo, NJ-Florham Park, TX-Houston, MI-Grand Rapids, IN-Indianapolis, FL-Jacksonville, MO-Kansas City, NV-Las Vegas, AR-Little Rock, CA-Los Angeles, KY-Louisville, AL-Birmingham, AR-Fayetteville, NY-Melville, FL-Miami, WI-Milwaukee, MN-Minneapolis, TN-Nashville, US-Hybrid, LA-New Orleans, NY-New York, OK-Oklahoma City, PA-Philadelphia, AZ-Phoenix, PA-Pittsburgh, OR-Portland

A career in our Customer Service practice, within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability. Our team helps organisations improve their customer interface, service delivery, and middle and back office operations. We use customer insights and market analytics to help our clients make smarter decisions, integrate products and services, and optimise their customer operations to enable sustainable growth.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.

Deal effectively with ambiguous and unstructured problems and situations.

Initiate open and candid coaching conversations at all levels.

Move easily between big picture thinking and managing relevant detail.

Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

Contribute technical knowledge in area of specialism.

Contribute to an environment where people and technology thrive together to accomplish more than they could apart.

Navigate the complexities of cross-border and/or diverse teams and engagements.

Initiate and lead open conversations with teams, clients and stakeholders to build trust.

Uphold the firm's code of ethics and business conduct.

The OpportunityAs part of the Life Annuity Group Benefits Insurance team you lead the creation and implementation of impactful Insurance initiatives. As a Senior Manager you lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are also responsible for building trust with multi-level teams and stakeholders through open and honest conversation, motivating and coaching teams to solve complex problems.

Responsibilities- Lead the development and execution of Insurance initiatives

- Drive project success through senior client interactions

- Innovate and improve processes to maintain operational excellence

- Build trust with teams and stakeholders through transparent communication

- Motivate and coach teams to address and resolve complex issues

- Apply strategic thinking to deliver impactful results

- Maintain a focus on achieving top-quality outcomes

- Foster a collaborative and inclusive team environment

What You Must Have- Bachelor's Degree

- 7 years of combined experience in Consulting and the Insurance industry

What Sets You Apart- Bachelor's Degree in Actuarial Science, Banking and Insurance, Banking and Finance, Business Administration/Management, Economics, Economics and Finance, Economics and Finance & Technology, Finance, Finance & Technology, Management Information Systems, Organizational Management, Operations Management/Research preferred

- Proven success in operationalizing business strategies

- Proficiency in transforming chain functions

- Client relationship and network building skills

- Experience in quantitative and qualitative benchmarking

- Ability to manage complex business initiatives

- Proficiency in insurance technology and analytics

- Leadership and team-building abilities

The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:

As PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

Learn more about how we work:

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines:

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