Personal Lines Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Personal Lines Account Manager to join our growing team in Virginia Beach, VA!

The Account Manager position serves as the primary service contact for the client . The main purposes of this position are to retain and manage an assigned book of business and to provide exemplary customer service for clients in a courteous, prompt and professional manner.

How You Will Contribute:

• Build, expand and solidify relationships with clients.

• Responsible for the timely , day-to-day management of high value client accounts, including delivery of policy documents, endorsement processing, and response to client inquiries.

• Review, analyze and resolve policy and coverage-related concerns for clients, including identification of coverage gaps, additional exposures and underwriting issues.

• Market policies as necessary and cross-sell where applicable.

• Monitor Expiration and Aged Accounts Receivable reports.

• Compile and create proposals, summaries, and additional documents as requested .

• Receive requests from prospective clients and provide new business quotations as needed.

• Develop and foster quality relationships with teammates and carrier representatives.

• Meet requirements for licensing as directed by the branch.

• Consistently meet all Brown & Brown established quality control procedures and timelines.

Licenses and Certifications:

• Property & Casualty insurance license.

Skills & Experience to Be Successful:

• Minimum of 5+ years of experience in the insurance industry with a strong emphasis in personal lines insurance (preferred)

• College degree preferred but not required with appropriate work experience.

• Proficient with management operating systems that support insurance sales, tracking and service.

• Proficient with Microsoft Tools, Outlook, Word.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".