S Selee Location: Oregon, OH 43616 ... is, presentation, negotiation, customer support and service, program development and implementation. Working knowledge of IBM computers, software applications, and Novell networks. Extensive field training experience. Excellent organization, planning, interpersonal and presentation skills. EXPERIENCE Key Bank, Toledo, Ohio(February, 2006 – July, 2007) KeyCorp based in Cleveland, Ohio, is one of the nation’s largest bank-based financial services companies with assets over $ 95 billion, employing about 20,000 people in more that 940 branches across 45 states. Branch Manager(February , 2006 – July, 2007) Responsible for sales and service leadership within the branch and market ...
97 hits
2.
E Vallery Location: Westerville , OH 43081 ... COMPE TENCIES Selective Insurance Company of America, Columbus, Ohio Litigation Specialist, 2006 Present Century Insurance Group, Westerville, Ohio Litigation Specialist, 2003 2006 Erie Insurance Company, Parkersburg, West Virginia Litigation Specialist/Super visor, 1994 2002 COMPLEX COMMERCIAL & GENERAL LIABILITY INSURANCE Handling of suits from complaint to dismissal. Commercial liability suits encompassed the following cause of actions: commercial liability, employers liability, insurance agents E & O, landlord/tenant, products liability and professional liability, declaratory judgment actions and bad faith litigation. Retention and oversight of legal co ...
95 hits
3.
L Myers Location: Canton, OH 44707 ... nal integrity, accountability and a bias foraction. The ability to manage, prioritize and lead projects. Experience: Nationwide Mutual Insurance Company Canton, Ohio Claims Training Leader September, 2007 to December, 2009 Responsible for training new and existing agents, claims associates, on new andexisting policies and procedures. Integral role making recommendations to assist the director and leadership team onquarterly and annual technical changes and results. Responsible for leading focus groups and performance reviews on various topics. Responsible for handling any special projects required by the leadership Team. Casualty Claims Manager Sept, 2005 to Sept, 2007 Responsible fo ...
93 hits
4.
W Horn Location: Milford, OH 45150 ... effective customer service to Agents and Care Shops. Strong communication skills coupled with time management skills have led to numerous accomplishments. Trusted and dependable individual with the ability to get the job done. PROFESSIONAL EXPERIENCE American Family Insurance, Columbus, Ohio 2000 -2006 Claim Representative ! Customer Repair Program Reinspector 2002/2005 ! Power Point training Agents/Staff CRP ! Reduce claim severity analyzation with Dash Board Reports ! Negotiate and settle all field total losses. ! Catastrophe Re-Inspector 2001 CGU Insurance, Columbus Ohio 1996 - 2000 Claim Repre ...
91 hits
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G Burwell Location: Euclid, OH 44123 ... rovements to the service levels and turnaround of underperforming operations. Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensure the execution of all safety, security, quality and exceed recommended expectations. Areas of Expertise Customer Service Management Complaint Handling & Resolution Call Center Operations Management Customer Satisfaction Enhancement Front-End Supervision Sales & Margin Improvement Teambuilding & Training Cost-Reduction Strategies Overall Performance improvement Professional Experience Time Warner Cable - C ...
89 hits
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D Hampton Location: Newark, OH 43055 ... nison University, Granville, Ohio) -MBA Studies, Toledo University -AIC (Associate In Claims) certificate - IIA -CLU studies (5 courses completed to date) WORK HISTORY - Athletes In Action, 1986-1989 (Buffalo, NY) (trainer and speaker) -State Farm Insurance, 1989-present (Ohio and Texas) BUSINESS EXPERIENCE -Personal Injury/Property Damage insurance work (1989-present)-S elected/trained to speak on insurance topics for inner-company as well as community forums in Northern Ohio (1993-1999) -Liaison for company to body shops regarding used & non OEM (after market parts issues)-Recipien t of "President's Quality Medallion Award" for customer service (Awarded once per year for state of Ohio ...
87 hits
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T Keel Location: Perrysbug, OH 43551 ... erience includes thorough review and proactive handling of medical documents, conducting training programs, communicating with attorneys, and compliance with timely claim payments. Strong history in reviewing and analyzing contracts/polici es, managing accounts, and educating the customer. Ability to balance needs of the customer and company values. EXPERIENCE GALLAGHER BASSETT SERVICES, Mechanicsburg, PA 2007 - present Senior Claim Representative Investigate commercial liability claims through third party administrator. All commercial and self-insured business and auto policies. General liability, construction defect, bodily injury, commercial property, commercial truck ...
85 hits
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M Zimmerman Location: Painesville, OH 44077 ... eting customer expectations, teamwork, flexibility, and ability to get the job accomplished. PROFESSIONAL EXPERIENCEFARMER S INSURANCE GROUP - Cleveland, OH 1986-2010Special Claims Representative-L iability/Bodily Injury (1997-2010)Proac tively contacted policyholders and customers to complete a thorough and timely investigation of new and old claims.Accountab le for working claims towards an optimal resolution while maintaining a diverse inventory of new and old claims.Assigned defense counsel giving direction in the handling of the action.Moved forward with negotiations with insured or claimant or their attorney once coverage and liability had been determined.Repor ted to management as ...
83 hits
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M Czerwinski Location: Walton Hills, OH 44146 ... nford Brown College Graduated: September 2009Medical Billing and Coding Diploma Middleburg Heights, OhioCuyahoga Community College Jan. 2008 - Dec. 2008 Courses Taken: Accounting 1 Parma, OhioSKILLS:10 Key 10000 KPHConducting pre-certificatio nsReferralsPrepa ring form lettersPatient education on billing procedures45 WPM ICD-9 Coding/CPT-4 CodingHCPCSHCFA 1500 or CMS 1500Word ProcessingMedica l TerminologyAnato my and PhysiologyMicros oft WordMicrosoft Office ExcelMedisoftMed ical Office AccountingHIPAA TrainingHealth Insurance PracticesWORK EXPERIENCE:All Health Chiropractic & Rehabilitation Center Aug.2009-Sept. 2009180 Hour Externship: Bedford Heights, Ohio Postin ...
81 hits
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R Welchbey Location: Cleveland , OH 44128 ... Associates degree: Marketing Expected graduation date: 05/08 Experience: Farmers Insurance, Independence, OH Insurance Agent, 06/07-Present Sell Farmers products which include auto, home, and life insurance. Solicits customers though various marketing strategies Building business from the ground up Cox Communications, Parma, OH Customer Service Rep, 01/07-01/08 Responsible for placing orders and cross-selling products in a call center environment. Effectively managed various accounts while giving above average customer service. Creatively innovated new ways to sell cable, high speed internet, and telephone s ...
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