Customer Service Rep Jobs in Illinois

Job Title: Social Insurance Specialist Disability Job in CHICAGO, IL Company: Federal Government Jobs Location: Chicago, IL Description: Social Insurance Specialist Disability Job in CHICAGO, IL Vacancy No. SI-326171-10-DEU-LH-196 Department Social Security Administration Salary $75,403.00 to $98,022.00 Grade 12 to 12 Perm/Temp Permanent FT/PT Full-time Open Date 3/3/2010 Close Date 3/9/2010 Job Link Who may apply Public Locations: ( Help make everyone's job search easier! Report incorrect job locations. Include a new Location) CHICAGO, IL remove Job Description (Please follow all instructions carefully) Job Title: Social Insurance Specialist (Disability) Agency: Social Security Administration Job Announcement Number: SI-326171-10-DEU-LH-196 Salary Range: 75,403.00 - 98,022.00 USD /year Series & Grade: GS-0105-12 Promotion Potential: 12 Open Period: Wednesday, March 03, 2010 to Tuesday, March 09, 2010 Position Information: Full Time Career/Career Conditional Duty Locations: few vacancies - Chicago Metro area, IL Who May Be Considered: United States Citizens Job Summary: Do you have a desire to: help SSA manage its Social Security programs analyze and solve problems? help to advise millions of retired and disabled individuals? work on a team to make a difference in people's lives and your own? Join SSA, one of the top 10 Best Places to Work in the Federal Government! The Social Insurance Disability Program Specialist provides analytical staff support and independently or as a member of a team, plans, develops, implements and monitors a variety of projects and analyses relating to operations/program analysis, program integration, systems and automation support.  Key Requirements: U. S. Citizenship is required. Selective Service Registration. See Other Information tab. Background and/or Security Investigation Required. Selectees are required to serve a 1 year probationary period. Thorough knowledge of disability programs required. 25% travel required. Major Duties: Independently or as a member of a team, plans, directs and conducts studies and complex assignments designed to ensure the integration of operational and program policies as they affect the disability program.  Provides analytical staff support to top management; plans for the implementation of legislation within the region and coordinates legislative implementation efforts; plans for changes in new or revised program and operating procedures and work processes; reviews proposals regarding changes and/or modifications and assesses impact on workloads, workflow, productivity, accuracy, position structure, control; plans, implements and evaluates SSA's service to the public; provides technical advice and guidance to regional components in the interpretation of issuances, directives and policy issues, etc. Qualifications: Specialized Experience: 52 weeks of experience, equivalent at least to the GS-11 grade level in the Federal service, that demonstrates a thorough knowledge of disability programs; disability claims analysis and adjudication; making disability decisions at the initial, reconsideration and continuing disability review level; and medical terms and findings, causes of diseases, treatment methods and probable results.  Such experience must also clearly demonstrate the ability to collect and analyze data and make recommendations; ability to implement policy, operating procedures and directives; and the ability to communicate orally and in writing. Substituting Education: There is no substitution of education for experience at this level. How You Will Be Evaluated: The evaluation you receive is based on your responses to the occupational questionnaire. Your resume and supporting documentation will be compared to your responses to the occupational questionnaire, which is designed to capture the desired competencies for this position. These competencies include: -Thorough knowledge of disability programs. -Ability to collect and analyze data and make recommendations. -Ability to implement policy, operating procedures and/or directives. -Ability to communicate in writing. -Ability to communicate orally. Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. The questionnaire takes approximately 15 minutes to complete. To preview the questions, click the following link: View Assessment Questions Benefits: Social Security offers a comprehensive benefits program that you can customize for your individual medical and financial needs. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help you balance life with Social Security to life outside of work. Please visit our Careers website at www.ssa.gov/careers for additional information. Other Information: Travel Requirements:  25 % travel is required. Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov. Non-Competitive Appointment: You can apply for non-competitive appointment consideration if you meet the basic eligibility requirements and you are eligible for a special appointment. Examples of non-competitive appointments include: Schedule A: Appointment for severely disabled persons. You must include a certification letter from a licensed medical professional, a licensed vocational rehabilitation specialist or any Federal agency, State agency, an agency of the District of Columbia or a U.S. territory that issues or provides benefits. Veterans Recruitment Appointment (VRA): Appointment for qualified veterans. You must submit a copy of your military discharge certificate (DD 214 member 4 copy) or other proof of eligibility. To be acceptable, the document must show Character of Service. Returned Peace Corps Volunteers (RPCVs): Appointment for qualified RPCVs who have successfully completed their service are granted 1 year of noncompetitive eligibility for a federal appointment. You must provide a copy of your resume and non-competitive eligibility letter to receive non-competitive consideration. How To Apply: To apply for this position, you must provide a complete Application Package which includes: 1. Your Resume 2. The Occupational Questionnaire 3. Additional Required Documents (see Required Documents section below) The complete Application Package must be submitted before midnight (EST) on Tuesday, March 09, 2010 To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. To fax supporting documents you are unable to upload, complete the United States Government Application Cover Page using the following Vacancy ID SI326171. Fax your documents to Register to View . Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. If you cannot apply online: 1. View and print the occupational questionnaire: View Occupational Questionnaire, and 2. Print the 1203FX (Form C) to provide your responses to the occupational questionnaire; and 3. Fax the completed 1203FX and supporting documents to Register to View . Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process. Required Documents: You must submit supporting documentation by the closing date of the vacancy announcement to claim certain types of preference or qualify on the basis of education. INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with sel

Job Title: Customer Service Representative - Innovation Auto Company: Location: Chicago, IL Description: RESPONSIBILITIES: * Answer incoming telepone calls and provide outstanding customer service to clients * Accurately enter data and claims information into a proprietary or third party claims system that either comes in via telephone, fax or electronically * Validate information that comes in from clients manually and electronically * Follow up with customers within our set service level agreements * Make outbound phone calls to clients, vendors and third parties to confirm details and schedule appointments * Direct drivers into body shops nationwide or to a third party vendor * Maintain and exceed service levels as set by the company * Provide support to other areas of operation as needed REQUIRED SKILLS: * Professional verbal and written communication skills * Computer literate with the ability to learn new software applications * Ability to type 30+ words per minute * Ability to multitask and deal with multiple situations * Excellent decision-making and conflict-handling skills * Ability work effectively with others * Must possess a positive attitude and a "can-do" demeanor * Honesty, integrity and respect * Spanish-speaking skills a plus WHO WE ARE: The Innovation Group is a leading solution provider to the global insurance industry through the development of flexible combinations of technology enabled outsourcing and supply chain management. We are a global leader in providing collision and risk management solutions for the fleet and insurance industry. Our company is considered a leader regarding our suite of services specializing in direct repair programs and accident and claims management. The rewards of joining Innovation Group include access to a superior benefits package as highlighted below: Security For Today: Medical Insurance If you are a full time employee, medical coverage is offered to you and your eligible dependents. Dental Insurance The plan includes orthodontic services. Vision Insurance The plan provides for an exam, lenses every 12 months and frames every 24 months. Coverage for contact lenses. Short Term/Long Term Disability Insurance Life Insurance Security For Tomorrow: 401k Investment Plan The plan allows you to save a percentage of your pay in pre-tax dollars. Generous company contribution. You choose how to invest in your account.

Job Title: Insurance Sales Associate Company: HomeStar Bank Location: Manteno, IL Description: Responsible for generating sales leads from various sources and conducting outbound sales calls to prospective and/or existing customers to assist with the purchase of insurance products. Prospecting, qualifying, making presentations to prospects and customers. Principal Duties and Responsibilities:1. Sell auto, home, life and other insurance products to individuals using consultative selling techniques.2. Develop and maintain account relationships.3. Counsel and advise prospects and existing customers on matters of protection and coverage on a timely basis and insure that policies are in effect and binding.4. Identify prospective customers using established lead methods.5. Meet goals for volume of new business quoted and written within company guidelines.6. Prepare and submit weekly status reports.7. Coordinate with the Insurance Systems Administrator mining of insurance database for customer up-selling opportunities.8. Calculate premiums and establish payment method.9. Renew customer policies as requested.

Job Title: Customer Service Representative -- Call Center Company: Millennium Medical Management Location: Westmont, IL Description: Customer Service Representative – Call CenterFull TimeDay Shift: 7:30 a.m. – 4:00 p.m.$14 per hourMillennium Medical Management Resources, Inc. offers a comprehensive compensation package, including competitive salaries, medical, dental and life insurance. This position is an 8-1/2 hour day with a 7:30 a.m. start timeAs a Customer Service Representative, your responsibilities will include:Answering phone calls and responding to inquiries regarding emergency room bills with a friendly, understanding demeanor. Printing and faxing copies of bills to insurance companies. Mailing HCFA bills. Forwarding and following up on issues with other departments. Spanish fluency a plus, but not required. Additional duties as assigned.Qualifications: A minimum of one-year experience in the health care industry. Strong health insurance, Medicare and Medicaid insurance knowledge. Excellent verbal communication and listening skills. Typing at 30 wpm. A strong work history Call Center experience REQUIRED.When applying for the above position, please note:We will only consider resumes that include salary requirements. Do not send your resume as an attachment.  Copy and paste the text of your resume in your e-mail, or fax your resume to our office.

Job Title: Insurance Agency - Customer Service Representative - Personal Lines Company: Company Confidential Location: Evergreen Park, IL Description: Qualifications:  Prior Personal Lines CSR experience preferred.  Computer knowledge of windows based programs and Applied Systems software preferred.  Good oral and written communication skills a must.  Ideal candidate will possess experience with Customer Service, product knowledge, quality focus, problem solving, market knowledge, documentation skills, phone skills, resolving conflict and multi-tasking abilities.   Compensation/Benefits:  Negotiable.

Job Title: Health Insurance CSR Company: Insurance Overload Staffing Location: Glenview, IL Description: We have immediate openings in Glenview, and the surrounding areas for a Health Insurance CSR!Our client in Glenview has a position available in their Insurance Department for an experienced Health Insurance CSR. This is a temp-to-hire opportunity! Position will be responsible for customer service of existing client base (no cold calling) over a 22 state territory. Qualified candidates must be available for immediate placement, have a current IL L&H license, and have at least 2 years Group Medical Insurance sales or support experience in an agency or brokerage setting. SalesForce experience a plus! Strong customer service and communication skills required. Apply NOW to be seriously considered for this position at www.iosstaffing.com.

Job Title: Insurance Specialist Company: firstsource Location: Belleville, IL Description: Follow up on insurance accounts for claims status, eligibility and payments. ABOUT US: MedAssist service groups strengthen the financial position of the healthcare provider, while at the same time, focusing on the dignity of the patient. We have four service groups that are compliant and drive business results. These are: Eligibility Services, Patient Services, Receivables Management and Argent Healthcare Financial Services Collections. Founded in 1990, MedAssist, Incorporated immediately exhibited that this young and aggressive company would set the standard for the future of the industry. Our belief has always been that a company can reduce receivables while treating our patients with respect, dignity and compassion. Insurance Specialist JOB DESCRIPTION: They contact insurance carries for status updates, eligibility and payments. We are looking for candidates with viable experience working with medical claims. Will speak with patients regarding their accounts in a high volume call center environment. Other duties will be assigned. JOB REQUIREMENTS: High school diploma or equivalent is required Experience with Microsoft Office applications is helpful Experience in medical billing field (hospital and/or physician claims experience is preferred) Experience with resolving insurance denials and appeal process protocols Excellent verbal & written communication skills Knowledge of medical terminology, ICD9 & CPT4 coding Experience with all payors is preferred Keywords: patient accounts, patient access, insurance, billing, biller, doctor, physician, hospital, health care, ICD9, CPT, codes, Medicaid, Medicare, commercial insurance, claims, patient accounting, SSI, Meditech, HBO, Star, etc. MedAssist, Incorporated is an Equal Opportunity Employer. MedAssist, Inc. offers a comprehensive benefits package which includes: Health, Life, Dental, 401K, Vision, Short-Long Term Disability, Flexible Spending Account Program,etc. CONTACT US: Fax Register to View Attn: Janet No calls please 1661 Lyndon Farm Ct., Louisville, KY 40223 (Corporate Office)

Job Title: Bilingual Insurance Sales Representative Company: Kelly Services Location: Aurora, IL Description: Bilingual Insurance Sales Representative Every day, Kelly Services connects professionals with opportunities to advance their careers.We currently have an exciting Temporary to Permanent opportunity for a Bilingual Insurance Sales RepresentativeJob Description ·         Solicits and writes new P&C policies. ·         Follows consistent sales process for all prospects for:o   Prescreeningo   Quotingo   Sales Tracko   Application completiono   Follow-up (All outlined in Agency Procedure Manual)·         Thoroughly understands and follows all underwriting and rating plans·         Ensures that all required documents are signed, filed and faxed (when required) appropriately.·         Follows all compliance guidelines and procedures. ·         Maintains knowledge of new products·         Actively solicits expiration dates from new customers·         Asks all customers for referrals·         Develops agency relationship with existing customers·         Meets the production requirements and goals assigned by the agent / office manager·         Maintains a sales record each month and provides a copy to the agent / office manager·         Managers prospecting campaigns·         Sends solicitation letters to prospects·         Works prospecting processes as outlined in procedure manual·         Always portrays a professional image through proper appearance and actions·         Compose letters and correspondence Job Requirements·         This position requires a current Property & Casualty insurance license. ·         Entry level candidates with a License are accepted, 1+  years of experience preferred·         Must be Bilingual (English and Spanish)PAY: $13.00 per hour plus commission, Earning opportunity of $600 plus per month. Work Hours: Regular Business Hours - Opportunity to work 40 plus hours with a flexible schedule.     Kelly Services is an Equal Opportunity Employer.

Job Title: Insurance Sales Agent - Edwardsville, IL Company: Auto Club Enterprises Location: Edwardsville, IL Description: CREATE YOUR LEGACY WITH AAA! AAA has immediate opportunities for entrepreneurial - minded individuals to join our exclusive team of Insurance Sales Agents. Our door is open to talented outside sales professionals with the ambition to build a successful business and take charge of your own financial destiny. Of course, this career is not for everyone. It will take initiative, self-determination, a strong work ethic, career dedication and a winning attitude. If this sounds like you, and you can visualize yourself earning a six-figure plus income, please continue to read on. As part of the Auto Club Enterprises Insurance Group we are a financially strong and stable organization rated A+ by Best’s Rating System. We offer an array of insurance products and services and these multiple business lines have enabled us to endure rapidly changing trends, an important factor to consider for career stability in a challenging economy. AAA will support you in developing your book of business by offering: ·         National brand recognition, over 10 million members in 15 states ·         A prestigious and long-standing reputation in Missouri since 1903 ·         An all expense paid training period of 2 weeks in St. Louis, Missouri ·         Additional instruction at your branch office and continuous training ·         A competitive training salary plus commission pay plan ·         Sales incentives, bonuses and motivational trips ·         A comprehensive benefit package ·         Assistance with some overhead office expenses Job Requirements : Your accountability for your own success will require you to: ·         Obtain your Property and Casualty License prior to hire ·         Possess a valid driver’s license and a good DMV record ·         Provide proof of automobile liability insurance at time of hire ·         Successfully complete the company provided training ·         Source, develop leads, prospect and continually network ·         Possess a competitive sales drive to meet and exceed monthly goals ·         Be an effective communicator both orally and in writing ·         Have computer experience and good organizational skills ·         Provide excellent customer service and maintain retention ·         Be self-motivated and fully committed to building a profitable business Additional requirements: ·         Insurance sales experience preferred. ·         High School Diploma required College Degree preferred ·         Successful completion of Background Check ·         Ability to pass Drug Screen ·         Acceptable credit rating If you're a “take charge” individual and want to learn more about what AAA has to offer and how you can make a difference with our members, please submit your resume to apply now! AAA LEGENDARY SERVICE, SOMETHING TO BE PROUD OF! AAA is an Equal Opportunity Employer

Job Title: Sales Associate / Teller Company: TCF Bank Location: Wauconda, IL Description: With over 450 locations across 7 states and growing, TCF is looking for outstanding individuals who want a career in the financial services industry. TCF encourages open employee communications and promotes from within whenever possible. We offer competitive pay and benefits such as medical, 401(k), life insurance, and paid time off. Other programs are offered such as health care/dependent care spending accounts, short and long term disability, tuition reimbursement, and an employee referral reward of $500 -$1000. Honesty, integrity, ethical behavior, and putting The Customer First (TCF) is how we've become the 4th fastest growing Bank in the US. Do you have what it takes to become a part of the TCF Team? Currently hiring Sales Associates for the following in-store location: Wauconda  As a Banking Sales Associate / Teller, you will work with our customers to promote, sell, and implement TCF products and services. You will also be responsible to: Perform bank teller functions Promote, sell, and refer TCF products and services to customers Meet monthly sales goal on new accounts and referrals Answer inquiries regarding checking and savings accounts and other bank related products Provide appropriate information on regulations and policies Accurately process, closely verify and promptly key all transactions in a manner which maintains TCF standards and a high level of customer service  Qualified candidates must meet these minimum requirements: Minimum of 9 months continuous work history At least 17 years of age High school diploma or equivalent Must possess ability to communicate effectively Must be able to work retail hours including evenings, weekends, and holidays Retail sales, cash handling and customer service experience preferred Bi-lingual Spanish a plus!  Benefits: Competitive wages starting at $8.88 per hour plus monthly incentiveTuition Reimbursement (after 1 year)Medical Insurance (after 1 year and 1,000 hours) 401K, with company match of contributions (after one year) Paid Time Off TCF Bank locations are open 7 days a week from 8am-8pm TCF Bank is proud to be an Equal Opportunity Employer!