Insurance Jobs in Wilsonville, Oregon

Job Title: Major Case Specialist - Claim Representative Company: Travelers Location: Lake Oswego, OR Description: Committed.  Competitive.  Constructing our Future. That's Travelers.  We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.   SUMMARY: Investigate, evaluate, reserve, negotiate and resolve assigned serious and complex claims in accordance with Best Practices.  Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & expense management.  Promptly manage claims by completing essential functions including contacts, investigation, damages development, evaluation, reserving, litigation management, and disposition. Provides consulting and training  and serves as an expert technical resource to other claim professionals, business partners, customers, and other stakeholders as appropriate or required. PRIMARY DUTIES: Directly handle assigned severe and/or complex claims. Provide quality customer service and ensure file quality timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. Consult with Manager on use of Claim Coverage Counsel as needed. Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential.  Interview witnesses and stakeholders, take necessary statements, as strategically appropriate. Complete outside investigation as needed per case specifics. Actively engage in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subro, Risk Control, nurse consultants nurse consultants, and fire or fraud investigators, and other experts.  Verify the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. Maintain claim files and document claim file activities in accordance with established procedures Utilize evaluation documentation tools in accordance with department guidelines. Proactively review CFAs for adherence to quality standards and trend analysis. Utilize diary management system to ensure that all claims are handled timely.  At required time intervals, evaluate liability & damages exposure. Establish and maintain proper indemnity & expense reserves. Provide guidance to underwriting business partners with respect to accuracy and adequacy of, and potential future changes to, loss reserves on assigned claims. Recommend appropriate cases for discussion at roundtable. Attend and or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense. Actively and enthusiastically share experience and deep knowledge of creative resolution techniques to improve the claim results of others. Apply the Companys claim quality management protocols, Best Practices and metrics to all claims; document the rationale for any departure from applicable protocols and metrics. Develop and employ creative resolution strategies. Responsible for prompt and proper disposition of all claims within delegated authority.  Negotiate disposition of claims with insureds and claimants or their legal representatives.  Recognize and implement alternate means of resolution. Manages litigated claims.  Develop litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy our customers. Apply expert litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy. Track and control legal expenses to assure cost-effective resolution. Effectively and efficiently manage both allocated and unallocated loss adjustment expenses. Develop and employ innovative techniques to manage expense and outcome when independent counsel is engaged. Attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. Update appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options. Recognize cases, based on severity/complexity protocols, that should be transferred to another level of claim professional and refer on a timely basis. Appropriately deal with information that is considered personal and confidential. Fulfill specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions, and inquires from agents and brokers. Represent the company as a technical resource, attend legal proceedings as needed, act within established professional guidelines as well as applicable state laws Actively provide mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength. Share accountability with business partners to achieve and sustain quality results. Evaluate all claims for recovery potential; directly handle recovery efforts and/or engage and direct Company resources for recovery efforts. May be responsible to research and evaluate current information regarding trends in the law; digest and communicate this information to other Company departments and divisions to assist in underwriting and management decisions. May assist underwriting business partners in marketing and account-contact efforts. May participate in periodic file quality reviews. EDUCATION/COURSE OF STUDY: College degree or equivalent business experience. WORK EXPERIENCE: 10+ years claim handling experience with 5 - 7 years experience handling serious injury and complex liability claims preferred. Extensive working level knowledge and skill in various business line products Excellent negotiation and customer service skills Advanced skills in coverage, liability and damages analysis with expert understanding of the litigation process in both state and federal courts, including relevant case and statutory law and procedure; expert litigation management skills. Extensive claim and/or legal experience and thus the technical expertise to evaluate severe and complex claims. Able to make independent decisions on most assigned cases without involvement of supervisor. Openness to the ideas and expertise of others actively solicits input and shares ideas. Thorough understanding of commercial lines products, policy language, exclusions, ISO forms, and effective claims handling practices. Demonstrated strong coaching, influence and persuasion skills. Advanced written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise Can adapt to and support cultural change Strong technology aptitude; ability to use business technology tools to effect CERTIFICATES/DEGREES: State insurance adjusting license (where applicable) and ongoing satisfaction of any necessary continuing education requirements. OTHER: Leading the Business: Drive Results Leads Change Executes Business Strategy Leading Others: Attract Top Talent Maximize Individual Performance Holds Others Accountable Aligns Rewards Creates and Sustains a Dynamic Workplace-promotes Enterprise culture Leading Self-Emotional Intelligence Demonstrates Self-Awareness-initiative and accountability Applies Critical Thinking Communicates Effectively & Influences Others Exhibits Courage, Conviction & Credibility

Job Title: Claim Representative - Auto Damage Company: Travelers Location: Lake Oswego, OR Description: Committed.  Competitive.  Constructing our Future. That's Travelers.  We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.   SUMMARY: Handle 1st and 3rd party Personal Insurance and Business Insurance claims.  Manage claims for automobiles, a variety of heavy, specialty and mobile equipment and non-auto related property damage (i.e.: mail box, fence, and indirect damages such as down time and business interruption.)  Claims will have varying degrees of complexity and severity (I.e.: coverage issues, multi-car, fatalities, liability determination, etc). PRIMARY DUTIES: - Handle all types of vehicles including automobiles, and a variety of heavy and mobile equipment (i.e. Cranes,  tractor trailers, construction, agricultural equipment) at every severity level including other property damage i.e.: guard rails, mail boxes and any property within the vehicle. - Handle vehicle claims with varying degrees of complexity and severity (I.e.: coverage issues, multi-car, fatalities, liability determination, etc).  - Review and analyze coverage and apply policy conditions, provisions, exclusions and endorsements, pertinent to a variety of vehicle damage claims. Recognize and apply how jurisdictional issues impact the claim (i.e.: negligence laws, financial responsibility/limits, immunity, etc.)  Manage deductibles and coverage limits. - Contact appropriate parties to obtain relevant facts necessary to determine coverage, causation/damages, nature and extent of injuries and exposure with respect to the various vehicle coverage provided.   - Investigate facts to establish negligence, determine liability, other sources of recovery and negotiate resolutions as appropriate. Manage fire, theft and other claims that require specialized investigation and utilization of internal and external experts in accordance with local laws.  - Request the appropriate inspection type based on the details of the loss to effectively and efficiently resolve the claim (i.e.: concierge claim, appraisal, heavy equipment, property task assignment).  When a Total Loss is determined, authorize payment through the Total Loss representative. - Conduct damage management including properly managing the repair process i.e.: mitigating storage, rental, early tow to salvage and other related expenses by working closely with appraisers, rental facilities, body shops,  repair facilities and other vendors.  - Establish timely and maintain appropriate claim and expense reserves. - Develop and continually update a plan of action including maintaining an effective diary to bring the claim to resolution in a timely manner. Manage file inventory by utilizing an effective diary system and documenting claim file activities in accordance with established procedures.  - Write denial letters, Reservation of Rights and other routine and complex correspondence to insured¿s and claimants. - Determine settlement amounts based on independent judgment, estimation of actual cash value and replacement value, appraisals, application of applicable limits and deductibles.  - Negotiate and convey claim settlements within authority limits to insureds. - Meet all quality standards and expectations per Best Practices. - Comply with state specific regulations. -  Provide quality customer service to meet the needs of the insured, claimant, all internal and external customers.  Fulfill specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC). -  Recognize and forward appropriate files to subject matter experts i.e.: SIU, engineer, staff/general counsel, heavy equipment, construction, property, CAT mgmt, fire investigator, Independent Adjuster, and accident reconstruction for their review and consult.  Identify subrogation opportunities; determine appropriateness of the demand and negotiate adverse subrogation and arbitration. - Handle litigation on appropriately assigned cases. Develop litigation plan with staff or panel counsel, and track and control legal expenses; Review conciliations and prepare submissions for arbitration hearings. -  May participate with Auto ERT during extreme weather events.- - Effectively manage multiple competing priorities to ensure timely payment, follow-up and claim resolution. EDUCATION/COURSE OF STUDY: College degree or equivalent business experience CERTIFICATES/DEGREES: Adjusters license (where applicable) COMMUNICATION SKILLS: Strong verbal and written communication skills COMPUTER SKILLS: Hardware and software skills to utilize and leverage claim and adjusting technology OTHER: Medical terminology knowledge (helpful) Customer service and empathy skills Solid analytical and decision making skills Math skills Excellent negotiation skills and ability to effectively handle conflict Strong organization and time management skills Ability to multi-task and to adapt to a changing environment Ability to effectively handle conflict Attention to detail ensuring accuracy. Strong investigative skills and creativity to achieve optimal resolution

Job Title: Insurance Agent Company: Sterling Health Plans Location: Beaverton, OR Description: Sterling is a growing company dedicated to innovation and teamwork. Our customers value the superior service, reliability, and commitment to excellence that Sterling's professionals demonstrate daily. And at Sterling we value our professionals, providing comprehensive benefits, exciting challenges, and the opportunity for growth.Sterling Life Insurance Company was established in 1958. In 1999, Sterling contracted with its sister company, Olympic Health Management Systems, Inc., to develop products for the rapidly expanding market comprised primarily of older Americans. Sterling's national licensing and Olympic's expertise in designing products and services exclusively related to the Medicare population have blended to form a team that is stable, innovative, and responsive to the needs of clients and beneficiaries.Today, Sterling offers a variety of products and services to fit the needs of Medicare beneficiaries. The combined staffing of the two sister companies has grown to over 1,000 talented and diversified people working together to achieve a number of industry "firsts."Sterling was the first to successfully contract with the Centers for Medicare & Medicaid Services (CMS) for a newly-authorized product, Private Fee-for-Service (PFFS). By incorporating this plan into its already established Medicare supplement and Medicare Select supplement insurance plans, Sterling became the first to offer this mix of products in one platform. It is believed Sterling was also the first to allow enrollees/policyholders to move between health plans as their needs change without additional underwriting-an extraordinary feature we call Choice and Mobility.Today Sterling is licensed in 50 states, plus Washington, D.C., and has sales offices spanning the nation. The product line continues to grow and now includes Life products and Medicare Prescription Drug plans. The products and services will not stop here. Our Business Development team is constantly looking for new programs that will benefit the Medicare market.Sterling is rated "A-" (Excellent) by A.M. Best. Sterling is part of the Munich Re Group. Munich Re Group has earned an A+ (Superior) rating from A.M. Best, and is one of the world's largest reinsurers, dedicated to turning risk into value. With the Medicare market booming, Sterling's future looks very bright. Sterling has the right products, the right partners, the right audience, and the right people.Sterling Life Insurance Company is an Equal Opportunity Employer committed to a diverse workforce, M/F/D/V. Employment contingent upon a successful background check. Position Description:WE'VE DONE IT. YOU SHOULD KNOW ABOUT IT.SALES PROFESSIONALSSterling Life Insurance Company is expanding its team of top producing Sales Professionals to market a portfolio of plans to cover virtually all the health, life and prescription drug insurance needs of Seniors nationwide. This opportunity is the Right Choice for yourself, your clients and your future.Sterling Life Insurance was established in 1958 and since then has created a prosperous career path for success that provides:The Right Products• Medicare Supplement, Prescription Drug Plans, Cancer Support Program, Life Insurance, Long Term Care and Critical Care• The first Private Fee for Service plan in the nation• The first to allow enrollees/policyholders to move between health plans – an extraordinary feature we call Choice and Mobility (During Federally Approved Enrollment Periods)The Right Compensation & Benefits• Excellent commission, bonuses, incentives and annual renewals• Outstanding 13 week Fast Start Mentorship program & support throughout your career• Exceptional benefit package: medical, dental, vision, 401(k), basic/supplemental life and basic/supplemental AD&DThe Right Company• Company provided local office facilities• Qualified leads at our expense• Advertising support (newspaper, radio & television) and professional marketing materials• Management opportunities based on merit• Rated “A-” (Excellent) by A.M Best“Sterling is the Right Choice for your success and the Right Time is now!”Whether you have experience in sales, retail, management, clerical or customer service…if you have no experience and you're looking to grow with a company and reach your financial goals; please click “Apply Now!” Fax your resume to: Register to View or call Register to View . Must have Life and Health License or be willing to acquire license.Sterling Health Plans is an Equal Opportunity EmployerCommitted to a diverse workforce. M/F/D/V. Employment contingent upon successful background investigation. To Apply Visit : Sterling Life Insurance Company

Job Title: High Value Insurance Appraiser Company: Overland Solutions, Inc. Location: Portland, OR Description: Castle Inspection Service, a division of Overland Solutions, is a leading provider for high value residential insurance surveys to the insurance industry nationwide.   Castle is searching for an independent contractor to perform high value surveys, covering Portland, OR and surrounding areas. Current volume needs are approximately 25-30 surveys per month. Details of position:•           Work from home or office.•           Schedule appointments with the homeowners.•           Drive to and conduct the high value survey.•           Write up the survey from home using a Windows based PC.•           Determine an accurate replacement cost of the home.•           Document any unique construction and architectural features of the home.•           Identify underwriting concerns.•           Make recommendations on how to prevent future loss.•           Exterior measurements and creating a computerized sketch.•           Photographs of the home. Experience conducting insurance surveys extremely desirable, but not required.  Orientation to company procedures and customer requirements will be provided. Must own PC and digital camera.  Must be willing to travel to areas specified.  Must pass background check and drug screen

Job Title: Commercial Lines Underwriter Company: Chubb Location: Portland, OR Description: For more than 125 years, Chubb & Son, a division of Federal Insurance Company has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 28 countries staffed by 10,600 employees. The Chubb Corporation reported $50.6 billion in assets and $14.1 billion in revenues in 2007. According to Fortune magazine, Chubb is the 176th largest U.S.-based corporation. The magazine also includes Chubb in its list of “America’s Most Admired Companies.” Forbes listed Chubb as one of America’s 400 Best Big Companies.Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees.The Chubb Group of Insurance Companies is currently seeking a Commercial Lines Underwriter to join it's Portland Branch.The Underwriter will manage a minimum of $9 million commercial book of business. Lines of business include package, automobile, umbrella, international, and workers compensation. The individual will be responsible for achieving department goals for growth, rate, pricing, retention and profitability. Solicit and qualify potential new lines. Manage retention of renewals. Conduct aggressive agency and/or insured visitation and conduct presentations as part of the acquisition process. Develop and maintain a dynamic prospect list with sufficient prospects to meet and exceed new business goals. Build and maintain strong agency relationships to promote Chubb as the market of choice by developing strong relationships with producers, account managers and CSR's.The ideal candidate will have at least four years of experience in multi-line underwriting. They will know how to build and maintain productive and dynamic relationships. Candidate should be able to demonstrate success in networking, negotiating, building strong relationships with customers and providing exceptional customer service. Candidate should be able to analyze risks, prioritize the gathering of underwriting data, and clearly communicate a well thought-out underwriting approach. Candidate needs to be able to organize his/her work well and utilize multiple internal and external resources in an efficient manner. Candidate must show that they can work cohesively with service staff, loss control and claims.Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by DiversityInc magazine, one of America’s most admired companies by Forbes, and one of the top 100 companies to work for by Fortune.Chubb's compensation and benefit plans work together to create a Total Rewards Program for our employees that is among the best in our industry. As a global organization, we work hard to achieve our goal of providing flexible and competitive compensation and benefits packages in each local market in which we operate. Our goal is to exceed average market practices for our performers. For more information about Chubb and our benefits, visit our website at www.chubb.com.All interested applicants must apply online at www.chubb.apply2jobs.com Reference Requisition number 7116

Job Title: Insurance Sales Representative - Company: Location: Portland, OR Description: Sales Rep Needed As a State Farm Agency, we live by our motto: like a good neighbor State Farm is there. We not only help people with their daily risk, but we help customers attain long term goals and dreams. We are a small office looking for a key player to join our team in selling home, auto, life, and health products. Do not apply for this job if you are not serious about working hard and being dedicated. This position is for a outgoing and kind self starter, self motivator, and a person who loves to serve and recognizes the opportunity for a sale. You would have a monthly goal of 30 blended policies a month. We do not need a Customer Service Representative. We need a GREAT Salesperson. Job Description: - Prospect and sell new policies - Must be willing to cold call from provided lists - Generate quotes - Networking - Explain policy coverage?s and benefits - Full time We offer a competitive benefit package and pay Requirements of this position: - Need to be at least Property & Casualty licensed (or obtained within 30 days) - Life & Health a plus - Willing to learn software needed to complete quotes and applications Please either email resume and salary requirements or fax to Register to View . Thank you, we look forward to meeting you.

Job Title: Chubb & Son, a division of Federal Insurance Company - Commercial Lines Underwriter Company: Unspecified Location: Portland, OR Description: Chubb is the 11th largest property and casualty insurer in the United States. For more than 125 years, the Chubb Group of Insurance Companies has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world. Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 28 countries staffed by 10,600 employees. The Chubb Corporation reported $50.6 billion in assets and $14.1 billion in revenues in 2007. According to Fortune magazine, Chubb is the 176th largest U.S.-based corporation. The magazine also includes Chubb in its list of “ America ’s Most Admired Companies.” Forbes listed Chubb as one of America ’s 400 Best Big Companies. Chubb has maintained its reputation and financial stability with underwriting expertise, unparalleled customer service, unique industry-specific specialization and a deep respect for all of our employees. The Chubb Group of Insurance Companies is currently seeking a Commercial Lines Underwriter to join it''s Portland Branch.The Underwriter will manage a minimum of $9 million commercial book of business. Lines of business include package, automobile, umbrella, international, and workers compensation. The individual will be responsible for achieving department goals for growth, rate, pricing, retention and profitability. Solicit and qualify potential new lines. Manage retention of renewals. Conduct aggressive agency and/or insured visitation and conduct presentations as part of the acquisition process. Develop and maintain a dynamic prospect list with sufficient prospects to meet and exceed new business goals. Build and maintain strong agency relationships to promote Chubb as the market of choice by developing strong relationships with producers, account managers and CSR''s.The ideal candidate will have at least four years of experience in multi-line underwriting. They will know how to build and maintain productive and dynamic relationships. Candidate should be able to demonstrate success in networking, negotiating, building strong relationships with customers and providing exceptional customer service. Candidate should be able to analyze risks, prioritize the gathering of underwriting data, and clearly communicate a well thought-out underwriting approach. Candidate needs to be able to organize his/her work well and utilize multiple internal and external resources in an efficient manner. Candidate must show that they can work cohesively with service staff, loss control and claims. Chubb prides itself on the ability to provide all employees with an extraordinary work environment which promotes teamwork, diversity and incentives for those who exceed expectations. Chubb has been recognized as one of the top 50 companies for diversity by DiversityInc magazine, one of America ’s most admired companies by Forbes, and one of the top 100 companies to work for by Fortune. Chubb offers the industries best benefits with programs that go above and beyond the normal standards. These programs include profit sharing, aggressive performance bonuses, pension plans and one of the best “promote from within” programs in the industry. All interested applicants must apply online at http://www.chubb.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=7116&CurrentPage=1

Job Title: Bodily Injury Claims Specialist - Hillsboro, OR Company: Liberty Mutual Insurance Company Location: Portland, OR Description: Advance your Claims career at Liberty Mutual - A Fortune 100 Company!Are you looking for an opportunity to join a claims adjusting team with a responsible company that has consistently outpaced the industry in year over year growth? Liberty Mutual has an excellent claims opportunity available .As a Liability Claims Specialist, you will help people resolve problems and live safer more secure lives. You will get the opportunity to use your investigative and negotiation skills in a fast paced environment while protecting the assets of the company. We offer variety in your position - in the people you interact with and the cases you handle. This position concentrates on general liability and auto liability with an opportunity to handle both property and injury losses and litigated cases. In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual.Responsibilities:In this Claims Specialist role you will:Assess policy coverage, contact insured, determine and establish reserve requirementsReview and set-up claims in the tracking system and describe the loss to reflect actual circumstancesPlan and conduct investigations (including but not limited to interviewing parties involved, collecting and evaluating documentation and securing evidence and protecting the chain-of-custody) to analyze coverage, determine liability , compensability and damages of claimsDetermine need for independent adjusters, cause and origin experts and independent medical examiners.Evaluate claim for potential fraudAssess actual damages associated with claims and conduct negotiations to settle claimsMay be involved with litigation as necessary.

Job Title: EXPERIENCED CONTRACT INSURANCE SALES PRODUCER - Company: Location: Portland, OR Description: In this economy this industry is truly recession proof. People need two things, coffee and insurance and insurance is required by law. What more could you ask for. I've hired sales producers that thought it was my job to get them leads, write the policy and take care of the customer and then wonder why they aren't making enough money when all they did was re-arrange things on their desk and stare at the computer monitor. I'm looking for a sales producer that gets that it's their job to make the contacts (100 calls a day), find someone that is interested in getting a competitive quote, explain the features and benefits, sell the policy, ask for referrals and take care of their customers. Not that hard. You get a desk and a phone, product to sell, a beautiful office, free parking, easy access, flexibility to work anywhere, product training from one of the best national insurance companies with extremely high customer loyalty, 24/7/365 customer service support,I pay the overhead, bonus, incentives and the ability to make money. I don't care what you do with your time, I care about results. The rest is up to you. If you are good at what you do you will succeed. You get paid based on your production. If you work hard, realistic potential of $30K - $52K You must have: A positive, entreprenuerial attitude The desire to sell using a consultative selling approach Integrity and honesty Clean appearance Reliable transportation Laptop computer Current Property and Casualty, Life and Disability insurance license in Washington The ability to become affiliated

Job Title: INSURANCE CSR - COMMERCIAL AND/OR PERSONAL - Company: Location: Portland, OR Description: An established SE Portland Insurance Agency is seeking a part-time customer service representative. Skills Required: * Honest with a high level of integrity. * Knowledge of Insurance Agency operations- phones, downloads, filing, mail, ect. * Excellent communicator- verbal, written, and listening. * Computer skills including Word, Outlook, Windows, Excel, and AMS Prime. * Must enjoy assisting customers with inside sales and service. * Be milling to meet and exceed our customer's expectations. * Knowledge of insurance product and policy processing. * Must have a sense of humor. * Willing to be flexible with new procedures and ways to get the job done. If you believe you are the right person for this position, please fax your resume to Register to View or email to this job posting. Preference will be given to a licensed individual.