Lead Claims Specialist- Executive & Professional Liability- Architects & Engineers

Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

Salary: up to $175,000 per year, dependent upon experience

Jurisdictions: Open to any

Licenses: BAR License and/ or Adjusters License or must be willing to acquire all licenses stated by manager within specified timeframe

Location: This role is eligible for fully remote work.

How you'll make an impact

Potential candidates should have the following:

Claims Background: Professional Liability- Architects and Engineers

Jurisdictional Experience: Open to Any

Active Adjusters' licenses: All Adjusters Licenses determined by manager

• Analyzes coverage and settles the most complex and challenging claims within Gallagher Bassett's specialty claims areas (excluding workers' compensation).

• Handles the full life cycle of all assigned claims files, from intake to resolution.

• Determines coverage applicability and defense obligations independently.

• Conducts thorough investigations and analysis to assess exposure and develop settlement strategies and action plans.

• Drafts and issues reservation of rights and coverage denial letters.

• Negotiates settlements with clients, client attorneys, and Public Adjusters.

• Engages with all parties involved in the claims process; may recommend retaining outside experts when appropriate.

• Prepares reserve and settlement authority requests for both client and carrier approval.

• May act as a client advocate with carriers to ensure proper handling of claims, including scoping, estimating, and addressing coverage issues.

• Possesses solid understanding of claims processing and the insurance brokerage business.

• Demonstrates deep knowledge of industry-specific terminology, case law, and specialized claims areas.

• Handles claims in alignment with client and corporate policies, best practices, and all regulatory and ethical standards.

• Provides guidance and mentorship to junior adjusters.

• Capable of handling a full caseload independently and effectively.

About You

Required Qualifications:

• High school diploma.

• Minimum of 3+ years of experience handling claims within the applicable specialty area (Professional Liability- Architects & Engineers).

• Proven ability to handle complex and challenging claims issues at a senior adjuster level.

• Licensed and/or certified in all applicable states, or able to acquire necessary licenses per local requirements.

• Familiarity with accepted industry standards and practices.

• Proficient with relevant claims management and business software.

Preferred Qualifications:

• Bachelor's degree highly preferred.

• JD Highly preferred

• Experience in handling A&E rectification coverage

• 5+ years of experience adjusting claims in the relevant specialty area is strongly preferred.

Key Behaviors & Skills:

• Strong critical thinking and problem-solving abilities.

• Excellent planning and organizational skills.

• Effective verbal and written communication skills.

• Strong negotiation skills and the ability to interpret and apply complex documentation.

• Ability to serve clients effectively and adapt to new challenges.

• Analytical mindset to support sound decision-making and issue resolution in claims handling.

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Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we'll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with ... . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.