Claims Representative Jobs in Virginia

Job Title: CAT Field Claim Representative Trainee Chantilly Company: Travelers Location: Chantilly, VA Description: CAT Field Claim Representative Trainee Chantilly VA Job Job DescriptionJob Title:CAT Field Claim Representative Trainee Chantilly VAJob ID:792815Location: VA-ChantillyAvailable Openings:Committed. Competitive. Constructing our Future.That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.SUMMARY:This position is a trainee position that will require 24 hour deployment to storm sites. This deployment may involve working under adverse weather conditions and working with a sense of urgency to assist customers in catastrophic events.Complete formal Property Training Program for consideration of advancement to Outside Property Claim Representative Position. This will include, but not be limited to formal training held in our state-of-the-art training facility in Windsor, CT, as well as on the job training in the field.Effective handling of personal and commercial lines property claims of basic to moderate complexity.Contacting clients, determining coverage, scoping of loss and completing damage estimates via Xactimate software, negotiating and settling claims per Best Practices and within DOI regulations.Managing a file inventory in an organized manner including maintaining an effective diary system and accurately documenting claim activity in system file notes in order to effectively resolve claims.Perform administrative functions such as expense accounts, time off reporting, etc. as required Perform any other duties as required.Demonstrate proficiency in estimating, investigation, evaluation, and negotiation at the most reasonable cost. Satisfy customer needs and ensure file quality.PRIMARY DUTIES:Handle Property claims of lesser value and complexity as assigned.Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer-assisted estimates.Investigate and evaluate all relevant facts to determine coverage, damages, and liability of property damage claims.Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries, and crawl spacesLift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder; transition to and from ladder to area requiring inspection; walk on roof.Establish timely and accurate claim and expense reserves.Negotiate and convey claim settlements within authority limits.Write denial letters, Reservation of Rights, and other complex correspondence.Control damages through proper usage of cost containment tools.Meet all quality standards and expectations per Best Practices.Maintain an effective diary system and document claim file activities in accordance with established procedures.Manage file inventory to ensure timely resolution of cases.Handle files in compliance with state regulations, where applicable.Provide excellent customer service to meet the needs of the insured, agent, and all other internal and external customers.Identify and refer claims with MCU exposure to the supervisor.Recognize when to refer claims to Special Investigations Unit and/or Subro Unit.Perform administrative functions such as expense accounts, time off reporting, etc. as required. Perform any other duties as required.EDUCATION/COURSE OF STUDY:College degree or equivalent in business discipline.WORK EXPERIENCE:Previous property claim handling experience is preferred.Knowledge of construction, estimating and estimating system (Xactimate preferred)COMMUNICATION SKILLS:Must display solid verbal and written communications skills.COMPUTER SKILLS:Hardware and software skills and abilities including computers and other similar electronic devices.OTHER:General knowledge of insurance industry.Excellent organizational skills with the ability to work independently.Solid analytical skills.Excellent negotiation skills.Candidates must have excellent customer service, communication and organizational/time management skills, as well as the ability to competently handle multiple tasks simultaneously.Two or four year college degree preferable, however all candidates will be considered.Construction industry experience and/or knowledge are a plus. Claim adjusting experience in another line of business is helpful.Must possess a Valid Driver's license.Working Environment:Inside/Outside working environment, including access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces. Lift, carry, unfold, and set up ladder weighing approximately 38 lbs; climb ladder; transition to and from ladder to area requiring inspection; walk on roof or other similar physical tasks.This position requires extensive nationwide travel and the incumbent must be available for immediate deployment within 24 hours of notification. The required standard tour length of 28 consecutive workdays, plus 2 travel days is also expected to be met.Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Title: Claims Representative - Fredericksburg Company: Geico Location: Fredericksburg, VA Description: Job Duties & Responsibilities Handling claims over the telephone is one of the unique aspects of the GEICO operation.  Accidents and natural disasters are traumatic experiences and it takes a special person to empathize and assist our customers during these situations.  Our professional Claims Representatives build GEICO's reputation for great service.  They help us deliver on our promise to "be there" whenever our policyholders need us and are the first point of contact for customers involved in an accident. Through extensive training we'll teach you the fundamentals of insurance claim handling and how to take initial loss reports.  After training, your main responsibility will be to help our customers throughout the claims process and settle undisputed non-injury claims by telephone.  This means that you'll help settle claims where there are no injuries and everyone agrees to the details of the accident. You will receive fully paid training and in states that require a license we will sponsor you for your Insurance License! As a Claims Representative, you will: *     Empathize and assist customers who have been involved in an accident *     Take on average 25 - 50 calls per day in a call center environment *     Verify accident facts, determine GEICO's liability and make decisions regarding claim payments *     Provide insurance information and initiate auto repair process *     Work with policyholders, claimants, and repair shops *     Utilize our internal claims system to record, track and monitor insurance claims Candidate Qualifications *     High school diploma or equivalent *     Prior customer service experience *     Demonstrated job stability *     Effective verbal and written communication skills *     Excellent computer and multi-tasking skills *     High level of dependability *     Ability to gather information and make decisions *     Must be comfortable working in a call center environment Salary Information At GEICO, we offer a comprehensive compensation package that includes a competitive salary with annual merit reviews. Shift Information Because we are here to service our customers 24 hours a day, 7 days a week, 365 days a year, we staff many shifts and ask our associates to be flexible. Benefits We know it's important to take care of our associates.  Among GEICO's outstanding benefits are: *     Medical, dental and life insurance *     401(k) and Profit-Sharing plan *     Paid vacation, holidays and leave programs *     Voluntary long-term care *     Flexible spending accounts *     Tuition reimbursement *     On-site fitness facility and cafeteria (most locations) *     Associate clubs and sports teams *     Volunteer opportunities *     GEICO Federal Credit Union *     Auto insurance discounts *     Business casual dress Career Opportunities At GEICO, the opportunity for advancement is outstanding!  We invest in our associates through training and development to help them reach their career goals and personal aspirations.  Our associates average 2 promotions within the first 3 years.  At GEICO, *     You'll receive on-going training to help you learn your job *     We encourage your professional development through GEICO        University, our companywide training and development program *     We provide constant coaching and feedback to help you develop        your skills *     There are opportunities to advance your career and become a        lead, coach, trainer, or supervisor If you are ready for a challenging and rewarding work environment, GEICO has the career path for you. Training Prior insurance experience is not necessary; we provide comprehensive and on-going training! You'll receive on the job paid training to help you learn what you need to know to assist customers with many different types of requests.  Once on the job, associates receive frequent updates and on-going training to keep their knowledge up-to-date and develop their skills. How To Apply Please click Apply Now to complete our online application.  You will need an active e-mail address, phone number, and we request at least 5 years of employment history.  Once you begin your application you can save it if you need to come back later. About GEICO Driving your career. Insuring your future. For more than 70 years, GEICO has stood out from the rest of the insurance industry!  We are the third-largest and fastest-growing insurance company in the U.S., thanks to our low rates and great customer service.  We're an industry leader with 12 major offices and 23,000 associates across the country.  As a wholly-owned subsidiary of Berkshire Hathaway, we offer new hires career advancement opportunity in a financially stable and rewarding environment. Pre-Employment Requirements Credit and background checks, hair or urine drug testing, and physical examination are required as part of our pre-employment process. Equal Employment Opportunity GEICO is an equal opportunity employer

Job Title: Insurance Claims Specialist / Sales Associate Company: All Phases contracting, LLC Location: Virginia Beach, VA Description: Job Title: Insurance Claims Specialist / Sales AssociateDepartment: Storm damage sales department – Virginia Beach – Norfolk, Hampton roads areaReports to: Sales manager  Executive management: Managing partner  Cleveland, OhioSUMMARYResponsible for all sales activities in assigned accounts or regions. Manage quality and consistency of product and service delivery. PRIMARY RESPONSIBILITIESPresent and sell company products and services to current and potential clients. Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made. Follow up on new leads and referrals resulting from field activity. Identify sales prospects and contact these and other accounts as assigned. Prepare presentations, proposals and sales contracts. Develop and maintain sales materials and current product knowledge. Establish and maintain current client and potential client relationships. Prepare paperwork to activate and maintain contract services. Manage account services through quality checks and other follow-up. Identify and resolve client concerns. Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals. Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff. Coordinate company staff to accomplish the work required to close sales. Canvas storm ravaged areas and prospect new customers. Other duties as assigned. ADDITIONAL RESPONSIBILITIES Participate in marketing events such as seminars, trade shows, and telemarketing events. Follow-up for collection of payment. Coordinate shipping schedules and delivery of merchandise and services and materials. Provide on-the-job training to new sales members. KNOWLEDGE AND SKILL REQUIREMENTS Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent. Ability to persuade and influence others. Ability to develop and deliver presentations. Ability to create, compose, and edit written materials. Strong interpersonal and communication skills. Knowledge of advertising and sales promotion techniques. This is normally acquired through a combination of the completion of a Bachelor's Degree and three to five years of sales or marketing experience. Visibility requires maintaining a professional appearance and providing a positive company image to the public. Work requires significant local travel to current and potential clients. This requires the possession of a valid u.s. drivers license. Work requires willingness to work a flexible schedule and occasional overnight travel.

Job Title: CAT Field Claim Representative Trainee Chantilly VA Company: Travelers Companies, Inc. Location: Chantilly, VA Description: Committed.  Competitive.  Constructing our Future.  That's Travelers. We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy and a workplace in which you truly can make a difference. We are currently looking for a CAT Field Claim Representative Trainee Chantilly VA.  Please read on for more details regarding this position. JOB DESCRIPTION: SUMMARY: This position is a trainee position that will require 24 hour deployment to storm sites. This deployment may involve working under adverse weather conditions and working with a sense of urgency to assist customers in catastrophic events.  Complete formal Property Training Program for consideration of advancement to Outside Property Claim Representative Position. This will include, but not be limited to formal training held in our state-of-the-art training facility in Windsor, CT, as well as on the job training in the field.  Effective handling of personal and commercial lines property claims of basic to moderate complexity.  Contacting clients, determining coverage, scoping of loss and completing damage estimates via Xactimate software, negotiating and settling claims per Best Practices and within DOI regulations.  Managing a file inventory in an organized manner including maintaining an effective diary system and accurately documenting claim activity in system file notes in order to effectively resolve claims.  Perform administrative functions such as expense accounts, time off reporting, etc. as required  Perform any other duties as required.  Demonstrate proficiency in estimating, investigation, evaluation, and negotiation at the most reasonable cost. Satisfy customer needs and ensure file quality.  PRIMARY DUTIES:  Handle Property claims of lesser value and complexity as assigned. Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer-assisted estimates. Investigate and evaluate all relevant facts to determine coverage, damages, and liability of property damage claims. Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries, and crawl spaces Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder;  transition to and from ladder to area requiring inspection; walk on roof. Establish timely and accurate claim and expense reserves. Negotiate and convey claim settlements within authority limits. Write denial letters, Reservation of Rights, and other complex correspondence. Control damages through proper usage of cost containment tools. Meet all quality standards and expectations per Best Practices. Maintain an effective diary system and document claim file activities in accordance with established procedures. Manage file inventory to ensure timely resolution of cases. Handle files in compliance with state regulations, where applicable. Provide excellent customer service to meet the needs of the insured, agent, and all other internal and external customers. Identify and refer claims with MCU exposure to the supervisor. Recognize when to refer claims to Special Investigations Unit and/or Subro Unit. Perform administrative functions such as expense accounts, time off reporting, etc. as required. Perform any other duties as required.  EDUCATION/COURSE OF STUDY: College degree or equivalent in business discipline.  WORK EXPERIENCE: Previous property claim handling experience is preferred. Knowledge of construction, estimating and estimating system (Xactimate preferred)  COMMUNICATION SKILLS: Must display solid verbal and written communications skills.  COMPUTER SKILLS: Hardware and software skills and abilities including computers and other similar electronic devices.  OTHER: General knowledge of insurance industry. Excellent organizational skills with the ability to work independently. Solid analytical skills. Excellent negotiation skills. Candidates must have excellent customer service, communication and organizational/time management skills, as well as the ability to competently handle multiple tasks simultaneously.  Two or four year college degree preferable, however all candidates will be considered.  Construction industry experience and/or knowledge are a plus. Claim adjusting experience in another line of business is helpful.  Must possess a Valid Driver's license.  Working Environment: Inside/Outside working environment, including access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces. Lift, carry, unfold, and set up ladder weighing approximately 38 lbs; climb ladder; transition to and from ladder to area requiring inspection; walk on roof or other similar physical tasks.   This position requires extensive nationwide travel and the incumbent must be available for immediate deployment within 24 hours of notification. The required standard tour length of 28 consecutive workdays, plus 2 travel days is also expected to be met.  In addition to an exciting environment, we offer: * Competitive base salary with additional opportunities for variable pay through recognition programs and incentive awards * 401(k) with company match* Comprehensive health plans that include coverage for same sex/domestic partners* Strong work/family and employee assistance programs* Tuition reimbursement * Vacation Purchase Plan* Training/Development opportunities We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. Explore what we have to offer.  For immediate consideration for this position, please click on the "Apply Now" button at the bottom of this posting.  Travelers is an equal opportunity employer. We actively promote a drug-free workplace.  Equal Employment Opportunity Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Title: Claims Representative - General Liability Company: Selective Insurance Location: Richmond, VA Description: Because Selective's quality product line, high service standards and financial stability are a result of a positive work environment offering personal and professional growth, it is no wonder that the cornerstone of the company's success is its long-standing commitment to its employees! Our commitment to integrity, professionalism, and excellence has helped to build our business and, if you share the same commitment to these values, it can help to build your future!It pays to be Selective. Especially when it comes to a challenging career. At Selective Insurance, we specialize in developing careers for people who share our values of commitment, integrity, and extraordinary service. As one of America's leading regional property and casualty insurance companies we provide a broad range of products to an expanding market in the Mid-Atlantic, Southeast and Midwestern U.S. We have maintained our A+ rating from A.M.Best for an unprecedented 48th consecutive year!Postion overview:To investigate, negotiate and conclude by settlement or denial assigned commercial and/or personal lines general liability claims through telephone, personal contact, and/or written correspondence. These duties are performed consistent with company claim's policies and procedures, prescribed authority and standards of performance. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.Responsibilities:Receives assigned claims (which can be complex in nature), verifies coverage and determines course of action.Processes claims which include the following activities: analyze coverage, establish initial reserves, conduct claim investigation, analyze investigational data, settle non-litigated claims, process expenses and loss payments incurred, explore salvage/subrogation potential, closes claims and secures appropriate releases.Documents claims files and maintain control of work through documentation or diary system.Prepare arbitration responses when applicable.Send releases, checks, drafts, proof of loss or letters of denial and complete reporting forms for file.Ensures compliance with state negligence laws and company, state and federal regulations.Attends claims seminars and workshops.Qualifications Required:High School diploma3-5 years auto claims experienceSouth Carolina or Rhode Island adjusters license required within 3 months of hire.Preferred:College degree1-3 years general liability claims experience.Excellent customer service skillsExcellent communication, organization, negotiation, leadership and interpersonal skills.