Customer Service Rep Jobs in Delaware

Job Title: Insurance Representative (2010009) Company: HBCS Location: New Castle, DE Description: 2010009 Job Description Go further with your talent! We recognize people as our most valuable asset. The challenges are here, and so are the rewards. We provide the support, the training, and the opportunities for you to make an impact. We are as committed to our staff as we are to our clients. Our success story is due to the quality of our people and our commitment to exceptional customer service. HBCS is a leader in healthcare receivables management providing electronic billing, insurance follow-up, self pay recovery and bad debt services to not for profit hospitals throughout the U.S. With over 500 employees in operating locations in Delaware, Massachusetts, and Maryland, our skilled and dedicated team delivers quality, value-added services utilizing advanced technology and specialized expertise. INSURANCE REPRESENTATIVE As an Insurance Representative, you will utilize your knowledge of the claims process by analyzing and applying payer contract terms and conditions to ensure that all elements of the account are accurate. Must have working knowledge of insurance follow up process and be proficient in comprehending and applying payer contract conditions and reimbursement methodology. Identify and report trends in carrier payments and denials. Follow up with payers and other third parties for ensuring timely claims submission and resolution of accounts including secondary billing, appeals process, and patient liability. Qualifications:  To qualify for this position you must possess: Excellent verbal and written communications skills with an emphasis on customer service. Proficient computer and keyboard skills and ability to update multiple systems while interacting with third parties. Basic knowledge of healthcare claims processing including ICD-9, CPT, and HCPC codes, as well as UB-04 and 1500 claims forms. Ability to analyze and resolve problems, and identify payer reimbursement discrepancies. 1 to 2 years of experience with patient accounts receivable and/or insurance claims processing. High school diploma or equivalent. Availability to work an 8:00am to 5:00 shift. Competitive compensation Comprehensive medical and dental benefits Monthly performance incentives Tuition reimbursement Retirement savings plan Job Location New Castle, DE, US. Position Type Full-Time/Regular

Job Title: Customer Service Representative - Insurance Company: CareersUSA Location: Wilmington, DE Description: CareersUSA, a leader in the staffing industry with over 29 years of experience, has another job opportunity for you:   Our client in the insurance industry is seeking a Customer Service Representatitve in Wilmington, DE.    This is a temp-to-hire position.   Job Description: Will be providing exceptional customer service and assisting customers with any insurance needs they may have. Duties include but are not limited to: Answering phones Processing payments Processing claim information   Job Requirements: Must have Property and Casualty Experience! Licensed preferred, but not necessary. Must have a can-do attitude and professional demeanor. Computer proficiency is required.   Contact Information: CareersUSA - Newark E-mail: Register to View

Job Title: Insurance Representative (2010008) Company: HBCS Location: New Castle, DE Description: 2010008 Job Description Go further with your talent! We recognize people as our most valuable asset. The challenges are here, and so are the rewards. We provide the support, the training, and the opportunities for you to make an impact. We are as committed to our staff as we are to our clients. Our success story is due to the quality of our people and our commitment to exceptional customer service. HBCS is a leader in healthcare receivables management providing electronic billing, insurance follow-up, self pay recovery and bad debt services to not for profit hospitals throughout the U.S. With over 500 employees in operating locations in Delaware, Massachusetts, and Maryland, our skilled and dedicated team delivers quality, value-added services utilizing advanced technology and specialized expertise. INSURANCE REPRESENTATIVE As an Insurance Representative, you will utilize your knowledge of the claims process by analyzing and applying payer contract terms and conditions to ensure that all elements of the account are accurate. Must have working knowledge of insurance follow up process and be proficient in comprehending and applying payer contract conditions and reimbursement methodology. Identify and report trends in carrier payments and denials. Follow up with payers and other third parties for ensuring timely claims submission and resolution of accounts including secondary billing, appeals process, and patient liability. Qualifications:  To qualify for this position you must possess: Excellent verbal and written communications skills with an emphasis on customer service. Proficient computer and keyboard skills and ability to update multiple systems while interacting with third parties. Basic knowledge of healthcare claims processing including ICD-9, CPT, and HCPC codes, as well as UB-04 and 1500 claims forms. Ability to analyze and resolve problems, and identify payer reimbursement discrepancies. 1 to 2 years of experience with patient accounts receivable and/or insurance claims processing. High school diploma or equivalent. Availability to work an 8:00am to 5:00 shift. Competitive compensation Comprehensive medical and dental benefits Monthly performance incentives Tuition reimbursement Retirement savings plan Job Location New Castle, DE, US. Position Type Full-Time/Regular