Customer Service Rep Jobs in Massachusetts

Job Title: Retail Sales Associate - Winston Flowers Company: Location: Boston, MA Description: Retail Sales Associate ? Full-Time, Boston We have an immediate opportunity to join an established retailer with a 60+ year history as Boston?s premier purveyor of the fine art of floristry and custom accessories. We are seeking a retail sales professional with previous experience in high-end retail or hospitality with an innate sense and passion for interior and floral design. We provide unique opportunities for enthusiastic and creative individuals to work in either a boutique or corporate setting with world class product, providing exceptional service to our clientele. Experience in the floral or horticultural industry is a plus -- confidence, an outgoing personality and a passion for design are essential! Job Responsibilities ? Provide outstanding customer service and contribute to sales volume growth; resolve customer questions and concerns in The Winston Way ? Assist clients with floral and accessory product selection and design floral and plant product based on skill and experience level ? Take an active role in maintaining and developing existing and new client relationships, including following up as applicable to ensure complete satisfaction ? Daily set up and break down of store including physical transportation of sidewalk and floral displays ? Responsible for accurate product pricing and loss prevention ? Contribute to the consistent maintenance and refreshment of product merchandising Candidate Attributes ? Experience in high-end service, design and/or retail industries required ? Professional or personal experience in floriculture, horticulture, and/or design is preferred ? Proven ability to efficiently and professionally meet client needs ? Strong interpersonal skills ? High level of enthusiasm and self-motivation ? Ability to prioritize and manage time effectively Miscellaneous ? Flexible work schedule required including weekend and holiday availability ? Peak business periods may require extended work days and work weeks ? Ability to lift and move product weighing up to 30 pounds Winston Flowers? benefits are comprehensive and include competitive compensation, paid vacation and sick time, medical and dental insurance, company-paid life and long term disability insurance, 401(k), pre-tax reimbursement account and a generous employee discount. Interested candidates may submit a cover letter and resume for consideration to Register to View

Job Title: LICENSED INSURANCE REPS FREE LEADS PLUS Company: CARROLL ENTERPRISES\/SBSB Location: Worcester, MA Description: LICENSED INSURANCE REPS Free Leads! Plus salary, commission & benefits! Interesting phone work in a professional office setting. Life, Health & P&C positions available. Send your resume to Small Business Insurance Agency, Inc. 554 Main Street, Dept. OA, Worcester, MA 01615-0014, email: hrjobs@sbia.com & fax Register to View Source: http://www.worcesterworks.com

Job Title: Personal Lines CSR Company: Bates Fullam Insurance Agency Location: West Springfield, MA Description: Insurance Bates Fullam Insurance Agency is seeking an experienced Personal Lines CSR to join our staff and fill an immediate opening in a professional but friendly work environment. Salary & benefits package are extremely competitive. For an interview call or send resume to: Ernest Bates, Jr. 737-3539, 110 Elm St, West Spfld, MA 01089 or Register to View

Job Title: Temp Social Insurance Specialist Job in HAVERHILL, MA Company: Federal Government Jobs Location: Haverhill, MA Description: Job Description (Please follow all instructions carefully) Job Title: Temp Social Insurance Specialist (CR) Agency: Social Security Administration Job Announcement Number: SM321343 Salary Range: 62,758.00 - 81,583.00 USD /year Series & Grade: GS-0105-11 Promotion Potential: 11 Open Period: Wednesday, February 17, 2010 to Tuesday, February 23, 2010 Position Information: Part Time Career/Career Conditional Duty Locations: 01 vacancies - Haverhill, MA Who May Be Considered: United States CitizensJob Summary: Do you have a desire to: help SSA manage its Social Security programs? analyze and solve problems? help to advise millions of retired and disabled individuals? work on a team to make a difference in people's lives and your own?   Join SSA, one of the top 10 Best Places to Work in the Federal Government! APPLICATIONS WILL ONLY BE ACCEPTED FROM those eligible for the Interagency Career Transition Assistance Program (ICTAP) in the Haverhill, MA USA 01 vacancycommute area. Veterans who are preference eligibles or who have been separated from the armed forces under honorable conditions after 3 years or more of continuous active service may apply. This includes veterans who were separated a few days before the full 3 -year period.  This position is temporary nte one year, may be extended. This position is being filled at the journey level - GS-11.  Key Requirements: Proof of ICTAP, VEOA Eligibility required. Must pass a meet and deal panel interview. All qualification requirements must be met by the closing date. Selective Service registration required for male applicants unless exempt. U.S. Citizenship required. Security background investigation required. Major Duties:Social Insurance Specialist (Claims Representative) conduct interviews and help claimants develop their claims for retirement, survivors and disability benefits and/or supplemental security income. They work with claimants to establish their continuing eligibility for payment, assist claimants in filing for administrative appeals, adjudicate claims and authorize them for payment, provide referral services, and identify and investigate potential program abuse.Qualifications: Qualifications Requirement: This position is being filled at the journey level - GS-11. For GS-11: You must currently hold a permanent GS-11 or higher level position in the Federal Service or have previously held a GS-11 position and have 52 weeks of specialized experience equivalent to the GS-9 level. Specialized experience is experience which has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position (refer to description of duties above).  Examples of specialized experience include knowledge of SSA policy/regulations; SSA claims processing including adjudication/authorization of claims, post-entitlement process, and continuing disability review process. For more information on substituting education for experience, visit https://www.opm.gov/qualifications/Standards/group-stds/gs-admin.asp SELECTIVE PLACEMENT FACTOR: MEET AND DEAL PANEL INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the Meet and Deal panel interview, you will not qualify for the job.  How You Will Be Evaluated: How You Will Be Evaluated: EVALUATION CRITERIA:  Your resume and supporting documentation will be compared to your responses to the occupational questionnaire. The questionnaire is designed to capture the evaluation criteria for this position. The evaluation you receive is based on your responses to the questionnaire and is a measure of the degree to which your background matches the evaluation criteria for this position. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. When answering the questionnaire, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task. If your application does not support your responses to the questionnaire, or if you are not able to provide verifying documentation on request, it may affect your evaluation or result in your name being removed from further consideration. Benefits:Social Security offers a comprehensive benefits program that you can customize for your individual medical and financial needs. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help you balance life with Social Security to life outside of work. Please review the Social Security Administration Careers site www.ssa.gov/careers for additional information about the many benefits of a career with Social Security.Other Information:  How To Apply: To apply for this position, you must provide a complete Application Package which includes:1. Your Résumé 2. The Occupational Questionnaire3. Additional Required Documents (see Required Documents section below)The complete Application Package must be submitted before midnight (EST) on Tuesday, February 23, 2010To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. To fax supporting documents you are unable to upload, complete the United States Government Application Cover Page using the following Vacancy ID: SM321343. Fax your documents to Register to View . Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. If you cannot apply online:1. View and print the occupational questionnaire: View Occupational Questionnaire, and2. Print this 1203FX Form C to provide your response to the questionnaire; and 3. Fax the completed 1203FX form along with any supporting documents to Register to View . Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.Required Documents: You must submit supporting documentation by the closing date of the vacancy announcement to claim certian types of preference or qualify on the basis of education. The following sections provide information on supporting documentation that must be submitted to claim eligibility for appointment or qualify on the basis of education. Please see the How to Apply section above for information on the application process. Preference will be granted only on the documents received. INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) If you are an eligible Interagency Career Transition Assistance Plan (ICTAP) applicant, you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, you must score 85 or higher prior to the addition of veterans preference points. ICTAP eligibles must submit

Job Title: Customer Service Associates For Local Area Company: American Income Life Insurance Company Location: Concord, MA Description: We are setting up interviews beginning this week!   We have an immediate need to fill several local positions as soon as possible. Do you have motivation and the desire for a great job, but you just can't find a job that pays well and rewards you for hard work? We need to fill several local agent positions THIS WEEK.   Job Requirements Deserving families across your state are waiting to hear about the affordable health and life insurance policies American Income offers. As an American Income Agent, you will help lead the nation in meeting families' insurance needs. We provide you with everything you need to succeed! American Income believes in personal, dedicated service for insurance needs.  We are committed to providing you with full support, quality training and competitive compensation.   Benefits:   We Train You For Success We provide you with everything you need to succeed. The skills you learn with American Income can benefit you, no matter where you work in the future. You will receive full training, one-on-one mentoring with other field agents and managers, as well as full support to help you succeed. Higher Earnings You can earn the money you've been dreaming about. Your earning potential is unlimited!  With just seven to eight sales per week, you have the potential to earn up to $75,000 in the first year. You control your work schedule! All it takes is drive and determination.    Incentives FREE quality weekly leads, renewals and additional residual earnings! You can also qualify for a fantastic benefits package, excellent bonuses as well as yearly incentive trips and additional residual earnings.   Your Chance To Advance To join American Income's team all you need is good communication skills, a drive to succeed and a desire to exceed your current earnings with a financially stable company. An entrepreneurial spirit and ambition can completely change your earning power.   For More Information Visit us online for more information. We hope to interview you soon.

Job Title: Adminstrative Assitant/Customer Service Rep Company: Location: Boston, MA Description: Part Time Position (20-25 hours) ? mother?s hours but flexible: A small insurance brokerage firm is seeking an administrative assistant/customer service representative. Qualification: Must be highly organized, professional and very detail oriented Must be able to multi-task and handle multiple projects independently Must have problem solving skills and good logic. Must be creative and have the ability to think outside the box when finding solutions to customer service issues. Must be able to have excellent follow through and finish the task until finished. Must be patient and even tempered. Must be able to handle high stress time sensitive projects. Must be customer service driven, with excellent telephone skills Must be able to adopt to new environment and willing to learn new skills. Strong knowledge of Microsoft Office (Excel, Word, PowerPoint) required. Prior customer service and employee benefit insurance experience is strongly preferred. Marketing background plus. College degree required. Engaged in the community or non profit organization is preferred

Job Title: PERSONAL LINES CSR/ACCOUNT MANAGER Company: Moran Associates Insurance Location: Norwell, MA Description: Moran & Associates Insurance Staffing has been placing Insurance Professionals for the past thirteen years. We pride our selves in finding you the strongest career opportunities available in today's job market. We are very discreet, professional and do most of the leg work for you so you do not have to jeopardize your current position. We currently represent a mid-size agency in the South Shore area looking for an experienced Personal Lines CSR/Account Manager. In this position you will provide service to existing personal lines accounts as well expanding the current book of business. Our client is looking for someone with excellent communication skills and a team player mentality. If you have three plus years working in Personal Lines working within an Insurance Agency we would like to hear from you. This is a great opportunity with a very competitive salary and a great benefits package.DO NOT TRUST YOUR RESUME WITH JUST ANYONE!We have built a solid rapport with the most prestigious Agencies and the most reputable Companies in this area.Our clients are located in the Greater Boston area, surrounding towns north, west and as far south as Cape Cod and Rhode Island.We currently have openings for experienced Personal and Commercial Lines Account Managers, CSR's and Producers. If you have interest in hearing about opportunities that might be stronger than your current one please give us a call or send us your resume.Our Clients offer very Competitive salaries ranging from the low 30's to the mid 70's as well as full benefit packages.ALL FEES ARE PAID BY THE HIRING COMPANIES AND ALL INQUIRES ARE KEPT IN STRICT CONFIDENCE.Here is a preview of some of the types of jobs we have available right now and feel free to visit our website at http://www.MoranInsStaffing.com BOSTON P/L Underwriters  Commercial Lines Producers P/L CSR's P/L Manager/Office Manger C/L Account Managers Employee Benefits Consultants Employee Benefits Producers   NORTH of BOSTONC/L Account Managers  P/L CSR's Employee Benefits Consultants Employee Benefits Producers  Underwriter C/L Producers  WEST of BOSTONP/L Underwriters C/L Account Managers  P/L CSR's  Employee Benefits Consultants Employee Benefits Producers C/L Producers      SOUTH of BOSTONP/L CSR's  C/L Account Managers  Employee Benefits Consultants Employee Benefits Producers  P/L and C/L Account Managers (Rhode Island) C/L Producers  Please call or send resumes to: Scott Moran - PresidentMoran & Associates Insurance StaffingPhone:       Register to View Fax:          Register to View Email:        Register to View Website:   http://www.MoranInsStaffing.com Keywords search: Personal lines, commercial lines, insurance agency, employee benefits, producer, property and casualty, life and heath, health and welfare, account executive, account manager, sales, csr

Job Title: Environment Claims Insurance Specialist Company: FF & C Management Location: Boston, MA Description: Monitor, review and coordinating activities involving complex environmental and latent asbestos claims, including resolution of coverage issues and establishment of adequate reserves.Rquires 3+ years experience in environmental claims.We offer a competitive salary, growth potential and an excellent benefits package, which includes: Blue Cross/Blue Shield health insurance, dental, 401(k) with company match, profit sharing, short-term disability, life insurance and more.For complete details contact Greg Foss at Register to View ext 270Or submit resume online at:http://dmc9.com/gbf/app.asp Or email to Register to View Register to View ARE AN EQUAL OPPORTUNITY EMPLOYER and our employment decisions are made without regard to race, color, religion, age, sex, national origin, handicap, disability or marital status. We reasonably accommodate individuals with handicaps, disabilities and bona fide religious beliefs. Jobs Career Position Hiring. We will make every effort to consider applications for all available positions and shall use one or more of the contact methods and addresses indicated in resume or online application. Indicated location may be proximate or may be desirable point of embarkation for paid relocation to another venue.  CONSIDERED EXPERIENCE INCLUDES: Environment Claims Insurance Specialist Toxic Tort Asbestos Environmental Claims Examiner Claims Specialist Environmental - Toxic Tort Account Management Environmental Claims  Environmental Claims Attorney North American Job Bank www.najobbank.comIf you submit an application or resume, which contains your email address, we will use that email address to communicate with you about this and other positions. We use an email quality control service to maintain security and a remove and dead address filter. To cancel receiving email communications, simply send an email from your address with the word "remove" in the subject line to Register to View If you have further concern regarding email received from us, call Register to View . We will be glad to have a real human being contact you upon request.Please refer to job code 3355 when responding to this ad.

Job Title: Customer Service Representative - North Andover, MA Company: Liberty Mutual Group Location: Lawrence, MA Description: Boston-based Liberty Mutual Group is a diversified global insurer and fifth largest property and casualty insurer in the U.S. based on 2008 direct written premium. The Company also ranks 86th on the Fortune 500 list of largest corporations in the U.S. based on 2008 revenue. As of December 31, 2008, Liberty Mutual Group had $104.3 billion in consolidated assets, $94.2 billion in consolidated liabilities and $28.9 billion in annual consolidated revenue Liberty Mutual Group offers a wide range of insurance products and services, including personal automobile, homeowners, workers compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, assumed reinsurance, fire and surety Liberty Mutual Group (www.libertymutualgroup.com) employs over 45,000 people in more than 900 offices throughout the world Advance your Customer Service career at Liberty Mutual For the second consecutive year Liberty Mutual was certified by J.D. Power and Associates for "An Outstanding Customer Service Experience". During the J.D. Power and Associates survey customers gave Liberty Mutual high scores for representatives' courtesy, knowledge, concern, useful information, and overall service As a Liberty Mutual Customer Service Representative, you will be a key point of contact for our customers, answer questions, addressing concerns, and supporting Liberty Mutual's mission of "helping people live safer, more secure lives. Our success depends on delighting our customers, and each day our customer service professionals live up to that responsibility As a Customer Service Representative, you will perform a full range of customer service activities such as obtaining information from policy holder callers, responding to inquiries or problems and explaining processing procedures. Responsibilities: Provide exceptional customer service by responding to all inbound customer calls and written correspondences Build rapport with each customer. Actively listen to customers requests and inquires Retain policyholders who inquire about canceling through open listening, negotiation and policy review Proactively identify and communicate policy transactions and impact to customer billing. Evaluate and make decisions regarding exceptions to payment plan and fees. Make alternate payment arrangements Manage and utilize time effectives to ensure department meets requires service levels for improved customer satisfaction results. Qualifications: Associates degree in business related field or equivalent training or a minimum of 6 months related work experience Prior customer service experience is preferred Appropriate licenses upon hiring/training, along with passing a Proficiency Assessment required Knowledge of insurance products, plan and programs in a customer service environment a plus Excellent communication and interpersonal skills are required Ability to review, record and organize data from a variety of sources with no prescribed format is essential. Benefits: We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following: 401K and Company paid pension plan Medical coverage Dental coverage Paid time-off Pay-for-Performance Discounts on automobile and homeowner's insurance Discount fitness memberships Flexible spending accounts Tuition reimbursement Vision care coverage Work/Life resources Credit Union membership Employee and Dependent life insurance Disability insurance Long-term care insurance Overview: We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way We believe that the Company's success is inextricably linked to our employees' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success. We believe our employees take pride in knowing that they help people live safer more secure lives everyday. Responsibility. What's your policy?

Job Title: Health Insurance CSR Company: Location: Worcester, MA Description: Health Insurance ? Customer Service Representative Are you looking for work that is varied, exciting and keeps you on your toes? Do you have an insurance background? Do you enjoy speaking to customers by telephone? Are you the type of person who likes to resolve issues for clients? We are looking for an experienced Customer Service Representative with the following skills to help service our call center clients: Prior customer service experience in the insurance industry Ability to follow directions completely and accurately Ability to work in a team atmosphere Excellent organizational skills with ability to take initiative and prioritize work Excellent typing and data entry skills If qualified, please send cover letter & resume to: Carroll Enterprises, Inc. Ref.#10-10, 554 Main St., Worcester, MA 01608, fax to Register to View , or email: Register to View -ent.com.