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Customer Service Manager Resumes in Iowa

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1.
B Murray
Location: Garnavillo, IA 52049
... ll require thebest of my skills, abilities, and knowledge to enable me to grow along with the company. W O R K H I S T O R Y INDEPENDENT INSURANCE AGENT - 3/2004 - PresentAgent contracted and licensed to sell and maintain policies for AFLAC;Supplement al policies including accident, disability, dental, vision, and long term care;duties included customer service, office and clerical duties, travel to customerlocation s, filing customer claims, and maintaining current certification requirements forinsurance fields. SUT HILL PRAIRIE DU CHIEN INC.- 2/20/07-4/13/07 F&I Manager, Develop ...

97 hits
2.
A Boore
Location: Davenport, IA 52803
... within the State of Iowa, Illinois and Wisconsin. Managed hospital admission, verified insurance and claim payments for commercial employees.Provid ed options for supplemental coverage and referring members with Medicare issues. Experienced in speaking to providers, handling issues related to eligibility, billing and speaking with third party providers regarding their responsibilities and obligations.Work ed effectively with clients and employees on an individual basis, including supervision, management, scheduling and staffing, of 10-35 employees and 25 clients. Provided new employee orientation, trained and assed clients and employees needs and issues. Wrote recurring and new vacan ...

95 hits
3.
V Biancalana
Location: Des Moines, IA 50311
... d clerical support, customer service, call center design, customer interface, education, budgeting and system implementation. Marsh Affinity Group Services; Underwriting Supervisor; April 05 to present Supervise professional liability and specialty programs for various associations. Manage all aspects of policy administration including in-depth underwriting of applications, issuance and declination of coverage, early underwriting review of problem files, mid-term change requests, and premium collection. Develop and implement policies and procedures consistent with long range goals; oversee the design and implementation of work flow; manage change in the division; develop, coach, manage, r ...

93 hits
4.
B Thurston
Location: Des Moines, IA 50312
... ortunity for advancement. Current Position: District Sales Manager, Iowa Mutual Insurance June 2008- PresentResponsib le for Agency Sales Management in the Chicago Metropolitan area for Iowa Mutual, a Regional Insurer writing Commercial and Personal Lines products for Independent Insurance Agencies. Achievements:Suc cessful in prospecting and appointing 3 new Agencies in the Chicago area in 2009Having Underwriting Authority, I was responsible for new business growth of 20% in my territory. Coordinated a $500,000 Personal lines book roll, the largest in IL in 2009Perform Field Underwriting duties and Agency Management duties assuring excellent service and rapid turnaround for new business q ...

91 hits
5.
G Schnack
Location: Council Bluffs, IA 51503
... nce, knowledge, and education to take that company to the top. I look forward to the opportunity to contribute to the growth and success of a company by applying the following energetic skills which I have learned: Leadership: Strong Retail Management Experience Communication: Instant rapport with clients Organization: Set goals, evaluate progress on a daily, weekly, yearly and 5 year plan Negotiation: Belief in a win-win atmosphere Customer Service: Expert in this area Professional Experience: Ambassador Host Ameristar Casinos Council Bluffs, Iowa January 2006 to present Since day one, I have been building relationships with players in the gaming industry. Positive Attitude Always o ...

89 hits
6.
M Schilling
Location: Durango, IA 52039
... mercial, personal, health, and life insurance. I have received my CISR designation. Completed college with an AAS degree in Business Specialist. I have nine years experience in two financial institutions; one in which I was Lead Teller. I have also acquired excellent customer service skills and versatility to handle any situation. EDUCATION High School Diploma 2001- 2003 Business Specialist, NICC EMPLOYMENT 2003- Current Friedman Group Commercial Claims Manager 2002-2002 Benefits Specialist, Cigna Processing rollovers and terminations of 401k plans. 1996-2002 Lead Teller, Liberty Bank Balancing the bank vault, accounts, and ATM. Audits, balancing tellers; opening and closing t ...

87 hits
7.
E Kramer
Location: Des Moines, IA 50310
... SUMMARY Proficient in Microsoft Office Suite including Excel, Outlook, Access, Word, and PowerPointExperi enced with Lotus SpreadsheetPhone , written, and face-to-face customer service deliveryNegotiat ion skillsEMPLOYMENT HISTORYApril 2008-PresentMate rial Damage Representative, Nationwide Insurance - Des Moines, IAHandling total loss claims for Policy holders and for tortfeasors that were involved in motor vehicle accidents. Providing proper and detailed documentation on claims so I can maintain favorable working conditions with field representatives and for customer service, and insure proper and timely resolution of claims. Negotiations with policy holders and tortfeasors to come to a ...

85 hits
8.
K Robinson
Location: Grimes, IA 50111
... Offering 27 years of related experience in positions of increasing responsibility. * Experience with an industry leader includes responsibility for territory and sales management; new business development; risk assessment and control; underwriting and pricing; staff supervision and team leadership. * Background includes working in an environment where total compensation is tied to productivity and skills in relationship selling and the development of partnerships with clients are valued. * Excellent organizational skills; a level-headed professional who is able to manage multiple priorities and maintain focus in high stress situations. * Effectiv ...

83 hits
9.
T Pelchat
Location: Sioux City, IA 51108
... pelchattroy@yaho o.com OBJECTIVE: I would like to better myself as well as find a great career.EXPERIENC E:September 2007 Agri-Tech Enterprises Inc Le Mars, IA to Sales Manager Present Sales in the agricultural field. Hog Buildings complete turn key from concrete to the equipment. Work the sales counter. Also scheduled and did service calls. Worked with the owner of the company day in and day out. Checked in trucks. Daily operations from open to close.September 2003 Lowes Home Improvement ...

81 hits
10.
S Schultz
Location: Cedar Falls, IA 50613
... nuity of acquired skills and knowledge. Experience 2001-2007 Petersen-Hill insurance Cedar Falls, Iowa Personal Lines Manager Marketing of new and existing accounts, direct communication with clients, underwriters, marketing representatives, adjusters, insurers, mortgagors, lien holders, etc. Coordinated duties with other personal lines customer service representatives; ordered office supplies and equipment; prepared applications and other documents as needed. Implemented and executed Marketing Plan for agency, and assisted with website. Also responsible for cross-selling, advertising, and marketing to new clients. Left to care for terminally ill spouse at home, per his wishes. ...

79 hits
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