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Customer Service Manager Resumes in Texas

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1.
J Mullenix
Location: Mckinney, TX 75070
... urance Services (CIS), McKinney, Texas National Account Manager for one of the nations oldest & leading mobile electronic replacement, wheel & tire replacement and restoration companies dedicated to working with insurance companies. Focused on initiating and maintaining accounts both nationally and geographically with large, mid-size and small insurance companies. Accounts responsible for include several ‘Top 10’ Property & Casualty insurance companies in the United States. Create and develop on-going business relationships with customers. Primary point-of-contact for insurance company representatives Generate sales opportunities by identifying appropriate business leads ...

97 hits
2.
L Tolliver
Location: Spring, TX 77379
... that can utilize my knowledge in the Insurance Industry as a Commercial CSR/Underwriter as well as my ability and willingness to learn and grow with the company. Professional Experience Commercial, CSR 12/2007 - Present CBA Insurance Services, LLC, Kingwood, Texas Marketing New and Renewal business with excess and standard carriers Processing Endorsement request Issuing Certificates Customer service (Internal and External) Commercial Accounts Manager 7/2007 - 12/2007 Randy Juneau Agency, The Woodlands, Texas Quoting New and renewal business Remarketing accounts Taking payments over the phone Issuing Certificates of Insurance Commerci ...

95 hits
3.
R Hardy
Location: Carrollton, TX 75007
... Exercises initiative and independent judgment to solve problems of various scope and complexity for a variety of personal lines products, plans, and programs. Demonstrates sound leadership and is highly respected by peers and management team. PROFESSIONAL EXPERIENCE 2002-Pres.Libert y Mutual Group, Flower Mound, TX Sales Representative Effectively orchestrates marketing plan to increase profitable book of new business. Establishing new affinity marketing clients; develop and maintain on-going client relations using consultative selling techniques, by promoting on-site community events, Counsels and advises prospects and policyholders. Service Specialist A key member of the Service D ...

93 hits
4.
C Stryjak
Location: Manor, TX 78653
... er utilizes my experience, education and training Employment History LEGACY TEXAS INSURANCE SERVICES – Austin, Texas February 2008 – October 2008 Account Manager – Commercial Lines Homebuilder •Manage a book of homebuilder business that generate more than $1,500 in agency commission •Manage renewal of accounts •Process Claims •Extensive use of TAM system to manage commercial accounts •Write New Commercial Lines Builder Risk Business Al BOURDEAU INSURANCE AGENCY – Flint, Michigan July 2001 – April 2007 Agent Technician January 2006 – April 2007 •Comprehensive use of ACS2000 rating system to produce accurate and competitive quotes requested by Personal Line ...

91 hits
5.
L Mason
Location: Dallas, TX 75237
... mpany. Education: 2/2009-presentUn iversity of PhoenixPhoenix, AZ MAED/ Master’s in Elementary Education 8/2000-5/2004 Jarvis Christian College Hawkins, TX Bachelor Of Science Sociology/Psycho logy Work Experience: 06/06- present Neiman Marcus Direct Irving, TX Customer Service Representative/C ollection * Assist customer in placing order for wanted items, via telephone, online live chats or emails. * Resolved escalated issues for customers. * Contact customer to get collection resolved. 11/05-04/06 Neiman Marcus Direct Irving, TX Return Agent * Process returns for unwanted merchandise by customers. * Issue proper credit to customer account for the returns. 07/05-11/05 AppleOne Empolyment ...

89 hits
6.
J Katz
Location: Dallas, TX 75248
... compliments knowledge and expertise in: · Team Building/Staff Training · Purchasing/Inven tory Management · Quality Assurance/Contro l · Facilities/Safet y Management · Customer Service/Guest Relations · Policies and Procedures · Continuous Performance Improvement · Aloha Systems (Trained and Implemented) EXPERIENCE 2007-2009 On The Border Garland, TX Kitchen Manager/Assistan t General Manager n Promoted guest satisfaction for repeat business n Coach/reschedule d servers to maximum levels of performance n Monitored entire restaurant for consistent sanitation, food quality, food presentation and customer satisfacti ...

87 hits
7.
P Hardy
Location: Port Neches, TX 77651
... STAFF CLAIM SERVICE ADJUSTER - Texas Property Market Claim OfficeAddressed policy holder's claim questions and concerns regarding their Homeowners, Mobile Home, Landlord, Contents, and Liability policies. Solicited information to determine extent of coverage and also completed technical estimate of repairs on the covered items. Assisted the policyholders through the claim process with emphasis on resolution resulting in denial or payment of their claim. Identified and initiated subrogation recovery and salvage handling. Completed follow up contacts with the customers to ensure their claim experience satisfaction level. 2006 - March 2007, Allstate Insurance CompanyQUALITY EVALUATOR - Tex ...

85 hits
8.
T Johnson
Location: Quinlan, TX 75474
... shments in user centered system design, development and implementation, problem identification and resolution, Gap analysis, requirement gathering, specification research, extensive understanding of P&C policy operations and underwriting, analysis and technical specification writing for issue correction, quality assurance testing, training, strategic planning and customer service. Demonstrated abilities as liaison between business analysts, customer users and IT personnel, project management, training development and coordination, enterprise wide software implementation, problem solving, communication, relationship building and application development. Results-oriented , hands-on team le ...

83 hits
9.
R Kuba
Location: Addison, TX 75001
... nizations goals and objectives. Prior Duties Frontline Leadership InstructorCPR & First Aid InstructorInfect ion Control InstructorDrug Testing InstructorDefens ive Driving InstructorPMAB InstructorADA/EE O/Sexual Harassment InstructorWorkfo rce Diversity InstructorComput er Training InstructorCompla int/Mediator InvestigatorSupe rvised & Trained Benefits-Personn elPayroll CoordinatorInsur ance CoordinatorWorke r's Compensation CoordinatorTimek eeping ClerkSupervised & Trained Switchboard OperatorQ & A Report Designer/Present erPolicy Development/Inte rpretationRecrui tment/Hiring/Fir ingEmployee RelationsConsult ation services for supervisors/mana gers/Department HeadsReview ...

81 hits
10.
S Elliott
Location: Houston, TX 77339
... nefit analysis for key industry stakeholders such as Green Tree Administrators, Acordia (Anthem), Claims Services Resources Group, Insurance Overload Staffing, Meritain Health, and United Health Group. • Uniquely qualified in organizational/s ystems auditing and Re-engineering: successfully integrated complex computer technologies and systems solutions that streamlined and improved internal control procedures and increased productivity • Led the team that inherited a 2,000 employee Life Group in stride - without increasing the size of the support staff and is on pace to deliver approx. $500,000 in additional annual revenues• Spearheaded a systems conversion project that delivered e ...

79 hits
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