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Customer Service Manager Resumes in Arizona

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1.
K Gruenberg
Location: Glendale, AZ 85308
... areas. Polished analyst, negotiator, investigator and examiner, communicating effectively with all stakeholders to resolve complex issues.Recognize d as technical and experiential resource; evaluate and resolve multijurisdictio nal claims; proven coverage, exposure, and reserve analysis expertise. Capable teacher and mentor, training and coaching new and less-experienced colleagues. Claims-related CompetenciesCove rage / Exposure AnalysisReserve RecommendationsN egotiations / Structured SettlementsLegal Retention & Oversight Mediation & ArbitrationLitig ation Expense ControlRegulator y / Reporting ComplianceTraini ng, Coaching & Team Building CAREER EXPERIENCESCOTTS DALE INSUR ...

97 hits
2.
R Bravo
Location: Phoenix, AZ 85037
... ager of 10 employees. I’ve learned how to work with people, follow supervisors requests, search county records for information on customers, search tax assessors office, read surveys, work with customers, escrow officers, realtors, attorneys and underwriters. Responsible for making management and underwriting decisions on a daily basis, how to do payroll, timecards, banking, wires, ordering supplies, vacations and scheduling of employees. Education High School| DIPLOMA AWEE MARICOPA SKILL CENTER Experience June 2002 – May 2008 | MANAGER Security Title Agency, Inc. | 13540 West Camino del Sol Suite 17 Sun City West, AZ Manager of 10 employees including making underwriting decisions on a dail ...

95 hits
3.
M Cook
Location: Gilbert, AZ 85233
... Customer Care Representative Responded to phone calls/e-mails/fa xes from homeowners and builder warranty reps requesting warrantee landscaping work to be done. Responded to requests for quotes on billable jobs from builder representatives and superintendents. Scheduled technicians to perform work requested. Coordinated crews to perform larger jobs as necessary. Created the billing invoices for billable jobs. Responsible for collecting purchase orders necessary for payment on work done. Participated in educating home builder representatives about our irrigation system and policies so they could inform the homeowners more accurately. Worked closely with the Production depart ...

93 hits
4.
S Schwager
Location: Anthem, AZ 85086
... am. I'm confident that I have the experience, training, ability and motivation it takes to produce compelling financial gains. I’m a forward-looking, goal oriented, sales professional with an outstanding background in leadership, sales & customer service. I have a solid knowledge of the insurance industry. I consistently assume responsibility to complete projects and goals within time a budget constraints, both independently and on teams. CAREER ACCOMPLISHMENTS Brooke Insurance Agency · Licensed P&C, Commercial and Life and Health Insurance Agent and office manager. · Motivated and managed office staff. · Planned & implemented a start up insurance agency offices ...

91 hits
5.
S Miller
Location: Tempe, AZ 85283
... r Manager* In charge of 5 Centers.* Payroll, scheduling, Interviewing, Hiring, Training and terminating of employees.**In charge of all Loan and store cash operations and Auditing.* Great Secret Shop scores.* Adhering to all state and federal guidelines.* Following all CFSA collection guidelines. 01/2007-10/2007 Fry's (Kroger co.) Phoenix, AZSalaried Manager* In charge of 130+ employees.* Payroll, scheduling, Interviewing, Hiring, Training and terminating of employees.**In charge of all store cash operations.* Great Secret Shop scores.* Adhering to all Wic, Western Union, state and federal guidelines.* Merchandising and presentation. 12/2002-12/2006 Global Fulfillment Services P ...

89 hits
6.
E Hill
Location: Phoenix, AZ 85085
... SUMMARYAn accomplished and creative manager with over 22 years experience including 15 years in leadership roles.Possess a passion for excellence and detail that result in desirable business outcomes and bottom line profitmargins. Background encompasses 12 years in the insurance industry and 10 years in the automotiveenviro nment. Excellent verbal and written communication, interpersonal, influential, presentation, andorganizationa l skills. Key strengths in: Project Management Strategic Planning Performance Consulting Business Analysis Tactical Management Cost Benefit Analysis Process Improvement ...

87 hits
7.
D Cahill
Location: Scottsdale, AZ 85259
... s, trust and leadership. Strengths include flexibility to change, energetic positive outlook, self motivated to learning new things, problem solver, excellent listening and communication skills, and ability to plan and implement. AREAS OF EXPERTISEUnderwr iting Operations Project Management Building Employee Morale Call Center Operations Yearly Budget formulation AZ Insurance license Prop/Casualty & Life /Health Strategic Planning Staff Management and Development Avaya Call Management System PROFESSIONAL EXPERIENCEFARMER S INSURANCE GROUP, Phoenix, Arizona 1980 -2009Commercial Customer Service Call Center Manager 2006-2009Develop ed a strategy of training agency staff on how to ...

85 hits
8.
F Ruiz
Location: Yuma, AZ 85364
... effective decisions and provide solutions to individual and organizational problems as well as strong written and oral communication skills, both in English & Spanish, in addition to a wide range of experience working with a diverse multi-cultural population.Summa ry of QualificationsEx perience SupervisorOutsta nding Problem SolverExcellent Customer ServiceSales & Marketing Excellent Trainer/TeacherC reative & Innovative Curriculum DevelopExperienc e Team Builder Extensive Insurance ExperienceAccoun ting & FinanceReports ManagementCase Management EducationMaster Degree, Education, Northern Arizona University, Yuma, AZ (Exp. Graduation 12/2009)Bachelor of Business Administr ...

83 hits
9.
C Hood
Location: Mesa, AZ 85210
... e at 402-675-4445 during business hours or you can leave me a message at 402-379-1624. SUMMARY Customer service professional with 7+ years experience serving customer and client needs in insurance and retail businesses. LICENSES Arizona Department of Insurance Property & Casualty Producer License Nebraska Dept of Insurance Non-Resident Property & Casualty Producer License COMPUTER SKILLS Microsoft Word, Excel, Access, Outlook Certified in Word 2003 Word Perfect Typing: 50-60 wpm PERSONAL ATTRIBUTES Work well with co-workers and customers Quick study and learner Self-starter - able to work with little or no supervision WORK EXPERIENCE Customer Service ...

81 hits
10.
D Snow
Location: Scottsdale, AZ 85262
... environments. California Bar Member Cost Reduction Analysis Strategic Team Leader Legal Compliance Vendor & Project Management Effective Communicator PROFESSIONAL EXPERIENCEMattel , Inc., El Segundo, CAABSENCE MANAGEMENT PROGRAM MANAGER 2008 - currentManage strategic issues for disability, LOA, STD, LTD, FMLA, CFRA, PDL, HIPAA, life insurance and flexible spending accounts.Disabil ity Project to change vendors to evaluate current program, integrate model, plan design changes, implementation and cost savings to develop state-of-the-art program. Went live early Dec. '09. Cost savings of over $400K.Responsibl e for vendor management, process improvement of programs, request for prop ...

79 hits
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