L Feist Location: Minneapolis, MN 55419 ... s, Customer Service, and Benefit Coding. Strong analytical background with a committed desire to further pursue and enhance customer service and management skills while focusing on internal and external customer relationships. Professional Experience Medica, 401 Carlson Parkway, Minnetonka, MN, 55305 January 2007 - present Operations Auditor, January 2007 - present This position consisted of executing claims and Employer Group benefit audits to ensure that key strategic employer groups have been installed accurately and claims are paying according to the benefits sold. • Performed end to end audits, identifying and addressing errors impacting coinsurance, out of pocket, and/or m ...
97 hits
2.
S Myers Location: Eden Prairie, MN 55347 ... den Prairie, MN * Provided oversight of all premises general liability and transportation claims for Corporate Risk Management * Reviewed and analyzed contracts and lease agreements * Reviewed and analyzed claims reports for proper settlement authority * Developed and implemented claims reporting system for retail stores * Participated in interviews and hiring of TPA claims adjusters * Conducted claims file audits of TPA adjusters to ensure proper handling * Conducted training for retail managers and TPA claims adjusters * Developed and implemented claims adjuster training program 2004 - 2005Construction Defect Claims Specialist, Zurich North America, Edina ...
95 hits
3.
A Silga Location: New Brighton, MN 55112 ... ummary Qualified Insurance Operations Manager, underwriting & claims. Excellent record of concluding business and settling claims in a way that meets and exceeds company expectations. Extensive expertise in insurance product administration, marketing and human resource management. Persuasive negotiating skills; dynamic; goal-oriented. Gifted at shaping a company through strategic planning. Education MBA Open University Business School, London, United Kingdom1998 Bachelor of Arts in Economics 1983 Addis Ababa University, Addis Ababa, Ethiopia Diploma in Insurance2004 Chartered Insurance Institute, London, United Kingdom 2004 Professional Experience Chief Executive Officer (CEO) 10/ ...
93 hits
4.
K Kalland Location: Maplewood, MN 55117 ... ndependent Insurance Adjuster 9/13/02-present Manage all aspects of Independent Adjusting Company including financial, management, and recruitment of new clients. Investigate and adjust multi-line claims on a full or limited assignment. Areas of expertise include: Personal/Commerc ial Auto, MN No-Fault, Total Losses- Physical/Propert y damage, BI liability, GL liability, MN Workers' Compensation, Errors & Omissions, Garage Liability, Subrogation and assist with Real Property. Hire counsel and assist with legal investigation, settlement, and mediations. Hire and monitor outside vendors for private investigation, rehabilitation, and C&O-reconstr uction experts to include o ...
91 hits
5.
C Sebold Location: Chanhassen, MN 55317 ... Claims Court/Trial Attendance /TPA Negotiations/Str uctured Settlements/Mult i Line Claims/Subrogati on Multi-faceted claims management combining strengths in investigation, reserve setting and obtaining settlement authority. Strong negotiation skills and professional standards for both clients and defense counsel. Consensus builder within a team environment as a supervisor of claims associates. · Super Valu, recommended bifurcation of a trial, winning defense verdict on liability. · Successful mediation outcome of Best Buy employee's wrongful termination claim. · Corporate level claims management and presentations. · Built trust with claimant and counsel successfully negotiating ...
89 hits
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K Gehrmann Location: Crystal, MN 55429 ... Work with the homeowner from the time of the loss until repairs are completed. Provide detailed building estimates to contractors using xactimate software. SIU investigation practices. Complete total loss inventory of personal property with the homeowner. Actively pursuing AIC designation. Special Claims Representative May 2002-July 2006 Farmers Insurance Group, Minneapolis, MN Adjustor for property casualty claims. Review policies with insures. Estimating all damages and determine if coverage is available for each loss. Performed mentorship/train ing duties with all new employees. Assisted in catastrophe claims throughout Midwest. Handle mid-loss claims. Actively pursuing AIC designation. ...
87 hits
7.
R Nicholson Location: Maple Grove, MN 55369 ... attorneys in multiple states § Pursued recovery of corporate funds via persistent phone and mail communication § Created and maintained tracking database (MS Excel) to integrate monthly financial reports in to single executive level summary § Assisted with conduct of weekly new employee orientation seminar § Tracked and issued payments for losses and expenses § Organized claim files in accordance with corporate standards including diaries and payment histories Northland Claims Services, Independent Adjuster § Scheduled, facilitated and recorded telephone statements from accident victims, witnesses and law enforcement § Prepared detailed investigation reports (MS Word, MS ...
85 hits
8.
M Pope Location: Bemidji, MN 56601 ... toward actively supporting a progressive organization in optimizing results PROFILE „« Offer progressive experience in operations management, with comprehensive strategic planning and client servicing background. „« Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability. „« Proactive leader who successfully trains/develops, mentors and leads top-performing teams committed to providing superior service. „« Dynamic communication, presentation, relationship building and problem-solving abilities. „« Excel at interacting with broad populations including senior management, sales and customer servi ...
83 hits
9.
J Harrison Location: Hopkins, MN 55343 ... 137-17TH AVENUE NORTH, HOPKINS, MN 55343 WORK EXPERIENCE Allianz Life, Golden Valley, MN, 2/2007-3/2008Cus tomer Service Representative* Reviewed requests for beneficiary, ownership and power of attorney changes. Determined if requests were valid by research through legal database housing statutory laws. Constructed letter templates and sent appropriate forms for signatures. Processed changes on seven software systems including Goldmine and Excel.* Resolved costumer service complaints by placing follow-up calls to insurance agents and transfer and exchange companies serving as a liaison between agents and Allianz poli ...
81 hits
10.
M Beekman Location: Richfield, MN 55423 ... have more than 10 years experience in project management, negotiations, customer service (internal/extern al) and database management. Work experience 2/08 to PresentBennerott e & Associates, P.A.Eagan, MN Office Manager/Paralega l Manage a small personal injury law firm. File court proceedings and arbitrations Review all medical records, write demands, and answer interrogatories Communicate with clients regarding all aspects of their case Negotiate settlements on client’s behalf with opposing council 2005 to 2008 Progressive Insurance Co. Roseville, MN Casualty Claims Specialist Liaison between customers and opposing parties Complete investig ...
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