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Customer Service Manager Resumes

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1.
M Pirecki
Location: Lewes, DE 19958
... address any concerns. Experience 2000-2009 State Farm Agency Monmouth County, NJCSR/Insurance ProducerWrote new policies generating over $15,000 plus in premiums monthly Serviced over 2900 households maintaining excellent client relationships while multilining additional products to address clients needs Used marketing and prospecting skills to generate new business Resolved client problems as liaison with departments in Regional office Trained Staff members and used my leadership skills to help manage office 1994-1999 Jackson Township Welfare Dept. Jackson, NJWelfare Director/Social Case WorkerAdminister ed State Trust Funds for grants for public assistance clients Det ...

97 hits
2.
L Berg
Location: Huntley, IL 60142
... lagher Bassett Senior Workers’ Compensation Representative 09/07 – Present Investigate and determine compensability on lost time claims in IL, IA, MN and IN. Establish and post accurate reserves. Coordinate assignments with nurse case managers, surveillance , defense, and MSA firms. Develop litigation strategy with defense counsel on litigated claims. Identify and file appropriate state forms in a timely manner. Develop and maintain strong relationships with both internal and external clients. Perform all responsibilities on claims from start to conclusion. Sales Consultant 1/2007 – 9/2007 Provided market research for sales opportunities for Medical Communications Corporation for the Mi ...

95 hits
3.
E Smith
Location: Aiken, SC 29805
... ide individual needs analysis.QUALIFI CATIONS:A persistent detail oriented sales professional with expertise encompassing:New Business DevelopmentMarke ting and Cross-SellingCus tomer AwarenessIndivid ual Needs Analysis and Problem ResolutionClient MotivationEffect ive Oral and Written CommunicationCom puter ProficiencyStron g Customer Service OrientationEffec tive Time ManagementQualit y IntentionalPubli c SpeakingACHIEVEM ENTS:Developed target market program for insurance business to set appointments. Results:Wrote 35% of agency business and ranked first of seven agents with an established 6% lossratio.Improv ed internal underwriting criteria for insurance agency. Result: Six year Senior ...

93 hits
4.
D Johnson
Location: Randallstown, MD 21133
... 14 Light Street; Suite 200 Baltimore, MD 21202 Achieve and maintain Personal and Commercial Lines underwriting goals in the Maryland and Washington, DC markets. Responsibilities include: • Management of 6,500 personal lines accounts totaling $4 million dollars in annual premium, and 105 commercial business owner policies totaling $1 million dollars in annual premium. • Interact with sales departments to attain profitability with accounts while maintaining the best possible relationships with agency and policyholders. • Manage the underwriting operation to ensure proper risk selection, pricing, and procedures in order to achieve loss ratio, production, pricing, and serv ...

91 hits
5.
C Hamlett
Location: Antioch, TN 37013
... Excels at multi-tasking in a fast-paced environment and completing projects within a given time and budget constraints. Excellent written and oral communication skills with the ability to lead others, problem-solve and work independently as well as in a team environment. Selected as a member of an internal consulting team to improve employee performance in multiple areas. Proficient in MS Word, Excel, Outlook, MS-DOS and Internet applications.PRO FESSIONAL EXPERIENCEBanker s Life and Casualty Insurance Company, Brentwood, TNBranch Office Administrator, March 2005 * Present* Prescreen and Process New Business Applications* Scan New Business Applications to Home Office Underwriting* ...

89 hits
6.
C Emery
Location: Biloxi, MS 39535
... nication skillsHighly positive attitudeEDUCATIO N:University of South AlabamaBachelor of Arts1991-1996 Major - Criminal JusticeMinor - SociologyEMPLOYM ENT HISTORY:Nationwi de Insurance1999 - PresentTitle - Associate Agent / Office ManagerJob Duties include :Inside SalesPolicy retentionCustome r serviceHome inspectionsManag e office of 6 peopleCoburn Investigative Agency1997 - 1999Title - Private InvestigatorJob Duties include :Obtaining video thru discreet meansDocument claimant activities Provide insurance companies with video and/or documention.ADDI TIONAL INFORMATION:My current position may be coming to an end due to the retiring of my boss. Otherwise, I would have no intention of leavi ...

87 hits
7.
R Cherris
Location: Pembroke Pines, FL 33026
... E-mail: cherrisfamily@ms n.com Experience: Fort Lauderdale, FL March 1998 - June 2009 Instructor/Consu ltant/Underwriti ng Specialist Faculty Instructor at Florida Atlantic University/Browa rd Community College teaching property/ casualty and life/health insurance courses. Also, set up consulting company working with insurance companies, managing general agencies (MGAs), and independent agencies. Responsible for the marketing, regulatory/compl iance issues, selling and negotiation of terms and conditions of P&C coverages for companies such as Hartford, CNA, Travelers, Old Dominion, Zurich, ICAT, and various surplus lines companies in the South Flor ...

85 hits
8.
B Kline
Location: Antioch, CA 94531
... 2002 - Present - Insurance Broker- Sales- Licensed Agent- Knowledgeable in Home Owner, Auto, Life, Disability, Renters, Mobile Homes and Motor Craft- Also servicing all personal lines Allstate Insurance Account Agent San Pablo, CA May 1979 - October 2002 -Sold and serviced accounts throughout the East Bay-Operated and managed sales staff for 7 years-Created strong customer base with a claim ratio of 85% Golden State Mutual Life Staff Manager Oakland, CA March 1973 - May 1979 -Promoted to staff manager and the supervisor of 7 agents-Serviced the East Bay with Life and Disability insurance- Awarded staff manager 4 out of 6 years nationally. Golden State Mutual Li ...

83 hits
9.
W Harris
Location: Huntington Beach, CA 92646
... ience, strong leadership andinterpersonal skills to yourorganization . Professional Profile Success-driven professional with extensive decision-making experience that is required ina demanding corporate work environment. Resourceful and creative problem-solver Possess effective mediating and negotiating skills required to resolve adversesituation s.Real life industry experience with "hands on" knowledge of vehicles both vintage andcontemporary. Professional Experience: 22 Years continuous employment with Enterprise Rent-A-Car 12/2006 - 6/2009 (lay off) Loss Control Specialist, Enterprise Rent-A-Car of Los AngelesManaged a file load for one half of the Southern California Commercial Tr ...

81 hits
10.
P Elder
Location: Long Beach, MS 39560
... in insurance and risk management will result in increased efficiency, productivity and thus, profitability to the organization by effectively reducing, managing and controlling the costs of risk and uncertainty.Acco mplishments: Qualifications: Results-driven, energetic and dependable team leader/player with more than 20 years of proven experience in commercial insurance underwriting, marketing, risk management, account management, claims, sales, customer service and public relations. Computer literate using WordPerfect, Windows 2000NT, XP Professional, Microsoft, Excel, Access, PowerPoint, Citrix, AS400, Applied, AMS, Sagit ...

79 hits
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