Customer Service Rep Resumes in District Of Columbia
Resume Search
1.
J Levene Location: Auburn, DC 98001 ... ORK HISTORYAccount Manger, Balcos Insurance Brokers 2/07 - currentSelling of all personal lines products. Responding to customer questions and advising about coverages or making recommendations. Entering all endorsements, applications, cancellations to the companies. Also maintaining all electronic files.Account Manager, Bratrud Middleton Insurance 9/04 - 2/07 Processing of daily mail, filing, quotes, endorsements, answering telephone inquires by customers, calling companies for billing/underwri ting questions, and entering renewals and maintaining client records in the computer system. Recommending upgrading coverages and selling new policies.Lab Tech, Washington State University 9/02 - ...
97 hits
2.
M Mcfarland Location: Mill Creek, DC 98012 ... p; Abilities Microsoft Windows XP, Certificates in Excel and Word. Strong organizational and people skills. Team player, positive attitude with a strong work ethic. Strong knowledge of Insurance coverage's and customer needs.Education1 977 - 1982 Spokane Community College - Liberal Arts Degree Property / Casualty Agent's LicenseProfessio nal Experience07/23/ 07 - 03/31/09 Hall-Conway-Jack son, Inc. - Account Manager for Personal Lines Insurance. Managing renewals, rounding out accounts, helping clients with changes to their policies and billing issues.05/17/04 - 07/06/07 Caledonian Insurance Group, Inc. - Account Manager for Commercial Lines and Pers ...
95 hits
3.
S Hermosisima Location: Washington, DC 20017 ... ltant to All Star DC Tours, a professional, private and exclusive Metro DC Touring and Transport Services2007-200 9 DC Licensed Tour Guide and ConductorOld Town Trolley Tours of Washington,D.C.2 003-2006 Marketing Relations & Sales ExecutiveMetro Realty, IncorporatedColl ege Park, Maryland and Washington DC1997-2002 Head, Customer Services/Direct Marketing DepartmentAyala Health Care, Inc.Makati City , Philippines1994- 1996 Contractor to Banks: Telemarketing /Call Center ServicesGreat Western Bank and Bank of AmericaChatswort h, CA. 1989-1994 Territorial Sales Officer, Multi-Cultural Linkage to Asian Groups ,AT&T, Los Angeles, CA1984-1988 Consultant, Special Projects in Computer Trai ...
93 hits
4.
A Lopez Location: Washington, DC 20002 ... unity Education Current California Fire & Casualty Producer License 0E31502 CISR Designation in process – 2 classes of 5 taken American Institute for CPCU INS 021 – Property and Liability Insurance Principles. Insurance Skills Center Inc, Business Auto Policy Course Contracts Agreements, Certificates & Additional Insured Marketing In Accord Cabrillo College Business Administration courses Department of Real Estate Mortgage Loan Officer Diploma Skills MS Office, AMS Sagitta; Microsoft Word, Excel; Strong customer service skills Experience Wells Fargo Insurance Services 2002 to Present Customer Service -Commercial Account Coordinator Sacramento, CA Assist the Account Manager with placin ...
91 hits
5.
P Humphries Location: Washington, DC 20001 ... ustomer service skills. Experience: Proficient in researching, adjusting and processing fee schedules for determinationof allowable benefits.Provide customers with benefit informationMaint ain accounts payable, receivable, attendance records, and proposal preparation.Able to deliver and communicate with customers respectfully and professionally to de-liver product of services.Knowled geable of the Health Insurance Portability and Accountability Act of 1996(HIPPA) Privacy Rule. Accomplishments: Maintained production goal throughout tenure with various companies.Retrie ved $1.5 million from past due accounts Selected numerous times to help determine Claims Departm ...
89 hits
6.
L Mcdonald Location: Vancouver, DC 98682 ... che5254@yaho o.com Objective Supervision or Management Position. Professional Achievements Warehouse Management § Interview & hired all direct reports. § Reviews of all direct reports. § Organized all shipping & receiving functions. § Managed maintenance on company vehicles. § Quarterly financial reports. § 20+ years experience in warehouse management. § 20+ years experience in customer service. § Successfully reduced errors per thousand orders shipped to below the industry standards; & maintained these standards. § Production Scheduler for a major glass manufacturer. Technical § Operated computer software programs: MS excel, MS word, MS outlook and var ...
87 hits
7.
C Lightfoot Location: Shoreline, DC 98133 ... Thought: Problem-solving, regulating workflow, information analysis. Ø Sociability: Marketing, contract negotiation, customer service. Ø Leadership: Management of people, product and data. Experience Internal Sales Specialist October 2007 - April 2009 Principal Financial Group, 520 Pike St. #1501, Seattle, WA Ø Designed and marketed employee benefit solutions for the brokerage marketplace. Loaded censuses, built and priced proposals, delivered to brokers by e-mail or in person. Ø Met broker expectations regarding plan designs, reached high level of customer service. Ø Supported success of three Sales Representatives. Assisted with sold case proces ...
85 hits
8.
S Burnett Location: Tacoma, DC 98422 ... CA Print Out Resumes Check Guard Card Clearence Call on results Setting up interviews Process Orientating applicants Maintained applicant flow. Contuine to met and exceeded both applicant flow and hiring targets. Universal protection Services March 2001 - January 2008 Concierge/Gate Control Santa Ana, CA Marquee Park Place/Concierge Coda Da Casa/Gate Control Irvine Cove/Gate Control MaxPro Leasing LLC March 2006 - August 2007 Nationa ...
83 hits
9.
J Doe Location: Summerville, DC 20001 ... lity to formulate and implement successful sales and business-develop ment programs. Demonstrated capacity to bring an uncompromising approach to client satisfaction, improving operational processes and attaining major company sales goals and performance targets. Exceptional communicator with a talent for developing lasting and mutually beneficial relationships with clients and business partners at all levels. CORE COMPETENCIES * Business Expansion Plans * Sales Growth / Generation * Major Account Management * Client Relations * Marketing Initiatives * Campaign Development * Goal Attainment * Team Leadership * Mentoring & Coaching * Event Planning * Promotions * Operational ...
81 hits
10.
K Perry Location: Washington, DC 20011 ... stry SUMMARY OF QUALIFICATIONS 4/2001-8/2005 Allstate Insurance Company, Charlotte, NC Customer Report Administrator Put together a time saver manual to aid in decreasing time spent on the phone per call, which in turn would increase a higher claim count. Wrote new verbiages to be used and gave pointers on how to control the phone call. Participated in pilot program to determine whether it is more time efficient to transfer customers versus giving them phone number to call on their own. Results still pending. Selected to take claims for Deerbrook Insurance (a subsidiary of Allstate Insurance Company) customers and claimants along with Allstate customers and claimants. Assist new hires ...
Saved Resumes
