Customer Service Representative (on-site)

Were evaluating talent for a variety of Customer Service and Administrative opportunities in the automotive industry across the Minneapolis and St. Paul MN Metro . If you enjoy solving problems, communicating clearly, and making a positive impact every day, we want to connect!

• This is an application for ongoing consideration for multiple in-person opportunities.
• Locations can include : Minneapolis, St. Paul, Bloomington, Edina, White Bear Lake, Roseville and additional MN Metro cities.
• Compensation: Ranges from $16/hr - $22/hr. Pay varies based on experience and position.

Responsibilities include:

• Resolve customer inquiries by providing prompt, professional assistance and thoughtful solutions to ensure a positive and supportive experience.
• Leverage computer programs to efficiently manage multiple tasks, prioritize responsibilities, and take initiative in resolving issues independently in a fast-paced environment.
  
• Use internal systems to track customer interactions, complete paperwork, and ensure accurate documentation.
• Assisting with billing questions, scheduling sales and service appointments, and educating customers on features.

Minimum Qualifications:

• Have 1+ year of customer service experience (automotive experience a plus)
• High school diploma or equivalent required. Bachelor's degree a plus!
• Are comfortable navigating multiple systems on the computer
• Enjoy working in a fast-paced, customer-facing environment
• Are detail-oriented and organized with strong verbal and written communication skills
• Have a valid drivers license and acceptable driving record

** Competitive Benefits for full-time positions include:

• Medical, Dental, Vision coverage & HSA/FSA
• Paid Parental Leave (Maternity, Paternity, Adoption)
• Adoption Assistance Program
• Life Insurance and 401K with Employer Match
• Pet insurance and Employee discounts

Who We Are:

Avenica is a career launching platform that uses data science, behavioral psychology, and performance coaching to unleash human potential and launch careers. By getting to know candidates beyond a resume and uncovering individual potential, we propel careers across the U.S. At Avenica, we put candidates first by advocating for them through the application and interview process.

Upon completing the application, you will be prompted to complete our HAALO inventory. HAALO is simply a way for us to understand your preferences, behaviors, and work styles. HAALO is the next required step to complete this application.

How We Do It:

In short, we know resumes don't tell the full story, so we've designed a career mapping experience. Thoughtfully designed checkpoints along the way will uncover unique skills, motivations, and preferences.

Completing each step helps translate potential into performance, and can help us connect an individual's talents and aspirations to opportunities where they can truly thrive and provide them with the guidance to succeed.

By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.