R Turner Location: Anderson, IN 46012 ... customer service experience. I am proficient in Microsoft Word and Excel. I have five years of experience in purchasing and maintaining inventories. I am experienced in dealing and negotiating with vendors. I am able and willing to learn new systems.EDUCATIO N 2007 BA Business Management/Commu nications, Concordia University of Wisconsin Minors: Accounting and History 2009 Accounting Certificate, Vincennes UniversityEMPLOY MENT2008-2009 Maintenance Technician, Liberty Christian SchoolI am responsible for overseeing and making repairs to facilities and grounds. I write a monthly newsletter about conservation and conservation initiatives undertaken by the school. I assist facu ...
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C Osborn Location: Montezuma, IN 47862 ... and the insureds. Strong understanding of the role claim processing plays in an insurance company's overall success. Consistently exceed performance targets. Known for high integrity, strong persuasive skills, relationship building, receiving ongoing accolades from clients, and not missing a day of work since 1992.Professiona l ExperienceTravel ers Insurance Company 1980- September 2009Claim RepresentativeRe ceived Defense Verdict saving Company a $120,000 exposure on allegation of mold due to water damageWon an Arbitration for allege Product Defect, saving the Company exposure of $44,000File Quality rating of 100% exceeding the Company's target of 90%Customer Ser ...
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R Lyles Location: Gary, IN 46404 ... sleyan University, Marion Indiana, B.S., Insurance Risk Mngt. Graduation Date: July 2009Master's Program Anticipation Date: Begin January 2010Computer Skills/Licenses & Certificates Strong Communication and Organizational Skills and Problem SolvingProperty - Casualty Principles, March 00Employment History03/09 - Present Auto Physical Damage CSR, Innovation AutoAt Innovation Auto, I am responsible for obtaining information about customer vehicle damages due to automobile accidents via telephone & written information as well as for arranging customer vehicle appraisals& managing the vehicle repair process. In this position I apply, data entry, constant customer contact & sched ...
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L Anderson Location: Pendleton, IN 46064 ... p;A TTRIBUTESExperie nced negotiator with a persuasive, assertive and customer focused style that focuses on balancing customer satisfaction and excellent cost management.Well versed in customer service with a natural talent to establish and maintain long-term relationships through rapport and loyalty. Skilled in investigating details and conducting research.Enjoy working in a dynamic, fast-paced environment.Exce llent listening skills with the ability to determine appropriate action steps. Computer literate with the ability to learn new programs quickly.Enterpri sing and confident, with a refreshing "do what it takes" attitude toward work.EDUCATIONRe nsselaer High School Graduated: May 1 ...
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D Huffman Location: Edinburgh, IN 46124 ... g knowledge of insurance regulations. Verifiable reputation for being able to communicate effectively with agents, policy holders, and claimants. Excellent interpersonal and negotiation skills.PROFESSIO NAL EXPERIENCEINDIAN A INSURANCE, Indianapolis, IN 1989 - 2008Part of the Liberty Mutual Group and formerly Commercial Union Insurance, One Beacon, and CGU.Senior Claims Representative IIIResponsible for handling all aspects of claims from start to closing across 22 counties in Indiana and part of Louisville Kentucky.Investi gated and analyzed complex casualty and liability claims within timing requirements while maintaining accuracy. Recognized cases based upon severity protocols to be re ...
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J Ouding Location: Granger, IN 46530 ... sibly to know. I want to push further and be an investigator so I may help the country lower is cost of insurance by reducing the number of fraudulent claims filed by physicians, hospitals, etc.KEY QUALIFICATIONS:I 've worked every aspect of medical billing. Data entry, posting payments, training the physicians' front end girls how to gather important data from patients, ensuring the quality of billing information before submitting the claim, electronically filing claims as well as using HCFA 1500 forms, following the claim until its been paid, correcting claims so they are payable when insurance denies a claim, working with doctors on medical necessity in order to have claims reviewed, deci ...
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M Murray Location: Plainfield, IN 46168 ... itate major change with minimal negative impact to employees and customers. Adept at managing both large deductible insured and self-insured clients. Also experienced in handling contractor claims covered by an occupational or ERISA policy. Able to coordinate multiple high-profile projects. Skilled in report creation and analysis. Outstanding presentation and leadership skills. PROFESSIONAL EXPERIENCE Confidential, Indianapolis, IN August 2001 – Present Claims ManagerAugust 2007 – June 2008 Manage department of 17 employees with 3 direct reports Reorganize department into workgroups by product Develop and implement processes and procedures to ensure uniformity in claim handling I ...
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A Taylor Location: Avon, IN 46123 ... aims.Selected for internal awards and special TDY assignments.Succ essfully works in both, process and project driven environments.A "go to person" for superiors, peers, and subordinates.Con sidered dependable and an effective/profes sional communicator.Hig hly organized and efficient in paperwork completion and file "button up".Proactively seeks new ways to supplement existing coaching and motivational skill sets.Maintains industry designations and up to date knowledge of applicable state laws.Conservativ e in expense management.Profi cient in MS Office products and other platforms used for electronic claims processing, employee monitoring and internal document storage/transmis sion.PROFESS ...
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M Fairchild Location: Noblesville , IN 46062 ... ty to consistently deliver exemplary results in key metrics; severity, ALAE/ULAE, and customer service. Highly competent in leveraging performance management tools to advance individual contributions, increase levels of engagement, and develop staff. Knowledgeable in all facets of the insurance mechanism from product development to reinsurance. PROFESSIONAL EXPERIENCE PRINCIPALBLOODHO UND STAFFING, INDIANAPOLIS, IN 12/2008 - CURRENTPrincipal in national recruiting firm focused on permanent placement (executive/profe ssional-level) in the insurance industry, ancillary service providers to the insurance industry, and reinsurance.Proc ured investment capi ...
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M Pate Location: Avon, IN 46123 ... Carmel, IN (11/05 to present) Claim Representative Outside investigation, negotiation and settlement of personal and commercial casualty claims. CNA Chicago, IL (1/86 – 11/05) Senior Consultant-Compl iance (1/04-11/05) Responsible for the measurement of claim handling quality by review of a statistical sample of open and closed claim files. Assist project staff in claim related compliance activity. Maintain jurisdictional sites on state laws and regulation. Outside Claims Specialist (5/98 to 1/04) Outside investigation, negotiation and settlement of commercial property and casualty claims. Job duties included litigation management, consultation with ...