Why Orchard Place?
At Orchard Place, we are dedicated to building a brighter future for children and families through compassionate care, early intervention, and community integration. Join our team and be part of a mission-driven organization that values diversity, inclusion, and continuous improvement.
Job Title:
Risk Management & Compliance Director
Location:
Des Moines, Iowa
Schedule for this position:
Full-Time | Exempt | 40 hours per week; flexible hours may be required to meet organizational needs.
Position Overview:
Orchard Place is seeking a Director, Risk Management & Data Strategy to lead our organizational risk management efforts, regulatory compliance programs, and data-driven innovation strategy. This high-impact role bridges risk, quality, and emerging technologies-including artificial intelligence (AI)-to help us deliver stronger outcomes and smarter operations.
Reporting to the Vice President of Operations, this is a unique opportunity to join a mission-driven leadership team and guide how we manage risk, improve compliance, and use data and automation to drive sustainable impact.
Key Responsibilities:
- Designs, manages, and continually improves Orchard Place's Risk Management (ERM) Framework, ensuring proactive risk identification, mitigation, monitoring, and reporting across the organization.
- Chairs and leads the Risk Management Committee; develops meeting agendas, prepares risk reports, tracks mitigation plans, and ensures timely communication to senior leadership.
- Coordinates governance support for the executive management team by providing reports, compliance data, risk mitigation strategies, and action plan status updates.
- Develops, implements, and oversees the Orchard Place Compliance Program, ensuring alignment with all federal, state, and local regulatory and accreditation requirements, including Joint Commission standards.
- Acts as a subject matter expert and internal consultant to program leaders and staff, providing practical solutions to address compliance findings, audit results, risk events, and regulatory inquiries.
- Leads project management efforts for corrective action plans, business continuity initiatives, regulatory audits, accreditation surveys, and internal readiness assessments.
- Oversees and conducts internal audits, compliance surveys, and readiness reviews, preparing comprehensive reports with risk ratings, improvement plans, and measurable outcomes.
- Develops and maintains organization-wide business continuity and emergency response plans; facilitates periodic testing and scenario-based exercises to assess readiness.
- Partners with senior leaders and staff to promote a culture of continuous improvement, risk awareness, and quality care delivery.
- Serves as the primary point of contact with regulatory agencies and accreditation bodies for compliance surveys, investigations, and audits.
- Provides training to employees and leadership on regulatory compliance, risk management, and quality improvement practices.
- Leads the exploration, adoption, and operationalization of artificial intelligence (AI) tools and emerging technologies to support Orchard Place risk management and regulatory compliance-emphasizing cost savings, efficiency, and speed to execution.
Qualifications:
- Bachelor's degree required (Business Admin, Risk Management, Healthcare Admin or related); Master's degree preferred.
- 7+ years' experience in risk management, quality assurance, or healthcare compliance.
- Knowledge of Joint Commission standards, human services regulations, and project management.
- Strong communication and analytical skills-you can translate complex data into action.
- Proven success in implementing risk frameworks and leading organizational change.
- Comfort with tech tools and emerging technologies.
- Experience with AI integration, automation platforms, and data visualization tools.
- Ability to lead change management efforts and cross-team implementation plans.
- Familiarity with quality improvement methods and business continuity planning.
Criminal and abuse registry checks completed as required by Orchard Place's licensing and accreditation standards.