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Customer Service Rep Resumes in Connecticut

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1.
T Macalister
Location: Chaplin, CT 06235
... and analytical abilities. Able to master and integrate all aspects of business operations. Detail-oriented and accurate. Extremely observant of people, details, and effects. Adept at establishing trust, credibility, and confidence with customers and colleagues. Able to excel in challenging situations and meet critical deadlines.AREAS OF EXPERTISEMateria l Damage SpecialistWorkfl ow ManagementVehicl e Damage AppraisalCollisi on RepairCCC Pathways EstimatingADP PenPro EstimatingMitche ll Estimating SystemCustomer Client RelationsSchedul ing/Time Management Employee Supervision/Lead ershipQuick Books Shop ManagementInvest igative Research/Analysi sEXPERIENCEField Appraiser (September 2007 - Se ...

97 hits
2.
A Bazemore
Location: Middletown, CT 06457
... rs, subcontractors, and LogistiCare staff to ensure quality service.Establis hes positive and effective working relationships with customers, providersand agencies to establish superior customer service and toreduce the number of official complaints by performing the following duties.Records and investigates complaints. Initiates, corrective actions.Responds to complaints in writing. Collects and monitors driver and provider compliance information.Send s out notices when updates are due. Performs other duties as assigned. Hamilton Connections, Customer Service Representative, Meriden CT 2005 - 2007Customer Service Rep, for Tactical Marketing Wallingford, CT.Customer Service Rep, Protocol Ch ...

95 hits
3.
J Albino
Location: Bridgeport, CT 06610
... nts of the business. LICENSE State of CT Property and Casualty Insurance License COMPUTER EXPERIENCE Microsoft Office: Word, Excel, Outlook, Access, PowerPoint, QuickBooks and Internet Explorer Databases: AMS360, ACT, LeasePlus, Peachtree, Omni. SPECIAL QUALIFICATIONS ? Great interpersonal, oral and organizational skills ? Capability to work independently, to be self-directing and as part of a team. ? Proficiently handle assignments and deadlines from various staff members. ? Attained and established successful professional relationships. ? Commended for professional and friendly communication skills performed on the job. ? Competency to learn new computer programs an ...

93 hits
4.
K Strauch
Location: Enfield, CT 06082
... olving skills. Ability to multi-task, work independently or work as part of a team. Technical Skills: Extensive knowledge in Windows, Microsoft Word and Internet navigation. Experience: Repricing Analyst Enherent/Aetna, Windsor, CT. 2007-2007 Experience in a production environment Ability to maintain accuracy and production standards Knowledge of Aetna Internal Applications Claim processing experience Understanding of medical terminology Attention to detail and accuracy Client Care Coordinator CareCentrix, East Hartford, CT. 2007-2007 Participated in the Intake Process obtaining pertinent referral information related to the authorization process. Recorded/Tracked curr ...

91 hits
5.
M Procaccini
Location: Terryville, CT 06786
... g opportunity within your organization.THE HARTFORD Sales Consultant Southington, CT (2005-2008)Excel led in a fast-paced call center selling property and casualty insurance to the AARP community.Hold a current Connecticut State Property and Casualty license.Trained in auto, home and personal umbrella.Consist ently met and exceeded key performance standards in metrics, technical and core competencies. Exceeded sales targets by differentiating and adding value to our product to close the sale on the first call. Gained a strong rapport with external and internal customers. Four-time award winner of The 80/80 club - a combination of customer satisfaction and sales.Recipient ...

89 hits
6.
J Thomas
Location: Brookfield, CT 06804
... clude: Chubb, The Hartford, Ohio Casualty, Utica National, Tower, Utica First,CNA, Zurich, Preferred Mutual, Greater New York Mutual, One Beacon, Travelers, Fireman’s Fund, AIG, Metropolitan, Encompass, Progressive, Great American and various Excess & Surplus Lines markets. • Management of commercial lines staff of Producers, Account Executives and Customer Service Representatives including hiring, training, evaluating and overall supervision of day-to-day office operations. • Training and mentoring commercial lines team members to improve productivity, expertise and personal development. • Work closely with IT/operations manager to implement and monito ...

87 hits
7.
S Galian
Location: Monroe, CT 06468
... the agency. FUNCTIONAL RESPONSIBILITIES /ADMINISTRATIVE/ TECHNICAL Complete supervisory responsibility for the small business unit of United Insurance Agencies, Inc., which included monthly reporting of new business written renewal retention and lost business. While at Kaye of CT., complete supervisory responsibility for "Main Street" commercial accounts as well as administrative responsibilities for quality control for the entire office and administrative supervision ofthe Personal Lines Dept..Involved with design and implementation of office systems and procedures and the monitoring of them. Commercial Lines Account Executive with responsibility for accounts with premium le ...

85 hits
8.
L Cunningham
Location: EAST Haven, CT 06512
... ment. QUALIFICATION: Universal EPA Certification, License Mortgage Consultant and License Insurance Agent EDUCATION: PORTER AND CHESTER INSTIUTE - Stratford, CT. 10/00-9/01 HVACR Course Program. Gas Heat § System installation, including furnaces, boilers and water heaters § Gas piping § Duct and flue sizing and installation § Design and operation of warm air systems § Gas ignition systems, thermostats and controls § Efficiency testing Oil Heat § Oil burner installation § Tank and fuel line installation § Steam and hot water system design § Pump and pipe sizing § Oil controls § System troubleshooting § Efficiency testing § Tune up pro ...

83 hits
9.
J Foster
Location: Somers, CT 06071
... Experienced in Wholesale Surplus /Excess Lines Coverage Negotiation and Placement Experienced in Property, Casualty, Inland Marine, Professional Experienced Company/Agency Relationship Coordinator Commercial Lines Manager (Retail)(5+ years) Excellent Customer/Carrier Relationship Skills Excellent Organizational Skills EXPERIENCE: Colemont Insurance Brokers JUNE 2001-PRESENT Title: Casualty Broker Promoted in November of 2006 to position of Broker, which added responsibilities of sales. Those responsibilities include solicitating, and solidifying new client relationships in the New England area. 50% Travel required. Total autonomy with travel, and office decisions. Complet ...

81 hits
10.
E Hardy
Location: Middletown, CT 06457
... ng new business policies. Brown Thayer Shedd, Inc. - 980 Post Rd, Darien, CT 068209/1998 - 10/2002Insurance Customer Service - Handled all aspects of personal and commercial clients. Heavy phone contact with clients and companies. Gowrie, Barden, & B rett, Inc. - 36 Westbrook Pl, Westbrook, CT 064988/1997 - 9/1998Insurance Customer Service - Serviced clients over phone for their insurance needs. Heavy computer and phone work. Duble & O 'Hearn Inc. - 54 Trumbull St, New Haven, CT 065109/1989 - 8/1997Insurance Customer Service - Handled all aspects of personal lines insurance for clients. Heavy phone and computer work involving companies and clients.Kinnare Insuranc ...

79 hits
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