L Myers Location: Canton, OH 44707 ... nal integrity, accountability and a bias foraction. The ability to manage, prioritize and lead projects. Experience: Nationwide Mutual Insurance Company Canton, Ohio Claims Training Leader September, 2007 to December, 2009• Responsible for training new and existing agents, claims associates, on new andexisting policies and procedures.• Integral role making recommendations to assist the director and leadership team onquarterly and annual technical changes and results. • Responsible for leading focus groups and performance reviews on various topics.• Responsible for handling any special projects required by the leadership Team. Casualty Claims Manager Sept, 2005 to Sept, 2007• Responsible fo ...
97 hits
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G Burwell Location: Euclid, OH 44123 ... rovements to the service levels and turnaround of underperforming operations. Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensure the execution of all safety, security, quality and exceed recommended expectations. Areas of Expertise Customer Service Management Complaint Handling & Resolution Call Center Operations Management Customer Satisfaction Enhancement Front-End Supervision Sales & Margin Improvement Teambuilding & Training Cost-Reduction Strategies Overall Performance improvement Professional Experience Time Warner Cable - C ...
95 hits
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D Hampton Location: Newark, OH 43055 ... nison University, Granville, Ohio) -MBA Studies, Toledo University -AIC (Associate In Claims) certificate - IIA -CLU studies (5 courses completed to date) WORK HISTORY - Athletes In Action, 1986-1989 (Buffalo, NY) (trainer and speaker) -State Farm Insurance, 1989-present (Ohio and Texas) BUSINESS EXPERIENCE -Personal Injury/Property Damage insurance work (1989-present)-S elected/trained to speak on insurance topics for inner-company as well as community forums in Northern Ohio (1993-1999) -Liaison for company to body shops regarding used & non OEM (after market parts issues)-Recipien t of "President's Quality Medallion Award" for customer service (Awarded once per year for state of Ohio ...
93 hits
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V Boron Location: Akron, OH 44333 ... NTATIVE/M ANAGER, ACCOUNT EXECUTIVE IN AN ORGANIZATION WITH OPPORTUNITY FOR INCREASED RESPONSIBILITY AND CHALLENGE, ESPECIALLY WITH HIGH END PERSONAL LINES ACCOUNTS. WORK HISTORY VICE PRESIDENT, SPECIAL ACCOUNTS DIVISION, THE BRUNSWICK COMPANIES 2000 - PresentResponsib ilities include the handling of executive personal lines accounts and new business development. I am especially proud to be the primary liaison for a high net worth family by working on a day-to-day basis with the Director of Risk and Fine Art, the insuring company's underwriting, risk management and claim personnel. I have been instrumental in implementing procedures and constructing specific endorsement wording to meet t ...
91 hits
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R Jordan Location: Cleveland, OH 44105 ... n customer service with 4 years as a top notch sales person. Exceptional communication, analytical and organizational skills. Independent self-starter,sel f-learner that is able to take directions and meet special deadlines and challenges. Dynamic problem solving techniques with success in handling mulitple responsibilities in a timely manner within a high-pressured environment. Proficient in Microsoft Word, Excel and Windows. Knowledgeable and skilled in the following areas: Banking Service Life Insurance Legal Documents Loans and Credit Lines Contract Negotiations Networking and Cross Selling Securing New Business EMPLOYMENT AT&T, Brecksville OH 2003-Present Sales Service Re ...
89 hits
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S Gleason Location: Lyndhurst, OH 44124 ... dership capabilities. Organized, highly motivated, and detail-directed problem solver. Proven ability to work in unison with staff, and all levels of management. Education Hondros College, Mentor, OH American Intercontinental University Penn-Ohio College , Youngstown, OH Relevant Experience & Accomplishments Program Coordination Successfully negotiated government agency contracts. Secured funding to establish after school programs in the community. Created monthly newsletters, and reward programs to boost morale and increase levels of service. Intervened in situations that may, if treated otherwise have ended in legal action against the com ...
87 hits
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L Stine Location: Columbus, OH 43221 ... ealth lines*Highly developed experience within the insurance industry ranging from account specialist to claims intake, underwriting and processing.*Prof icient in agency managements systems of Sagitta, Applied, ImageRight and various company website systems such as Progressive, Auto Owners, Citizens, Secura, Foremost, Allied, and many others.Working with others in a Team Environment dedicated to providing superior customer service and satisfaction, setting and attainment of goals while exemplifying professionalism are all areas in which I excel.I was employed the last 14 1/2 years with Hub International Midwest, Inc. in the SW Michigan region where I gained a wide range of expertise in a ...
85 hits
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R Music Location: Winchester, OH 45697 ... ears of experience working inside Highland County. Responding to and reporting on incidents including but not limited to traffic accidents, complaints, medical, domestic, ECT1996 to Current Highland South AviationPart-Tim e Aviation Repair and Maintenance15 years working part time as Aircraft maintenance Technician.The work included major and minor repair on airframe & engine overhauls using general, plus specialized tools. Computing weight & balance of aircraft, visual inspection in numerous stage levels of NDT (non-destructive testing) includes visually magnify tools, penetrant inspection and magnetic particle per mil specs (military inspection)02/20 06 to March ...
83 hits
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A Watson Location: Columbus, OH 43235 ... - Line Insurance Adjuster/ Risk ManagementSeason ed, results-producin g management professional, with experience steering and directing all aspects of the operations, administration, sales/marketing and project management. Success orchestrating multiple projects with competing priorities involving program development, safety initiatives, and quality control. Proficient in delivering comprehensive analysis and reports to facilitate site-wide improvements and continuity. Intuitive leader inspiring high productivity levels; Repeated success training, coaching and motivating staff. Established, built and maintained productive relationships with external agencies. Strong Interpersonal and Commun ...
81 hits
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C Heller Location: Massillon, OH 44646 ... th people as well as being able to adapt to change so I can performmy job at the highest level. I am a highly motivated individual who is hard working, diligent and eager to take on anychallenge that I am presented with. I am a very determined person who has what it takes tosucceed and keep my employer competitive in the marketplace. WORK HISTORY 2/15/99 - Present Pl Underwriting Analyst, Nationwide Insurance Company - Canton, OhioPl Underwriting Department; Portfolio Manage and Underwrite for over 60 InsuranceAgencie s in Ohio, Pennsylvania and West Virginia. Process existing business and newbusiness policies; answer phone calls from agents, and office staff regarding inquiriesabout elig ...
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