Associate Account Manager - Commercial Lines

Job Title: Associate Account Manager Commercial Lines

Department: Digital Service Center

About Acrisure:

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Position Overview:

Responsible for assisting the Account Managers with daily tasks and is the primary point of contact for the clients they oversee, while working under supervision. Supports the Account Manager as outlined below. Apply the principles of insurance to everyday situations.

Key Responsibilities:

• Manage emails, mail, voicemail and agency management activities.

• Endorsement processing.

• Auto ID cards for vehicles.

• Binder to dealerships.

• Billing inquires.

• Pulls endorsements from website.

• Schedule of Insurance.

• Remarket quoting.

• Policy renewals status.

• Update application in EPIC for policies that dont download.

• Any tasks assigned by Management.

• Receive, review, and document client and carrier correspondence in the management system including driver requests, endorsement requests and cancellations/recissions.

• Renewal process, data entry of client activity in the agency management system.

• Organize and prioritize workflow. Verify accuracy and forward to client with appropriate correspondence.

• Provide back-up coverage for the Account Manager handling immediate service needs.

• Keeping Client Advisors informed of all important activities on their accounts including being sensitive to potential problems and informing leadership.

• Maintain knowledge of current underwriting requirements of contracted insurance carriers.

• Maintain knowledge of policy provisions and any changes in their provisions.

• Comply with agency standards, policies, and procedures.

*This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management*

Qualifications:

Requirements:

• Demonstrates verbal and written communication skills including correct grammar, spelling, and punctuation in correspondence.

• High degree of critical thinking; ability to problem solve when the answer is not rapidly apparent.

• Demonstrates attention to detail, producing outcomes with minimal errors.

• Ability to adapt well to change in direction and priority in a fast-paced environment.

• Ability to demonstrate advanced level proficiency with a variety of technology.

• Knowledge of Agency Management Systems and Applied Epic.

• Able to function independently and as part of a team.

Education/Experience:

• High school diploma or recognized equivalent is required.

• Possess and maintain active P&C License.

• Knowledge of commercial insurance with 1-2 years of experience is preferred.

Benefits & Perks:

• Competitive Compensation

• Industry Leading Healthcare

• Savings and Investments

• Charitable Giving Programs

• Opportunities for Growth

• Educational Resources

• Generous time away

Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture whose Founding Partners include Acrisure, Russell Wilson and Ciara, and Russell Westbrook. The venture focuses on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. Additionally, in its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Childrens Health at Helen DeVos Childrens Hospital.

For more, visit www.Acrisure.com or learn more here .

#LI-VM1

Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant .

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisures property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisures Human Resources Talent Department.