Technical Claims Specialist

Under general supervision and established practices, responsible for the investigation, evaluation, and disposition of Complex Unit Auto and General Liability cases of low to moderate exposure. Has developed a solid understanding of Auto and General Liability claims handling techniques, generally as a result of progressing through the Case Manager job family. Has demonstrated the ability to communicate effectively.

At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.

This role is a hybrid within the assigned territory. If you reside within 50 miles of any of the following offices: Boston, MA; Suwanee, GA; Lake Oswego, OR; Bala Cynwyd, PA; Indianapolis, IN; Tampa, FL; Hoffman Estates, IL; Westborough, MA; Weatogue, CT, you'll be required to go into the office twice a month. Please note this policy is subject to change.

Responsibilities

• Investigates claims to determine whether coverage is provided, establish liability and verify damages.
• Resolves claims within authority and makes recommendations regarding case value and resolution strategy to Branch Office Management on cases which exceed authority.
• Works closely with staff and outside defense counsel in managing litigated files according to established litigation management protocols.
• Identifies and appropriately handles suspicious claims. Identifies and appropriately handles claims with third party subrogation potential.
• Establishes and maintains accurate reserves on all assigned files. Makes timely reserve recommendations to Branch Office Management on cases which exceed authority.
• Prepares for and attends mediation sessions and/or settlement conferences and negotiates on behalf of LMG and LMG Insureds.
• Monitors trials and reports daily to Branch Office and HO Examining.
• Makes recommendations regarding strategy based upon developments.
• Confers directly with policyholders on coverage and resolution strategy issues.
• Establishes and updates "Action Plans" on assigned claims which clearly reflect file status and disposition strategy.
• Experience handling Environmental, Toxic Tort and Emerging Risk claims is preferred, with a strong background in coverage.

• A Bachelors degree or equivalent business experience is required
• In addition, the candidate will generally posses 2-4 years of related claims experience

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

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