Claims Representative Jobs in Maryland

Job Title: CAT Outside Claim Representative Trainee Hunt Valley MD Company: Travelers Location: Hunt Valley, MD Description: SUMMARY: This position is a trainee position that will require 24 hour deployment to storm sites. This deployment may involve working under adverse weather conditions and working with a sense of urgency to assist customers in catastrophic events. Complete formal Property Training Program for consideration of advancement to Outside Property Claim Representative Position. This will include, but not be limited to formal training held in our state-of-the-art training facility in Windsor, CT, as well as on the job training in the field. Effective handling of personal and commercial lines property claims of basic to moderate complexity. Contacting clients, determining coverage, scoping of loss and completing damage estimates via Xactimate software, negotiating and settling claims per Best Practices and within DOI regulations. Managing a file inventory in an organized manner including maintaining an effective diary system and accurately documenting claim activity in system file notes in order to effectively resolve claims. Perform administrative functions such as expense accounts, time off reporting, etc. as required  Perform any other duties as required. Demonstrate proficiency in estimating, investigation, evaluation, and negotiation at the most reasonable cost. Satisfy customer needs and ensure file quality. PRIMARY DUTIES: Handle Property claims of lesser value and complexity as assigned. Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer-assisted estimates. Investigate and evaluate all relevant facts to determine coverage, damages, and liability of property damage claims. Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries, and crawl spaces Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder;  transition to and from ladder to area requiring inspection; walk on roof. Establish timely and accurate claim and expense reserves. Negotiate and convey claim settlements within authority limits. Write denial letters, Reservation of Rights, and other complex correspondence. Control damages through proper usage of cost containment tools. Meet all quality standards and expectations per Best Practices. Maintain an effective diary system and document claim file activities in accordance with established procedures. Manage file inventory to ensure timely resolution of cases. Handle files in compliance with state regulations, where applicable. Provide excellent customer service to meet the needs of the insured, agent, and all other internal and external customers. Identify and refer claims with MCU exposure to the supervisor. Recognize when to refer claims to Special Investigations Unit and/or Subro Unit. Perform administrative functions such as expense accounts, time off reporting, etc. as required. Perform any other duties as required. EDUCATION/COURSE OF STUDY: College degree or equivalent in business discipline. WORK EXPERIENCE: Previous property claim handling experience is preferred. Knowledge of construction, estimating and estimating system (Xactimate preferred) COMMUNICATION SKILLS: Must display solid verbal and written communications skills. COMPUTER SKILLS: Hardware and software skills and abilities including computers and other similar electronic devices. OTHER: General knowledge of insurance industry. Excellent organizational skills with the ability to work independently. Solid analytical skills. Excellent negotiation skills. Candidates must have excellent customer service, communication and organizational/time management skills, as well as the ability to competently handle multiple tasks simultaneously. Two or four year college degree preferable, however all candidates will be considered. Construction industry experience and/or knowledge are a plus. Claim adjusting experience in another line of business is helpful. Must possess a Valid Driver's license. Working Environment: Inside/Outside working environment, including access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces. Lift, carry, unfold, and set up ladder weighing approximately 38 lbs; climb ladder; transition to and from ladder to area requiring inspection; walk on roof or other similar physical tasks.  This position requires extensive nationwide travel and the incumbent must be available for immediate deployment within 24 hours of notification. The required standard tour length of 28 consecutive workdays, plus 2 travel days is also expected to be met. Travelers is an equal opportunity employer.

Job Title: Auto Damage Claim Representative Company: Travelers Location: Hunt Valley, MD Description: Committed.  Competitive.  Constructing our Future. That's Travelers.  We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.   Travelers, a leading provider of Auto, Liability, Property and Workers Compensation Insurance seeks talented, committed, professional team players to join our exciting, fast moving and growing Maryland claim organization located in Hunt Valley. As an Auto Damage Claim Representative, you will find innumerable opportunities for career development in an exciting and constantly changing environment. You'll get the satisfaction of being an important part of people's lives. You'll find this at St. Paul Travelers, and much more. Auto Damage Claim Representative Duties and Responsibilities: Provides quality same day contact of involved parties. Review of coverage and resolution of coverage issues. Investigation and determination of liability. Investigation of fire and theft claims. Identification and investigation of possible fraud issues. Proper triage of vehicles to appropriate appraisal resource. Development of damage information (property damage). Resolution of auto property damage claims. Delivery of high-level customer service to policyholders, agents and claimants. Knowledge and Skills Requirements: Experience in handling auto claims is preferred. Strong communication and customer service skills. Excellent time management skills. Excellent organization and interpersonal skills. Ability to prioritize and multi-task. Proficient in the use of Windows based claim system (training can be provided to incumbent in necessary operation systems). If you enjoy field work and dealing with people, and are a problem solver who thrives on flexibility then submit a resume on line at www. travelers.com

Job Title: CAT Outside Claim Representative Trainee Company: Location: Baltimore, MD Description: Come for the career. Stay for the satisfaction. Know the difference. At Travelers, we offer more than insurance coverage for our clients. We offer security, responsiveness, and a commitment to the Travelers promise. We take care of our customers when they need assistance, 24 hours a day, 365 days a year. CAT Outside Claim Representative Trainee Job ID 793026 Hunt Valley, MD This position is a trainee position that will require 24-hour deployment to storm sites. This deployment may involve working under adverse weather conditions and working with a sense of urgency to assist customers in catastrophic events. Complete formal Property Training Program for consideration of advancement to Outside Property Claim Representative Position. This will include, but not be limited to formal training held in our state-of-the-art training facility in Windsor, CT, as well as on-the-job training in the field. Effective handling of personal and commercial lines property claims of basic to moderate complexity. Contacting clients, determining coverage, scoping of loss and completing damage estimates via Xactimate software, negotiating and settling claims per Best Practices and within DOI regulations. Managing a file inventory in an organized manner including maintaining an effective diary system and accurately documenting claim activity in system file notes in order to effectively resolve claims. Perform administrative functions such as expense accounts, time off reporting, etc. as required. Perform any other duties as required. Demonstrate proficiency in estimating, investigation, evaluation, and negotiation at the most reasonable cost. Satisfy customer needs and ensure file quality. PRIMARY DUTIES: ? Handle Property claims of lesser value and complexity as assigned ? Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer-assisted estimates ? Investigate and evaluate all relevant facts to determine coverage, damages, and liability of property damage claims ? Access and inspect all areas of a dwelling or structure, including tight spaces such as attic, staircases, entries, and crawl spaces ? Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder, transition to and from ladder to area requiring inspection; walk on roof ? Establish timely and accurate claim and expense reserves ? Negotiate and convey claim settlements within authority limits ? Write denial letters, reservation of rights, and other complex correspondence ? Control damages through proper usage of cost-containment tools ? Meet all quality standards and expectations per best practices ? Maintain an effective diary system and document claim file activities in accordance with established procedures ? Manage file inventory to ensure timely resolution of cases ? Handle files in compliance with state regulations, where applicable ? Provide excellent customer service to meet the needs of the insured, agent, and all other internal and external customers ? Identify and refer claims with MCU exposure to the supervisor ? Recognize when to refer claims to Special Investigations Unit and/or Subro Unit ? Perform administrative functions such as expense accounts, time off reporting, etc., as required. Perform any other duties as required. EDUCATION/COURSE OF STUDY: College degree or equivalent in business discipline WORK EXPERIENCE: Previous property claim handling experience is preferred Knowledge of construction, estimating and estimating system (Xactimate preferred) COMMUNICATION SKILLS: Must display solid verbal and written communications skills COMPUTER SKILLS: Hardware and software skills and abilities including computers and other similar electronic devices OTHER: ? General knowledge of insurance industry ? Excellent organizational skills with the ability to work independently ? Solid analytical skills ? Excellent negotiation skills ? Candidates must have excellent customer service, communication and organizational/time management skills, as well as the ability to competently handle multiple tasks simultaneously 2- or 4-year college degree preferable; however, all candidates will be considered. Construction industry experience and/or knowledge are a plus. Claim adjusting experience in another line of business is helpful. Must possess a valid driver's license. Working Environment: Inside/outside working environment, including access and inspect all areas of a dwelling or structure including tight spaces, such as attic, staircases, entries and crawl spaces. Lift, carry, unfold, and set up ladder weighing approximately 38 lbs; climb ladder; transition to and from ladder to area requiring inspection; walk on roof or other similar physical tasks. This position requires extensive nationwide travel and the incumbent must be available for immediate deployment within 24-hours of notification. The required standard tour length of 28 consecutive workdays, plus 2 travel days is also expected to be met. We offer a competitive salary along with an outstanding benefits package, including medical, dental, life and vision coverage on day one, 401(k) plan with company match, pension plan, and paid vacation/holidays. Relocation assistance is available for the ideal candidate. Travelers is an equal opportunity employer. We actively promote a drug-free workplace. To apply, please visit www.travelers.com/callcentercareers. Alternatively, you may also go to www.travelers.com/careers and search for Job # 793026. EOE ©2010 The Travelers Companies, Inc. All rights reserved. The Travelers Indemnity Company and its property casualty affiliates. One Tower Square, Hartford, CT 06183

Job Title: Bodily Injury Claims Specialist - Hunt Valley, MD Company: Liberty Mutual Group Location: Towson, MD Description: Boston-based Liberty Mutual Group is a diversified global insurer and fifth largest property and casualty insurer in the U.S. based on 2008 direct written premium. The Company also ranks 86th on the Fortune 500 list of largest corporations in the U.S. based on 2008 revenue. As of December 31, 2008, Liberty Mutual Group had $104.3 billion in consolidated assets, $94.2 billion in consolidated liabilities and $28.9 billion in annual consolidated revenue.Liberty Mutual Group offers a wide range of insurance products and services, including personal automobile, homeowners, workers compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, assumed reinsurance, fire and surety.Liberty Mutual Group (www.libertymutualgroup.com) employs over 45,000 people in more than 900 offices throughout the world.  Advance your Claims career at Liberty Mutual - A Fortune 100 Company!   Are you looking for an opportunity to join a claims adjusting team with a responsible company that has consistently outpaced the industry in year over year growth? Liberty Mutual has an excellent claims opportunity available .As a Bodily Injury Claims Specialist, you will help people resolve problems and live safer more secure lives. You will get the opportunity to use your investigative and negotiation skills in a fast paced environment while protecting the assets of the company.  We offer variety in your position - in the people you interact with and the cases you handle. This position concentrates on general liability and auto liability with an opportunity to handle both property and injury losses and litigated cases. In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual.  Responsibilities:  In this Bodily Injury Claims Specialist role you will: Assess policy coverage, contact insured,  determine and establish reserve requirements Review and set-up claims in the tracking system and describe the loss to reflect actual circumstances Plan and conduct investigations (including but not limited to interviewing parties involved, collecting and evaluating documentation and securing evidence and protecting the chain-of-custody) to analyze coverage, determine liability, compensability and damages of claims Determine need for independent adjusters, cause and origin experts and independent medical examiners. Evaluate claim for potential fraud Assess actual damages associated with claims and conduct negotiations to settle claims May be involved with litigation as necessary. Bodily Injury Claims Specialist will be based out of the Liberty Hunt Valley, MD office. Qualifications: Bachelors degree preferred, continuing insurance education desired. Thorough knowledge of insurance coverages, contracts & claims handling guidelines. Experience with general liability and auto liability encompassing injury and property losses Experience with litigated claims Ability to analyze variables, such as medical records and legal documentation Ability to communicate effectively with people from all backgrounds and uphold our high standard of customer service Negotiation and settlement skills.. Hard work, honesty, integrity and unwavering business ethics Detail-oriented organizational skills in a multi-tasking environment Success driven individual who has demonstrated success in a claims adjusting role Benefits: We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following: 401K and Company paid pension planMedical coverageDental coveragePaid time-offPay-for-PerformanceDiscounts on automobile and homeowner's insuranceDiscount fitness membershipsFlexible spending accountsTuition reimbursementVision care coverageWork/Life resourcesCredit Union membershipEmployee and Dependent life insuranceDisability insuranceLong-term care insurance  Overview: We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way.   We believe that the Company's success is inextricably linked to our employees' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.   We believe our employees take pride in knowing that they help people live safer more secure lives everyday.   Responsibility. 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