Personal Lines Producer

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Personal Lines Producer to join our growing team in Lakeland, Florida.

The Personal Lines Producer will be responsible for servicing new and existing clients and helping to maintain positive client relationships for Personal Lines accounts, providing high quality of service with a focus on the profitability of the business to the agency.

How You Will Contribute:

• Manage and retain existing book of business and pursue new opportunities for the book, where appropriate, including a specific business plan for growth.

• Spend approximately 50-60% of the time outside with the customers and new business opportunities.

• Provide customer relations with all levels of client's decision-makers as well as the day-to-day technical client representatives.

• Follow up to address customer needs and resolve their problems/issues.

• Ensure the proper resources from within the organization are involved with the customer and introduce new products through the other core business groups where appropriate.

• Develop and oversee customer service plans for each client and understand the needs of the customer.

• Document sales, prospecting information into the sales management database.

• Encourage and motivate team members to achieve or exceed agency standards.

• Prepare customer renewal and new business strategy including proposals and presentations and ensure they agree with customer's requests/requirements.

• Present proposal to customer ensuring appropriate team members and resources are represented/attend.

• Promote teamwork and commitment to department/agency goals.

• Follow Agency guidelines, policies and procedures.

• Remain current on industry trends and information, new product development, legislation, coverages and technology.

• Remain up to date with current market conditions and status of competition.

• Perform other duties as assigned.

Licenses and Certifications:

• 2-20 or 4-40 license (or obtained within 90 days)

Skills & Experience to Be Successful:

• Knowledge of customer service functions such as rating, marketing, claims handling and coverage information.

• Strong commitment to service for the agency's clients.

• Strong Microsoft Word and Excel knowledge.

• Effective written and verbal communications skills.

• Good organizational skills, attention to detail and ability to respond to requests effectively and efficiently.

#LI-CJ1

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".