Personal Lines Insurance Assistant

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Personal Lines Insurance Assistant to join our growing team in Pittsfield , MA!

Reporting to a unit or team leader, individuals work in conjunction with Account Managers, Account Executives and Producers to provide support & exceptional customer service.

How You Will Contribute:

• Monitor and review electronic downloads every morning.

• For policies not downloaded, pull policy documents from carrier website for new business, cancellations, non-pay & reinstatement notices.

• Policy checking for new business, re-writes & endorsements.

• Process endorsement requests as received daily.

• Process cancellations, non-pay notices, and reinstatements.

• Letters for new business, cancellations and non-payment cancellations.

• Task follow-up to include checking endorsements, non-pay notices, & cancellations.

• Paper document processing-mail received from carriers that do not download.

• Enter policy info into system for policies that do not download.

• Scanning

Licenses and Certifications:

• Property & Casualty Producer License (preferred)

Skills & Experience to Be Successful:

• High School diploma

• Bachelor's Degree or insurance experience (preferred)

• 1+ years of functioning in the Personal Lines department at an agency or company level is (preferred)

• Proficient in Microsoft Office Suite,

• Communicates professionally and courteously via telephone

• Committed to maintaining confidentiality and handling sensitive information with discretion

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".