Customer Service Rep Jobs in New Hampshire

Job Title: Insurance Sales Agent Trainee Company: Auto Club Enterprises Location: Manchester, NH Description:  AAA Northern New England has great opportunities for goal-oriented individuals to join our exclusive team of Insurance Sales Agents in the state of New Hampshire.  We are seeking qualified sales professionals to sell the industry's most comprehensive membership and insurance products in Northern New England.  We offer an array of insurance products and services and these multiple business lines have enabled us to endure rapidly changing trends, an important factor to consider for career stability in a challenging economy.   AAA Northern New England will guarantee your success by offering:  Paid Training (including insurance licensing) Incentives and Bonuses No Out-of-Pocket Operating Costs National Brand Recognition Unlimited income potential through commission only pay plan A comprehensive benefits package  Aspiring Field Agents should:  Have a strong work ethic and a winning attitude. Have a record of goal achievement Source, develop leads, prospect and continually network Possess a competitive sales drive to meet and exceed monthly goals Be self-motivated and fully committed to building a profitable business Be an excellent communicator (both oral and written) Have computer skills Enjoy face to face sales   Additional Requirements: Hold a valid Driver's License and have a good driving record Ability to pass a drug screen Successful completion of a background check Location is determined after training.  Our offices are as follows: Somersworth, Nashua, Manchester, Keene, Portsmouth and Concord.   AAA is an equal opportunity employer. Job Requirements : Candidates must have a strong customer focus and be a team player.  This position does include working some Saturdays from 9am to 1pm and occasional evenings.  Must be able to attend training classes in Portland, ME and/or various office locations.

Job Title: Insurance Sales Agent Company: Auto Club Enterprises Location: Manchester, NH Description:  AAA Northern New England has great opportunities for goal-oriented individuals to join our exclusive team of Insurance Sales Agents in the state of New Hampshire.  We are seeking qualified sales professionals to sell the industry's most comprehensive membership and insurance products in Northern New England.  We offer an array of insurance products and services and these multiple business lines have enabled us to endure rapidly changing trends, an important factor to consider for career stability in a challenging economy.   AAA Northern New England will guarantee your success by offering:  Paid Training (including insurance licensing) Incentives and Bonuses No Out-of-Pocket Operating Costs National Brand Recognition Unlimited income potential through commission only pay plan A comprehensive benefits package  Aspiring Field Agents should:  Have a strong work ethic and a winning attitude. Have a record of goal achievement Source, develop leads, prospect and continually network Possess a competitive sales drive to meet and exceed monthly goals Be self-motivated and fully committed to building a profitable business Be an excellent communicator (both oral and written) Have computer skills Enjoy face to face sales   Additional Requirements: Hold a valid Driver's License and have a good driving record Ability to pass a drug screen Successful completion of a background check Location is determined after training.  Our offices are as follows: Somersworth, Nashua, Manchester, Keene, Portsmouth and Concord.   AAA is an equal opportunity employer. Job Requirements : Candidates must have a strong customer focus and be a team player.  This position does include working some Saturdays from 9am to 1pm and occasional evenings.  Must be able to attend training classes in Portland, ME and/or various office locations.

Job Title: Customer Service Representative Company: Location: Hollis, NH Description: Customer Service Representative ? Hollis, NH Job Description Southern NH-based independent insurance agency offers a wide range of insurance products and services including auto, home and commercial insurance. As a Customer Service Representative, you will be a key point of contact for our customers, answer questions, addressing concerns, and supporting the agency?s clients. Our success depends on great customer service. As a Customer Service Representative, you will perform a full range of customer service activities such as obtaining information from policy holder callers, responding to inquiries or problems and explaining processing procedures. Responsibilities: Provide exceptional customer service by responding to all inbound customer calls and written correspondences. Build rapport with each customer. Actively listen to customers requests and inquires. Retain policyholders who inquire about canceling through open listening, negotiation and policy review. Proactively identify and communicate policy transactions and impact to customer billing. Evaluate and make decisions regarding exceptions to payment plan and fees. Make alternate payment arrangements. Qualifications: Associates degree in business related field or equivalent training or a minimum of 6 months related work experience. Prior customer service experience is preferred. Appropriate licenses upon hiring/training. Knowledge of insurance products, plan and programs in a customer service environment a plus. Excellent communication and interpersonal skills are required. Ability to review, record and organize data from a variety of sources with no prescribed format is essential.

Job Title: Technician Customer Service Representative Company: LabCorp Location: Portsmouth, NH Description: Laboratory Corporation of America® Holdings (LabCorp), an S&P 500 company, is a pioneer in commercializing new diagnostic technologies and the first in its industry to embrace genomic testing. With annual revenues of $3.6 billion in 2006, more than 25,000 employees nationwide, and more than 220,000 clients, LabCorp offers clinical assays, ranging from routine blood analyses to HIV and genomic testing. LabCorp combines its expertise in innovative clinical testing technology with its Centers of Excellence: The Center for Molecular Biology and Pathology, National Genetics Institute, Inc., ViroMed Laboratories, Inc., The Center for Esoteric Testing, DIANON Systems, Inc., US LABS, and Esoterix. Our clients include physicians, government agencies, managed care organizations, hospitals, clinical labs, and pharmaceutical companies.BenefitsWith a career at LabCorp, you'll be connected to the lives of people worldwide. But we know, there is one life that is constantly on your mind - yours. That's why our benefits are designed to take care of the most important life essentials, so you don't have to. LabCorp's benefits program is designed to meet your personal needs by offering you choice and flexibility. Heathcare? Medical? Dental? Optical? Health Care Flexible Spending Accounts? Dependent Care Flexible Spending AccountsFinancial Security? Cash Balance Retirement Plan? Employees' Savings Plan (401K) with Company Match? Employee Stock Purchase Plan? Basic Life Insurance? Business Travel Accident Insurance? Dependent Life Insurance? Long-Term Disability Insurance? Optional Accidental Death and Personal Loss (AD&PL) Insurance? Optional Life? Short Term Disability Insurance? Specified Critical Illness Insurance? Whole Life InsuranceLife Balance Programs? Adoption Assistance Program? Auto and Homeowner's Insurance ? Credit Union Membership? Employee Assistance Program? Legal Assistance Program? Health Management Programs? NextSteps? Lifestyle Improvement ProgramsCareer Development? EXcell Mentoring Partnership Program? LabCorp CBCS University? LabCorp Executive Development Program? Supervisor Development Training? Tuition Refund PlanCommunity Involvement? Matching Gift Program? Personal Leave Bank Donation? Volunteer ProgramTechnician Customer Service RepresentativePortsmouth, NH Job Description : Acts as a technical reference within the Customer Service Department while functioning as a liaison between LabCorp and its accounts in response to inquiries. Job Requirements : Medical Technician w/1-3 years applicable experience. Job Title: Technician Customer Service Representative Location: Portsmouth, NH Status: Full Time Job Category: Laboratory Technical Requisition Number: 105723

Job Title: Customer Service Representative Company: Liberty Mutual Insurance Company Location: Dover, NH Description: Advance your Customer Service career at Liberty Mutual - A Fortune 100 Company! Superior Customer Service is our primary goal.For the second consecutive year Liberty Mutual was certified by J.D. Power and Associates for An Outstanding Customer Service Experience. During the J.D. Power andAssociates survey customers gave Liberty Mutual high scores for representatives courtesy, knowledge, concern, useful information, and overall service.As a Liberty Mutual Customer Service Representative,you will be responsible for providing service to Non-Variable Individual Life and Annuity customers to ensure customer satisfaction and retention of business. Controls the review, administration and systems processing of all policy change requests, customer inquiries, and contract amendments.Process contract change functions for all products on the Vantage system within time frames mandated by Liberty Life. Provide back-up for fellow associates.Provide outstanding customer service responsiveness to all phone and written inquiries. Complete manual calculation of quotes when system support is unavailable, taking into consideration loans, interest, investment performance, etc. Capture customer feedback for use in corporate feedback initiative.Responsible for data entry of service requests. Maintain policy information on Vantage system. Analyze internal and external services requests on all products. Provide feedback and suggestions on system enhancements.Communicate via telephone and in writing with internal departments, sales offices and policyholders regarding policy inquiries and service requests as well as offering information on Liberty Life products.Make referral to internal departments to facilitate request processing and error correction; accept referrals for product processing related to all contract changes.Review on-line account history. Analyze exception requests including research and writing recommendations for these requests. Clear suspense file of all unnecessary items.Please note: The hours for this position are 9:45 a.m. to 6:00 p.m.

Job Title: Temp Social Insurance Specialist Job in CONCORD, NH Company: Federal Government Jobs Location: Concord, NH Description: Job Description (Please follow all instructions carefully) Job Title: Temp Social Insurance Specialist (CR) Agency: Social Security Administration Job Announcement Number: SM321341 Salary Range: 62,758.00 - 81,583.00 USD /year Series & Grade: GS-0105-11 Promotion Potential: 11 Open Period: Wednesday, February 17, 2010 to Tuesday, February 23, 2010 Position Information: Part Time Career/Career Conditional Duty Locations: 01 vacancies - Concord, NH Who May Be Considered: United States CitizensJob Summary: Do you have a desire to: help SSA manage its Social Security programs? analyze and solve problems? help to advise millions of retired and disabled individuals? work on a team to make a difference in people's lives and your own?   Join SSA, one of the top 10 Best Places to Work in the Federal Government! APPLICATIONS WILL ONLY BE ACCEPTED FROM those eligible for the Interagency Career Transition Assistance Program (ICTAP) in the Concord, NH USA 01 vacancycommute area. Veterans who are preference eligibles or who have been separated from the armed forces under honorable conditions after 3 years or more of continuous active service may apply. This includes veterans who were separated a few days before the full 3 -year period.  This position is temporary nte one year, may be extended. This position is being filled at the journey level - GS-11.  Key Requirements: Proof of ICTAP, VEOA Eligibility required. Must pass a meet and deal panel interview. All qualification requirements must be met by the closing date. Selective Service registration required for male applicants unless exempt. U.S. Citizenship required. Security background investigation required. Major Duties:Social Insurance Specialist (Claims Representative) conduct interviews and help claimants develop their claims for retirement, survivors and disability benefits and/or supplemental security income. They work with claimants to establish their continuing eligibility for payment, assist claimants in filing for administrative appeals, adjudicate claims and authorize them for payment, provide referral services, and identify and investigate potential program abuse.Qualifications: Qualifications Requirement: This position is being filled at the journey level - GS-11. For GS-11: You must currently hold a permanent GS-11 or higher level position in the Federal Service or have previously held a GS-11 position and have 52 weeks of specialized experience equivalent to the GS-9 level. Specialized experience is experience which has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position (refer to description of duties above).  Examples of specialized experience include knowledge of SSA policy/regulations; SSA claims processing including adjudication/authorization of claims, post-entitlement process, and continuing disability review process. For more information on substituting education for experience, visit https://www.opm.gov/qualifications/Standards/group-stds/gs-admin.asp SELECTIVE PLACEMENT FACTOR: MEET AND DEAL PANEL INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the Meet and Deal panel interview, you will not qualify for the job.  How You Will Be Evaluated: How You Will Be Evaluated: EVALUATION CRITERIA:  Your resume and supporting documentation will be compared to your responses to the occupational questionnaire. The questionnaire is designed to capture the evaluation criteria for this position. The evaluation you receive is based on your responses to the questionnaire and is a measure of the degree to which your background matches the evaluation criteria for this position. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. When answering the questionnaire, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task. If your application does not support your responses to the questionnaire, or if you are not able to provide verifying documentation on request, it may affect your evaluation or result in your name being removed from further consideration. Benefits:Social Security offers a comprehensive benefits program that you can customize for your individual medical and financial needs. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help you balance life with Social Security to life outside of work. Please review the Social Security Administration Careers site www.ssa.gov/careers for additional information about the many benefits of a career with Social Security.Other Information:  How To Apply: To apply for this position, you must provide a complete Application Package which includes:1. Your Résumé 2. The Occupational Questionnaire3. Additional Required Documents (see Required Documents section below)The complete Application Package must be submitted before midnight (EST) on Tuesday, February 23, 2010To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. To fax supporting documents you are unable to upload, complete the United States Government Application Cover Page using the following Vacancy ID: SM321341. Fax your documents to Register to View . Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. If you cannot apply online:1. View and print the occupational questionnaire: View Occupational Questionnaire, and2. Print this 1203FX Form C to provide your response to the questionnaire; and 3. Fax the completed 1203FX form along with any supporting documents to Register to View . Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.Required Documents: You must submit supporting documentation by the closing date of the vacancy announcement to claim certian types of preference or qualify on the basis of education. The following sections provide information on supporting documentation that must be submitted to claim eligibility for appointment or qualify on the basis of education. Please see the How to Apply section above for information on the application process. Preference will be granted only on the documents received. INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) If you are an eligible Interagency Career Transition Assistance Plan (ICTAP) applicant, you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, you must score 85 or higher prior to the addition of veterans preference points. ICTAP eligibles must submit one