Professional Liability Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Professional Liability Account Manager to join our growing team!

The Professional Liability Account Manager w ork s jointly with the Professional Lines Leader and Office L eader with respect to servicing the Professional Lines client base. Collaborate with the producer(s) in the servicing and marketing of new accounts in accordance with the standards and procedures of the office .

How You Will Contribute:

• Build and maintain strong client relationships, addressing needs and resolving underwriting or policy issues with appropriate resources .

• Manage and retain an existing book of business while pursuing opportunities for account rounding and new business.

• Ensure compliance with audit and performance standards set by the leadership .

• Provide timely follow-up to client inquiries and resolve service issues efficiently.

• Maintain accurate , up-to-date records and documentation in the agency management system, including IO requirements.

• Handle daily administrative tasks such as processing mail, emails, faxes, and managing phone inquiries.

• Prepare client bills , invoices, renewals, proposals, and presentations in line with customer requirements.

• Underwrite new and renewal business within carrier authority and guidelines.

• Support the end-to-end client service process, including marketing and documentation updates.

• Participate in meetings, adhere to agency procedures, and stay current with tasks, emails, and reporting tools.

Licenses and Certifications:

• Holds an active Insurance Producer license in good standing, with appropriate state authorizations to support assigned book of business

Skills & Experience to Be Successful:

• 2+ years functioning in Commercial Lines department at an agency or company level (preferred)

• Strong, up-to-date technical knowledge relevant to the targeted industry

• Proficient in Microsoft Office Suite and capable of leveraging technology to support daily responsibilities

• Competent in the use of standard office equipment (e.g., printers, copiers, fax machines, binding machines)

• Communicates professionally and courteously by phone, demonstrating respect and active listening

• Committed to upholding confidentiality and handling sensitive information with discretion and integrity

#LI-JE1

Pay Range

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".