Customer Service Rep Jobs in Georgia

Job Title: Insurance Representative Company: Location: Atlanta, GA Description: Insurance Staff Position - State Farm Agent Team Member Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are entrepreneurs that market only State Farm insurance and financial service products. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. Only candidates with excellent skills and sales abilities need apply. Desired qualities include: Ethical and Honest Must have applicable license or must obtain applicable licensing requirements. Excellent communication skills - written, verbal and listening Excellent interpersonal skills Organizational skills Self-motivated Interest in marketing products and services based on customer needs Detail oriented Proactive in problem solving Dedicated to customer service Experience in a variety of computer applications, particularly Windows Ability to multi-task Ability to make presentations to potential clients Achieve mutually agreed upon marketing goals Provide timely and thorough activity reports to agent Ability to conduct interviews in the office Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

Job Title: Insurance Customer Service Supervisor (26110) Company: Dell Perot Systems Corporation Location: Rome, GA Description: Dell Perot Systems is a worldwide provider of information technology services and business solutions to a broad range of clients. We are currently looking for an Insurance Customer Service Supervisor position to join our team in Rome, GA. Dell Perot Systems Insurance Solutions Group provides services, including full policy administration, to the insurance industry. Insurance Solutions administers over two million policies for clients that include some of the world’s top insurance companies. Our clients rely on us to provide benefits such as: Speed to market with new insurance products Strategic support for acquisitions Friendly, cost-efficient customer service Job Responsibilities: Supervise the day to day function of an insurance based call center. Support phone staff with questions, coaching, mentoring, and as part of the caller de-escalation process. Provide support to the team manager with delivering required contractual service levels and deliverables. Provide problem resolution. Develop training material to support client initiatives. Required Skills: Requires in-depth, solid insurance product knowledge and good customer service skills (experience with Interest Sensitive Whole Life insurance preferred). Solid understanding of insurance industry and products (1+ years) required. Previous call center and/or customer facing experience (2+ years) required. Desired Skills: In-depth understanding of Life/Annuity insurance products (1+ years) preferred. Inbound call center supervisory experience (2+ years) preferred. FLMI or other LOMA certifications desired. Minimum Educational Requirements: High School degree or equivalent required; six months to one year related experience and/or training; or equivalent combination of education and experience. More about Dell Perot Systems Dell Perot Systems is a unit of Dell Services, a new business organization formed by the acquisition of Perot Systems by Dell. Dell Services will develop and deliver a best-in-class suite of end-to-end IT services and business solutions that reduce IT complexity and lower costs for customers. The acquisition extends Dell Services into hosting, consulting, applications and business-process outsourcing, and expands Dell’s existing managed and modular services. Dell Services’ customers span global corporations, government agencies, healthcare and educational institutions, and small and medium enterprises. Dell Services will be one of the world’s largest technology services organizations with more than 41,000 experienced and skilled technology and business services professionals and revenue of approximately $8 billion from enhanced services. Dell Services’ values are centered on acting with integrity at all times, exhibiting a passion for serving our customers and displaying a strong work ethic while working effectively as a team. Our employees are committed to winning and to our company’s success. Dell Services is committed to Equal Employment Opportunity. It is the policy of Dell Services to encourage and support equal employment opportunity for all associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.

Job Title: Bilingual (English/Spanish) Call Center Insurance Specialist ( Buscamos a Representantes Bilingües ) Company: Assurant Location: Atlanta, GA Description: We are always looking for great talent to fill future opportunities at Assurant.Siempre estamos en busca de gran talento para llenar futuras oportunidades en Assurant.BILINGUAL INSURANCE SPECIALISTAtlanta, GAAssurant Specialty Property:Assurant Specialty Property businesses are leading providers of creditor-placed homeowners insurance, direct-marketed products, collateral protection programs and related outsourcing services. They develop, underwrite, market and administer specialty property and personal lines of insurance through collaborative relationships with leading home mortgage companies, financial institutions, manufactured home builders and dealers, auto finance companies, property management companies and managing general agents. Assurant Specialty Property serves clients and their customers in all 50 states and the District of Columbia. www.assurantspecialtyproperty.comAssurant Specialty Property is part of Assurant, a premier provider of specialized insurance products and related services in North America and selected international markets. Assurant, a Fortune 500 company and part of the SP 500, is traded on the New York Stock Exchange under the symbol AIZ. Assurant has over $23 billion in assets and $8 billion in annual revenue. www.assurant.comAs an Insurance Specialist, youll use your excellent customer service skills and your problem-solving ability to efficiently and effectively respond to incoming customer inquiries and/or concerns in a high volume insurance call center. If you are a problem-solver and thrive in a fast-paced ever-changing environment, this is the career for you!Como Especialista del Seguro, usted usara sus excelentes habilidades del servicio al cliente y utilizará sus capacidades para efectivamente y eficientemente responder a las llamadas de los clientes que tienen preguntas y/o preocupaciones en un centro de llamadas de alto volumen. ¡Si usted es un solucionador de problemas y prospera en un ambiente que cambia continuamente y donde se mueve a un paso rápido, ésta es la carrera para usted!Responsabilidades:Apoyando funciones del procesamiento publicando pólizas de seguros, certificados, respaldos, y las cancelaciones para los clientes y agentes.Respondiendo a preguntas del cliente en un centro de llamadas de alto volumen a través del teléfono o en escritura. Esta posición responderá de 70 a 100 llamadas por día.Identificando, analizando, y resolviendo problemas y errores con el proceso para los clientes que incluye discrepancias del premio del departamento y problemas del sistema.Comunicando con clientes externos así como departamentos internos.

Job Title: Customer Service Rep 1 - C02 - Client Communications Company: Citigroup Location: Duluth, GA Description: Candidate responds to clients (policyholder) and agentswritten and telephone inquiries regarding term life insurance. Assists clients with questions regarding billing, policy coverage, underwriting, or contract changes.Identifies concerns, asks appropriate questions,responds to questions in a concise and courteous manner, anddocuments all research findings thoroughly. Performs corrections identified during the call and forwards corrections to the appropriate party for further processing or approval when necessary. Provides complete and accurate information using the department manual and training sessions as sources of information. Recognizes priority situations and understands when and how to notify appropriate parties.Salary up to $24kHours Monday-Friday 8a - 5p

Job Title: HIRING LICENSED INSURANCE PROFESSIONALS Company: Location: Valdosta, GA Description: Life and Health Insurance Agents wanted for Business to Business Sales We are a nationwide insurance company expanding in your area. We are looking for experienced life and health insurance agents and managers to conduct business to business sales. We are an employee benefits provider, and are experiencing rapid sales and growth. All positions require an active health and life insurance license. Great opportunity for advancement. Company provides leads and pre-set appointments. We provide the following as a full time employee; * Ability to earn a realistic six figure income in your first year * Group Major Medical for you and your family * Retirement plan, entirely non-contributory * 401(K) * Disability insurance * Dental insurance * Group life insurance * Vacations * Stock purchase plan through payroll deduction * Cafeteria plan with flexible spending account * Company-sponsored Lead Program * Intensive training Our Ratings: A+ (Superior) Financial Strength Rating from A.M. Best Company (as of 6/08) AA "Very Strong" Financial Strength Rating from Fitch (as of 6/08) **Please email me your resume to Register to View if you are interested in scheduling an interview.

Job Title: Insurance Customer Service Agent Company: Confidential Location: Atlanta, GA Description: Insurance Customer Service Agent - must have experience with Property and Casualty and Workers' Comp coverage for an in-office position. Helpful to have experience with malpractice. Applicant should have current P&C license. May consider a candidate whose license is not current if candidate has outstanding communications skills and good attention to details. Excellent benefits and working conditions. Office located off GA400 and I-285. Salary based on experience.

Job Title: Insurance Sales Agent Company: First Acceptance Corporation Location: Lawrenceville, GA Description: Job Title: Insurance Sales AgentFLSA Classification: ExemptDepartment: SalesSupervisor Title: Regional Sales Manager or District Sales ManagerStandard Work Schedule: Mon. - Fri. 9am - 6pm, Sat. 10am - 2pmJob SummaryAn Outside Sales Agent is responsible for sales to customers outside of the office and handles all customer contacts received by telephone or face to face in the retail location.  The Agent customarily and regularly engages in sales activities with customers away from his or her retail office location. The Agent will process customer applications, endorsements, payments and inquiries. The Agent will also generate outside marketing activity to increase sales.   Essential Functions/ResponsibilitiesAssess customer needs and advise clients on coverage options. Provide quotations, pricing, and required information to prospects. Complete the sales process for each customer.  Perform direct sales activities with the customer away from the office on a regular (i.e. at least once per week) basis. Perform direct sales activities in the office.Perform outside marketing activities on own behalf to generate sales. Prepare quotations for customers’ change requests to the policy.Receive and respond to all customer inquires and complaints. Request any missing or required information from customers and follow up for that information. Direct customer service representative in tasks relating to covering the retail office.  Follow up on a regular or as needed with customers on all open and unresolved issues including calling lapsed customers. Answer the telephone in a prompt and courteous manner. Report any and all conditions affecting customer satisfaction. Maintain appropriate records including, but not limited to, all time worked, required reporting of sales activities, other reporting as required by regional manager or corporate office.  ¨       The position incumbent does not supervise subordinates ContactsInternal contacts: Claims, Premium Processing, Accounting and other support areas as needed External contacts: Dealerships, Standard insurance providers, general public, customers  Qualifications/RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EducationBA from 4 year college or 1-2 years related experience or training Experience Level1-2 years related experience Language SkillsAbility to read, analyze and interpret general business periodicals, professional journals, technical procedures or government regulations.  Ability to write reports and business correspondence.  Ability to effectively present information and respond to questions. Mathematical SkillsAbility to add, subtract, multiply and divide using whole numbers, common fractions and decimals.  Ability to compute basic percentages. Reasoning AbilityAbility to solve practical problems and deal with situations where limited standardization exists.

Job Title: Customer Service Reps Needed In Augusta Company: Liberty National Insurance Co Location: Augusta, GA Description: We have an immediate need to fill several local positions as soon as possible. We are setting up interviews beginning this week! Do you have motivation and the desire for a great job, but you just can’t find a job that pays well and rewards you for hard work? We are hiring in your local area THIS WEEK!  We are looking for both entry level and senior level applicants and can provide you with everything you need to make the money you’ve been hoping for!  Job RequirementsDeserving families across your state are waiting to hear about the affordable health and life insurance policies Liberty National offers. As a Liberty National Agent, you have visual aids like informative laptop presentations to help you help potential policyholders. We provide you with everything you need to succeed! Benefits:  Quality TrainingWe provide you with everything you need to succeed. The skills you learn with Liberty National can benefit you, no matter where you work in the future. You will receive full training, one-on-one mentoring with other field agents and managers, as well as full support. Excellent EarningsYou can earn the money you’ve been dreaming about. Your earning potential is unlimited!  With just seven to eight sales per week, you have the potential to earn from $50,000 up to $75,000+ in the first year with valuable tools like laptop presentation at your fingertips. You control your work schedule! All it takes is drive and determination.   Benefits & RewardsFREE quality weekly leads, renewals and additional residual earnings! You can also qualify for benefits like major medical health insurance from Blue Cross/Blue Shield, retirement plan pension with 401K company matching, disability, group life and dental plans, and even exciting conventions, trips and awards for you and your spouse. You control your work schedule and your earning potential is high. Opportunity For AdvancementTo join Liberty National’s team all you need is good communication skills, a drive to succeed and a desire to exceed your current earnings with a financially stable company. An entrepreneurial spirit and ambition can completely change your earning power.  Liberty National believes in personal, dedicated service for insurance needs.  We are committed to providing you with full support, quality training and competitive compensation. For More InformationVisit us at http://www.lnlcareers.com / for more information. We hope to hear from you soon Contact InformationCompany:  Liberty National Life Insurance CompanyEmail:  Register to View Address:  P.O. Box  2612                Birmingham, AL 35202    Key Words: sales, insurance, marketing, customer service, finance, medical, financial, entry level, business, retail, public relations, healthcare, business development, manager, management, supervisor, commission sales,  Outside sales, insurance sales, life insurance sales, selling, insurance salesperson, insurance salesman, insurance salesperson, salesperson, insurance policy, insurance coverage, salesman, saleswoman, sales executive, financial planning, financial planner, B2B sales Liberty National Life Insurance Company, headquartered in Birmingham, Alabama, has been meeting the insurance coverage needs of families for over 100 years, dating back to 1900. Liberty National is a wholly-owned subsidiary of the Torchmark Corporation. Torchmark is an S&P 500 company traded on the New York Stock Exchange under the symbol TMK. Torchmark's investment portfolio contains no sub-prime mortgages or structured securities whose underlying collateral consists of sub-prime mortgages. Make this decision today. For more information please visit us today at www.libnat.com/.

Job Title: LEAD CUSTOMER SERVICE REPRESENTATIVE Company: UAIG Location: Norcross, GA Description: About UAIC: With over 800 employees nationwide, United Automobile Insurance Company (UAIC) is the largest independently owned automobile insurance company in the United States. We are committed to providing our agents, and their customers, a quality product with state-of-the–art processing and claims service. Through our affiliates we provide a variety of insurance related services, including premium finance, claims processing and advanced on-line sales products. Career Opportunities: Become part of this progressive and energetic company where we pride ourselves in our professional but relaxed atmosphere and recognize the contributions of our employees. We currently have the following position available in our Norcross, Georgia office: LEAD CUSTOMER SERVICE REPRESENTATIVECoordinates day-to-day service and administrative requirements by effectively assessing customer concerns, networking with the appropriate resources and providing creative solutions to customer needs.  Demonstrates the ability to communicate superior problem solving and issue resolution skills. Understands customers’ requirements and maintains up-to-date familiarity with products/services.               DUTIES:Attends to all questions and inquiries in a courteous and highly professional manner, providing exceptional customer service and developing a rapport with the customer.Effectively services the business, including resolving agents' inquiries, complaints, and requests and acts as liaison with underwriting, claims, billing, etc Responds to customer inquiries by understanding the inquiry; reviewing previous inquiries and responses, gathering and researching information, assembling and forwarding information and verifying the customer's understanding of the information and answers.Records customer inquiries by documenting the inquiry and response in customers' accounts.  Prepares for customer inquiries by studying products, services, and customer service processes.Enters and maintains policy requests received from agents and customers via telephone, fax or email.Resolves inquiries quickly and effectively with strong customer service skills.Reviews, analyzes and completes endorsement submissions according to established underwriting guidelines. Handles cancellations/reinstatements and other miscellaneous policy changes.Improves quality service by recommending process changes and identifying new product and service applications.QUALIFICATIONS:2+ years as customer service representative, preferably in the insurance industry.Spanish / English speaking a plus.Proficient in Word, Excel, Windows-based applications and internet usage.  220 license helpful.  Overview of Benefits: 1. Competitive salaries and bonus programs2. Comprehensive Health, Prescription Drug, and Dental Insurance for you and your eligible dependents. 3. Short and Long Term Disability Insurance4. 401K Savings Plan 5. Life, Accidental Death & Dismemberment6. 15 Paid Time Off (PTO) days per year + 1 Floating Holiday7.   7 Paid Holidays per year PLEASE SEND YOUR RESUME TO:      Register to View

Job Title: Health Insurance Specialist Company: Health & Human Services, Centers for Medicare & Medicaid Services Location: Atlanta, GA Description: Join the team that helps ensure health care security for millions of Americans. The Centers for Medicare and Medicaid Services (CMS) works in partnership with the entire health care community to improve quality and efficiency in an evolving health care system and provides leadership in the broader health care marketplace. Our effectiveness depends on the capabilities of a dedicated, professional staff who is committed to supporting these objectives. A career with CMS offers the opportunity to get involved on important national health care issues and be part of a dynamic, fast-paced, and highly visible organization. Explore the benefits and value associated with joining our team! If you're ready to make significant positive changes in the administration and execution of American health care, apply to our vacant positions today.ORGANIZATION LOCATION:Centers for Medicare & Medicaid Services, Regional Consortium for Financial Management & Fee for Service Operations, Division of Financial Management & Fee for Service Operations, Management Operations Branch, Atlanta, GA. Become a part of the Department that touches the lives of every American! At the Department of Health and Human Services (HHS) you can give back to your community, state, and country by making a difference in the lives of Americans everywhere.  Join HHS and help to make our world healthier, safer and better for all Americans.KEY REQUIREMENTS: You must be a U.S Citizen or National to apply for this job. Be sure to read the "How to Apply" section for all required documents. Background and/or Security Investigation is required. One year of probationary may be required.