Customer Service Rep Jobs in Texas

Job Title: Office/Sales Representative Company: State Farm Agent Staff Location: SAN ANTONIO, TX Description: Insurance Staff Position - State Farm Agent Team Member Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are entrepreneurs that market only State Farm insurance and financial service products. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. Compensation includes salary plus bonus

Job Title: Insurance Service Representatives Company: Travelers Location: Richardson, TX Description: Committed.  Competitive.  Constructing our Future. That's Travelers.  We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.   SUMMARY: Incumbents are accountable to build/maintain effective relationships with customers/agents.  Will provide customer service to customers/agents over the phone at a level that is consistent with Travelers Business Center quality and productivity goals.  May counsel on coverage needs for existing customers and up-sell business where appropriate.  May provide quotes and issue new policies for existing lines/products. For Welcome Team Only: Initiate contact with insured to conduct Welcome Team Interview.  Validate account information and make appropriate underwriting and pricing decisions. Input changes to policy (auto only) in the policy writing system and send documentation to the agent/broker/insured. PRIMARY DUTIES: Counsel customers/agents on underwriting eligibility and policy coverage and/or options. Within established timeframe, provide phone requested quotes to customers/agents for changes to existing lines or products. Upgrade coverage and sell new coverage/products to existing customers as appropriate. Review phone requested cancellations and reinstatements and make appropriate decisions to resolve. Resolve service related complaints and process complex customer calls, answer customer/agent policy and billing inquiries and assist in the handling of irate callers, difficult billing scenarios, etc. Act as on-line billing systems and agency portal website expert to provide proactive agency support as well as assist co-workers in mastering these systems and sell their benefits to the agents. May provide agency and internal support on information input processes. Up-sell existing coverage/lines for current customers who are relocating.  In this capacity, refers exception underwriting situations to Underwriters, according to defined procedures within business area or business center. Handle special projects/other related assignments as delegated by Team Manager. Welcome Team Only: Handle both inbound and outbound calls and is not responsible for customer service as a main focus of the job. Contacts insured to conduct phone interview and make appropriate underwriting decision based on information gathered.  Process changes to the policy using the policy writing system. COMMUNICATION SKILLS: Learning Communication Skills COMPUTER SKILLS: Strong Keyboard Skills Developing System Navigation Skills OTHER: Previous customer service or call/service center environment; or, some College.  Prior insurance experience a plus. Ability to communicate and/or sell Travelers products/svcs. Basic math and analytical skills. Where required: State license Strong keyboard skills System expertise to support svc/admin of accounts Customer Service Skills - Learning Teamwork Skills - Developing Billing/Processing and Product/Underwriting Knowledge - Learning Based on business requirements, may require being able to obtain valid agent license and be eligible for multi-state licensing (if applicable) Incumbents progress through 2 levels of training.  The first is formal classroom training to learn about Travelers products, services, underwriting policies/ procedures, customer service techniques and counseling skills.  The second phase consists of on-the-job training where incumbents may be assigned to an experienced coach to monitor their work; in some business areas, trainees complete 3 months on the floor before being evaluated. Incumbents are expected to learn applicable processes and practices related to performing the tasks required of the position.  NOTE: Training generally is completed in 12 to 18 months.  Obtain a license or be working to obtain a license.

Job Title: Telemarketing insurance reps Company: Location: San Antonio, TX Description: Looking for Part-time work without working grave yard shift? Still in school and want to make some extra cash? This is perfect for you then. Insurance agents seeking self-motivated, energetic, and enthusiastic, individuals for part-time telemarketing position. Requirements: Telemarketing experience (helpful but not required) Confident on the phone phone sales exp. fluent in Spanish (helpful not required) able to work with minimal supervison dedicated to being on phone Details: Part-time hours at 3 hours per day 4:30 to 7:30pm (Mon, Tues, Wed, Thurs,) Saturday's from 10:30am to 1:30pm. Submit resume to Joe Torres at Register to View

Job Title: Insurance Service Representative Company: Auto Club Enterprises Location: Lewisville, TX Description: AAA Texas is currently seeking an Insurance Service Representative to work in our Lewisville office. This position is responsible for effectively servicing the insurance needs of our Members, provide sales and information of our memberships and assisting the Sales Agents. Applicants should have solid interpersonal skills, sound technology skills and a level of intellect to meet the high service demands of an active insurance/membership and service organization.

Job Title: Insurance Sales Representative Company: Location: San Antonio, TX Description: Insurance Agency looking for Insurance Sales Representative to make outbound calls, take in-bound calls, and follow-up on Internet leads paid for by the agency. The ideal candidate is bilingual and is P&C licensed to sell P&C insurance in the state of Texas. Must be VERY goal oriented, able to multi-task and have great communication skills.

Job Title: Customer Service Rep I/II Company: Location: Denison, TX Description: TrailBlazer Health Enterprises®, a wholly owned subsidiary of BlueCross BlueShield of South Carolina, administers the Medicare program under contracting arrangements with the Centers for Medicare and Medicaid Services (CMS). BlueCross BlueShield Association is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.TrailBlazer Health EnterprisesSM, a BlueCross BlueShield of South Carolina Company, is one of the nation's largest Medicare contractors. Our employees have provided services to the Medicare program since 1966. We currently have 2 positions as Customer Service Reps. This role will prove to be an exciting career opportunity at our Denison location.The position will be responsible for providing prompt, accurate, thorough and courteous responses to all customer inquiries. Minimum requirements include a high school diploma or GED. At least 1 year experience in customer service and/or 1 year health care industry. Excellent communication skills, strong human relations and organizational skills. Handle high stress situations. Good judgment skills. Strong customer service skills. Ability to handle confidential or sensitive information with discretion. Proficient skills with PCs and mainframe systems.Prefer 2 years customer service experience.We would like to thank everyone who submits his or her resume for this position. Due to the volume of resumes that we receive only those candidates selected for interviews will be contacted. TrailBlazer offers a competitive salary with an excellent benefits package, including comprehensive medical and life insurance coverage, retirement, 401K, and many value added options. TrailBlazer has government contracts that are subject to the McNamara O'Hara Service Contract Act (SCA). Employees servicing SCA contracts must enroll in the company's medical plan.If interested in the position, please forward resume by email - Register to View or fax to Register to View . Applicants must note the Job Title and Employer posting number DHT0833W to be considered. We will be accepting applications for this position through February 25, 2010.TrailBlazer promotes a drug free workplace.EOE. No agencies please/no phone calls/no visa sponsorship/no relocation.Supervisory Experience Required: NoMinimum Pay: $26,000.00 / YRMaximum Pay: $28,000.00 / YRAdditional Pay Details: ---Workweek: Full Time - 30 hours or more per weekDuration: RegularShift: Days (First)Additional Workweek Details: ---Benefits: 1. Bonuses2. Medical/Health Insurance Plan3. Other Insurance Plans4. Other Paid Leave5. Professional Development/Tuition Reimbursement6. Pre-Tax Programs for Child and Health Care7. Retirement Plan8. Sick Leave9. Vacation LeaveVeterans Only: NoRecovery Act Job: NoFederal Contractor: NoGreen Job: No

Job Title: Inside Insurance Sales Agent Company: PROMARKET INSURANCE SERVICES Location: Richardson, TX Description: Promarket Insurance Agency is a small Start up Agency seeking Inside Sales Property and Casualty Insurance Agent in our Richardson Texas office .This is a commission only Sales job with  Auto and home Leads provided daily, Succesful candidate must be licensed.The desired attributes include:Positive attitudeMeeting Sales Goals, Prospecting Skills, Negotiation,Self-Confidence, Product Knowledge,Client Relationships, Motivation for Sales,Customer Service, Closing Skills,  Computer skills(Internet,microsoft Office etc)

Job Title: Experience Medical/Life Insurance Customer Service Company: Kelly Services Location: Richardson, TX Description: Experience Medical/Life Insurance Customer Service JOB SUMMARY This position is a frontline service position communicating to members and providers programs, policies, and procedures. Responsibilities include answering incoming calls on eligibility, benefits, claims, and authorization of services from providers and members. Responsibilities also include the administration of intake documentation in the appropriate systems. Overall, the Customer Service Associate is expected to provide outstanding service to our internal and external customers and strive to resolve member and provider needs on the first call. The CSA provides outstanding service while also achieving operating performance rating of meets or exceeds call center production standards.ESSENTIAL FUNCTIONS: A. Actively listens and probes callers in a professionally and timely manner to determine purpose of the calls. Researches and articulately communicates information regarding member eligibility, benefits, EAP services, claim status, and authorization inquiries to callers while maintaining confidentiality. Resolves customer administrative concerns as the first line of contact.B. Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs. C. Lead or participate in Care Management Center activities as requested that help improve Care Center performance, excellence and culture. Support team members and participate in team activities to help build a high-performance team. D. Assume full responsibility for self-development and career progression. Proactively seek and participate in ongoing training (formal and informal) in all aspects of the Customer Service Associate role. Kelly Services is an Equal Opportunity Employer.

Job Title: Insurance Sales Agent/Rep Company: PMA USA Location: Sherman, TX Description: The road to success is waiting. Success comes in many forms and so do successful PMA / Conseco sales professionals. Contrary to what you might think, successful sales agents do not necessarily come from one specific background or another. Our opportunity provides an excellent track to apply your successful experience in sales or another field because our formula for a successful career is simple: You work hard. You perform. You win.If there’s one overriding personality trait that our successful agents share, it’s that each has the desire, capacity and willingness to learn. You don’t have to know it all, you just have to be open to being taught by some of the best managers in the business. Nor do we require any fancy degree. Really, learning what you need to know to be successful is more about your attitude and aptitude. A positive attitude, effort and commitment are what it takes to achieve the sights you set for yourself. If you’re willing to listen, absorb and diligently follow the course we’ve mapped out, you will succeed. JOB DESCRIPTIONIndependent Life & Health Insurance agent – Earnings in first year $80,000 plus (commission & bonus) All training provided!The OpportunityOur opportunity includes working with our existing accounts and developing new accounts. As a PMA / Conseco sales professional you will meet with employees at the worksite to share the benefits and values of the Conseco products. You will be the voice of a promise by providing our customers with the core of what we believe in Strength, Security and Experience.You will be completely trained to provide products such as: Cancer insurance Heart/Stroke insurance Accidental Injury insurance Life Insurance Medicare Supplement insurance AnnuitiesWhat We ProvideThe only requirement is the desire to learn, grow and succeed with PMA / Conseco. We will give you everything else you need including: Professionally designed On-line Training course on all of our products Classroom training on sales presentation techniques Hands-on Field Training The power of Conseco for marketing, customer service and corporate support.Benefits and Incentives You will be provided with the opportunity to earn $80, 000 or more in your very first year! You will be provided with the opportunity to earn awards starting with your very first week based on you’re your sales performance! You will have the opportunity to qualify for PMA / Conseco’s Annual Incentive Trip! Recent trips have been to Jamaica, Puerto Rico, Los Cabos, Cancun! And your Award and Incentive opportunities grow as you grow with PMA / Conseco!How to ApplyWe want to hear from you! And there is much for you to discover. For immediate consideration, you may call, email or click on the apply button below. One of PMA / Conseco’s professional recruiters will reach out ot you regarding your candidacy in 1- 3 business days.More About UsNow in our tenth year, PMA / Conseco began as three regional companies all with excellent track records in marketing, sales and customer service combined to create a marketing powerhouse of national scope. We exclusively market products from the Conseco Insurance Companies, a leading provider of supplemental health insurance, medicare supplemental heath insurance, life insurance and annuities. With the array of products Conseco offers, we’re able to win “customers for life” through outstanding dedication and world-class customer service as well as grow our business (and yours) through referrals. Even better, Conseco provides us with outstanding support. Their 2,500 people are truly focused on supporting our success as sales professionals. >

Job Title: Professional Customer Service Representative - Claims Company: GEICO Location: Dallas, TX Description: Duties and Responsibilities:  Claims Representatives are there for our policyholders and claimants when they need us most…after they’ve had an accident. Being involved in a car accident can be a traumatic experience for most people and it takes a very special kind of person to empathize with and assist our customers when they are worried or upset. Your main responsibility will be to help our customers throughout the claims process. A typical day will include receiving and handling inquiries from our policyholders, claimants, and repair shops to ensure rapid and fair claims handling. You’ll verify accident facts and determine policy coverage so that you can review and settle undisputed non-injury claims by telephone. This means that you’ll mainly settle claims where there were no injuries and everyone agrees to the details of the accident. Our associates receive broad insurance training which prepares them to give the quality service our policyholders have come to expect. If your skills and desires are aimed at helping people, a Claims Representative position may be just the right place for you! You will receive fully paid training and we will sponsor you for your Insurance License!  At GEICO the opportunity for advancement is outstanding! Becoming a Claims Professional is just the beginning. You can advance your career and move to various ascending levels of claims into positions of significant responsibility.  It's all up to you. If you are ready for a challenging and rewarding profession, GEICO has the career path for you. Important position details: Starting Pay: $14.64/hr.Hours: 12:00 p.m. - 8:30 p.m.; four days during the week and working one "day" each weekend is required.The weekend schedule will be 2:30 p.m. - 11:00 p.m. We are interested in candidates who are available between  11:00 a.m. and 9:30 p.mTraining Hours: 15 weeks; Monday - Friday: 11:00 a.m. - 7:30 p.m.Other responsibilities include:Commitment to provide outstanding customer service to everyone you contact. Resolve all Policy Holder’s requests and concerns in an efficient and upbeat manner. Educate our Policy Holders on their insurance coverage. Demonstrate an understanding and commitment to first call resolution. Learn More About GEICOBenefits Overview Our hiring process is extensive and competitive. Please be prepared for multiple steps in our hiring process.RequirementsHigh School Diploma/General Education Diploma (GED) Excellent computer skills Strong written and verbal communication skills