Insurance Account Manager Jobs in New Jersey

Job Title: Manager, Process Management Company: Prudential Location: Newark, NJ Description: The Manager, Process Management assignment primarily supports Individual Life's captive reinsurance companies and will be responsible for the following: Ensuring the captives comply with all regulatory requirementsSupporting the companies' governance structure by ensuring that the Board of Directors, Officers and Business Unit Senior Management are appropriately engaged in the management of the captivesEnsuring that all required work performed by various internal sources to support the captives' financing transactions with external lenders is identified and that procedures are prepared to ensure that work is done timely and accuratelyPerforming or managing others who perform some day to day tasks to support compliance with financing agreements with external lendersIf necessary, contributing to the effort to start up a new captive reinsurance company by serving as the lead project managerManaging one associate who also supports the captive reinsurance companies The position reports through the Product Development and Support group within Prudential's Individual Life Division. The Manager, Process Management also will be expected to support the other Individual Life efforts on occasion by performing assignments that utilize his/her skills and expertise. For example, the Manager, Process Management may be called upon on occasion to support other reinsurance projects in Individual Life or project manage smaller projects in Product DevelopmentPrudential and its affiliates, Newark, New Jersey are Equal Opportunity/Affirmative Action Employers and are committed to diversity in our workforce.  The successful candidate should be able to meet these job requirements Experience with Individual Life Insurance or Reinsurance administrationStrong compliance oriented background with knowledge of the state insurance department regulatory environment  Experience with  process analysis, design and / or redesign of complex integrated work flows and processes, including documentation of results.Experience leading cross functional project teamsMust be able to work independently in a fast paced environment Ability to adjust priorities to meet changing business needsStrong work ethicResults orientedAbility to create/build and maintain relationships with internal and external partiesWord and Excel knowledge

Job Title: Disability Client Product Specialist Company: Prudential Location: Roseland, NJ Description: The incumbent is responsible to support the disability claim management team, account management team and sales team by handling client/claim related matters with a focus on customer satisfaction as an expert in a product line. Leads efforts to develop new and revised processes/procedures/communications initiatives for assigned specialty area. Conducts research and analysis to identify business opportunities and to ensure that the business is prepared for change. Based upon the nature of the product expertise may oversee legal, compliance and regulatory changes. Incumbent will interface with internal and external clients.Prudential and its affiliates, Newark, New Jersey are Equal Opportunity/Affirmative Action Employers and are committed to diversity in our workforce.Absence Product Subject Matter Expert - 3-5 years of experience with Absence and FMLAExperience and Knowledge of both Federal and State regulations pertaining to absenceExperience and Knowledge of Disability Claims, preferably Short Term Disability and Statutory Plans.Experience and Knowledge working with legal councilKnowledge of and/or experience working with Account Management and client during the implementation of service (new or add-issue)Knowledge of and/or experience working w/ Account Management to resolve customer issuesKnowledge of and/or experience working with electronic eligibility filesExcellent communication skillsExcellent relationship building and partnership skillsExperience with visio, excel and other Microsoft softwareTravel approximately 25-35%Additional:Team player with focus on customer serviceAbility to work independently, and to deal with changing priorities and multiple tasks.Ability to manage issues/problems form beginning to completionExcellent organization skills and high level of work discipline

Job Title: Sr. Client Svcs Spec Company: Prudential Location: Roseland, NJ Description: Provides support to Regional Account Managers in managing relationships with new and existing mid size accounts.  Resolve issues and problems; provide daily support on billing, document review/explanation, claims, and evidence of insurability and enrollment processes.  Supports Institutional accounts that vary in complexity from less complex to highly complex in nature.  Coordinates marketing, sales and support services. Has a good understanding of assigned clients' requirements and support efforts of Regional Account Manager to develop programs, which will meet their requirements.  Possesses excellent communication skills and a solid knowledge of Prudential products and services.   Prudential and its affiliates, Newark, New Jersey are Equal Opportunity/Affirmative Action Employers and are committed to diversity in our workforce.Demonstrated success in servicing medium/large accounts in the group insurance and/or managed care industry. The ideal candidate has relevant work experience with a record of accomplishment that includes a strong client retention and ability to develop and grow relationships with clients, as well as external brokers/consultants.

Job Title: NAO Account Manager Company: Prudential Location: Roseland, NJ Description: Establish and maintain cooperative relationships with clients, brokers, consultants, and internal business partners that result in increased sales revenue, client persistency, and customer satisfaction with existing Group Life & Disability National Accounts book of business. Works closely with Account Executive in executing client specific business plans that are linked to Group Insurance goals and objectives. Coordinates Marketing, Sales and Support service for assigned accounts. Has good understanding of assigned clients' requirements. Initiates actions that maintain high levels of customer satisfaction. Is proactive in partnering with internal contacts to facilitate timely resolution of issues or problems presented by customers/brokers. Present products, services and plan design information to meet client needs.  Address client questions and concerns regarding any aspect of our product offering. Possess excellent communication skills and a solid knowledge of Prudential's product and services. May provide guidance to more junior staff.   Prudential and its affiliates, Newark, New Jersey are Equal Opportunity/Affirmative Action Employers and are committed to diversity in our workforce.·         Experience in Group Insurance and benefits ·         Client management experience a plus ·         Experience in Group Insurance underwriting or financials a plus ·         Strong customer service orientation is essential ·         Must be detail orientated and possess strong analytic, organization and time management skills.  ·         Some travel is required as noted above ·         State group life and health insurance license required within 30 days of hire. * Important notice:  Any applicant selected for this position will be required to submit to an extensive background screening and a credit check. Failure to comply will eliminate an applicant from consideration for this position. Any negative information obtained as a result of the background screening may result in the disqualification of the applicant from this and any other position in Prudential, including their current position if they are an internal applicant.

Job Title: Account Manager - Insurance Srvcs Company: Automatic Data Processing, Inc. Location: Florham Park, NJ Description: Automatic Data Processing, Inc. (NASDAQ: ADP), with nearly $9 billion in revenues and over 585,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging 60 years of experience, ADP offers the widest range of HR, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use solutions for employers provide superior value to organizations of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world. When you have the strength of ADP behind your career, you have a world of opportunity ahead of you!Associate Key Account RepResponsible for overall client satisfaction of SBS Group Health customers.- Act as a subject matter expert and single point of contact. Provide customer support including, but not limited to client set up, client questions and concerns related to benefits, eligibility, claims, renewal activity, quoting additional lines of coverage and calculation of employee deduction amounts for Group Health coverage.- Investigate, research, analyze and resolve complex issues and advise clients based on extensive group group health insurance product knowledge. - Develop and maintain effective communication to ensure satisfaction and world class service. Conduct Welcome and scheduled Service calls.- Gain an understanding of the clients business and insurance needs.Conduct comprehensive review of client policies at renewal and make recommendations on alternative solutions. Achieve and maintain agreed upon levels of business retention. Follow up on carrier past due notices.- Work with Regional Insurance Executive to achieve team retention goals. QualificationsRequired (Experience, Skills, Academic): 5 - 7 years minimum experience in the Group Health Insurance Industry - Customer Service related Broker/Agency experience preferred, Carrier and General Agent experience acceptable. Current Life/Health License is required - no exceptions.The Benefits of a Career at ADP: At ADP, our associates are the key to our success! You will enjoy a vibrant and diverse organization with exceptional leadership committed to providing every associate with career building opportunities. We have a culture that fosters the growth and development of our Associates, with extensive training programs that help you master new skills. We have a strong philosophy of promoting from within. ADP’s outstanding benefits package includes: * Comprehensive Health Care: Medical with Prescription Drug coverage, Dental, and Vision Insurance - effective on your first day!* Financial Plans include: Pension Plan, Company Matched 401k and ADP Stock Purchase Program* Vacation * Personal Days * Holidays * Employee Assistance Program * Employee Referral Bonus* Extensive Training offerings to all Associates AND Tuition Reimbursement * Additional Benefits for ADP Associates: Work/Life Programs, Matching Charitable Gift Program, Credit Union, Auto and Home Insurance Programs, Discount Purchase ProgramsADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength. Education: Associate's Degree Job Category: Customer/Client Service Area of Interest: Insurance