Commercial Lines Account Manager ( Hybrid )

What You’ll Love About Working Here

At BakerHopp Insurance Group, our team is our family.  We believe in rewarding hard work and dedication.  This is why we offer our professionals competitive salary packages and comprehensive benefits in a rewarding career with opportunities for growth alongside a supportive team culture.

What We Are Seeking

We are seeking a full-time experienced and strategic Commercial Lines Account Manager with a strong background in managing complex accounts and delivering high-level client service.  This individual should bring a deep technical knowledge of commercial insurance products as well as the confidence to advise clients on coverage options, risk management strategies and renewals.  The ideal candidate is a proactive relationship builder who can independently manage a book of business, negotiate with underwriters, and provide consultative support to both clients and producers.  If you possess exceptional communication and critical thinking skills, are self-motivated, and are committed to excellence in client service and retention, we would love to speak with you!

Job Responsibilities

• Responsible for maintaining and rounding out a book of commercial insurance property & casualty accounts.
• Coordinate all renewal activities, including reviewing policies, gathering client information, and preparing accurate renewal submissions.
• Provide clients with expert coverage guidance, risk insights, and insurance solutions tailored to their business needs.
• Deliver clear, professional renewal presentations outlining coverage, options, and recommendations for informed decisions.
• Negotiate competitive terms and pricing with carriers to secure favorable coverage and meet client expectations.
• Track and manage policy expirations to ensure timely renewals and maintain continuous client coverage.

• Update and maintain all client details in Epic (agency management system) to ensure the information is accurate and current.

Minimum Requirements

• High School Diploma (or equivalent)
• License: Property & Casualty (ANY state)
• Minimum of 4 years of Account Manager experience with an independent insurance agency specifically with strong technical knowledge of these commercial coverages:
  • General Liability
  • Property
  • Workers’ Compensation
  • Professional Liability

Preferred Skills

• License: Property & Casualty (MI)
• Certifications: CIC and/or CISR
• Management System: Epic & CSR24
• Computer Skills: Adobe, DocuSign, MS Outlook, MS Teams, MS Word, Zoom, MS Excel, MS PowerPoint

Benefits

• Health
• Dental
• Flexible Spending Account
• Paid Time Off (PTO)
• 401(k)
• Life Insurance
• Long Term Disability
• Career coaching and professional development support
• Referral commissions
• Great Team Culture