R Hardy Location: Carrollton, TX 75007 ... Exercises initiative and independent judgment to solve problems of various scope and complexity for a variety of personal lines products, plans, and programs. Demonstrates sound leadership and is highly respected by peers and management team. PROFESSIONAL EXPERIENCE 2002-Pres.Libert y Mutual Group, Flower Mound, TX Sales Representative Effectively orchestrates marketing plan to increase profitable book of new business. Establishing new affinity marketing clients; develop and maintain on-going client relations using consultative selling techniques, by promoting on-site community events, Counsels and advises prospects and policyholders. Service Specialist A key member of the Service D ...
97 hits
2.
P Davis Location: Fort Worth, TX 76120 ... contribute to the company vision of being the industry leader in quality, commitment, and teamwork. EDUCATION Oct. 2006- Oct. 2008 Remington College, Fort Worth, TX (Associate of Applied Science Degree in Business Administration) Graduated GPA 3.50 President’s Honor Roll SUMMARY OF COURSES Social Psychology, Business Accounting, Business Management, Computer Technologies, Web Research, Statistics, Database Applications, Marketing. ADMINISTRATIVE SKILLS Microsoft WordMicrosoft Powerpoint Microsoft Excel PeachtreeQuickbo oks Web Marketing Nov. 2004 Tarrant County College Fort Worth, TX (Office Careers and Customer Service) Certification WORK EXPERIENCE Oct. 2007 – Present Sprint – (Customer S ...
95 hits
3.
C Sash Location: Dayton, TX 77535 ... f both internal and external sales reports. Provided the guidance and support needed to ensure delivery of valid sales figures. Utilized technical, analytical, and communication skills to keep projects on target. Effectively analyzed data integrity. Proven success enhancing existing systems with new features and performance improvements. Strong relationship skills with good planning and organization to multi-task in a fast paced environment.TECH NICAL SKILLSLanguages: SAS Databases: MS Access, IBM DB2, Some Oracle Tools: Excel, Word, Powerpoint Mainframe: Lifecomm, Vantage One, TSO, QMF PROFESSIONAL EXPERIENCEWAL-MA RT STORES, INC, Crosby, TX Cashier, Part-time ...
93 hits
4.
C Stryjak Location: Manor, TX 78653 ... er utilizes my experience, education and training Employment History LEGACY TEXAS INSURANCE SERVICES – Austin, Texas February 2008 – October 2008 Account Manager – Commercial Lines Homebuilder •Manage a book of homebuilder business that generate more than $1,500 in agency commission •Manage renewal of accounts •Process Claims •Extensive use of TAM system to manage commercial accounts •Write New Commercial Lines Builder Risk Business Al BOURDEAU INSURANCE AGENCY – Flint, Michigan July 2001 – April 2007 Agent Technician January 2006 – April 2007 •Comprehensive use of ACS2000 rating system to produce accurate and competitive quotes requested by Personal Line ...
91 hits
5.
L Mason Location: Dallas, TX 75237 ... mpany. Education: 2/2009-presentUn iversity of PhoenixPhoenix, AZ MAED/ Master’s in Elementary Education 8/2000-5/2004 Jarvis Christian College Hawkins, TX Bachelor Of Science Sociology/Psycho logy Work Experience: 06/06- present Neiman Marcus Direct Irving, TX Customer Service Representative/C ollection * Assist customer in placing order for wanted items, via telephone, online live chats or emails. * Resolved escalated issues for customers. * Contact customer to get collection resolved. 11/05-04/06 Neiman Marcus Direct Irving, TX Return Agent * Process returns for unwanted merchandise by customers. * Issue proper credit to customer account for the returns. 07/05-11/05 AppleOne Empolyment ...
89 hits
6.
J Katz Location: Dallas, TX 75248 ... compliments knowledge and expertise in: · Team Building/Staff Training · Purchasing/Inven tory Management · Quality Assurance/Contro l · Facilities/Safet y Management · Customer Service/Guest Relations · Policies and Procedures · Continuous Performance Improvement · Aloha Systems (Trained and Implemented) EXPERIENCE 2007-2009 On The Border Garland, TX Kitchen Manager/Assistan t General Manager n Promoted guest satisfaction for repeat business n Coach/reschedule d servers to maximum levels of performance n Monitored entire restaurant for consistent sanitation, food quality, food presentation and customer satisfacti ...
87 hits
7.
P Hardy Location: Port Neches, TX 77651 ... STAFF CLAIM SERVICE ADJUSTER - Texas Property Market Claim OfficeAddressed policy holder's claim questions and concerns regarding their Homeowners, Mobile Home, Landlord, Contents, and Liability policies. Solicited information to determine extent of coverage and also completed technical estimate of repairs on the covered items. Assisted the policyholders through the claim process with emphasis on resolution resulting in denial or payment of their claim. Identified and initiated subrogation recovery and salvage handling. Completed follow up contacts with the customers to ensure their claim experience satisfaction level. 2006 - March 2007, Allstate Insurance CompanyQUALITY EVALUATOR - Tex ...
85 hits
8.
J Boucher Location: Dallas, TX 75233 ... tutions and direct business customers. Nine months of business to business outside sales and 2 ½ years Client Education experience. Eight years Sales Support experience managing projects and data set-up for key national accounts working one on one with internal Account Managers and external Vice-President decision makers. Sixteen years, Customer Service experience in call center environment. Strategic thinker, insightful team leader, committed and highly organized individual. Articulate, results driven individual with exceptional listening, verbal and written skills. DELUXE CORPORATION - SMALL BUSINESS SERVICES DIVISION, Shoreview, MN 2008 Sales Service Representative Establi ...
83 hits
9.
T Johnson Location: Quinlan, TX 75474 ... shments in user centered system design, development and implementation, problem identification and resolution, Gap analysis, requirement gathering, specification research, extensive understanding of P&C policy operations and underwriting, analysis and technical specification writing for issue correction, quality assurance testing, training, strategic planning and customer service. Demonstrated abilities as liaison between business analysts, customer users and IT personnel, project management, training development and coordination, enterprise wide software implementation, problem solving, communication, relationship building and application development. Results-oriented , hands-on team le ...
81 hits
10.
A Ketiku Location: Arlington, TX 76011 ... re I can utilize and contribute my skills and experience to the overall company's growth. PROFILE Over 4 years experience in Customer service in a fast paced environment. Experience with resolving complicated customer related issues. Dependable with the ability to multi task and produce measurable results. Above all a Team Player.SKILLS Well versed in WORD, POWERPOINT, & OUTLOOKPROFESSIO NAL EXPERIENCE MEDCOIrving, TX- Customer Service Representative (Temporary)Novem ber 2009- March 2010Answered calls from new Medicare MembersInformed new and current members about any changes made in their plans Accepted payments for continued servic ...