Claims Representative Jobs in Kansas

Job Title: Claim Rep, Auto Damage Job Company: Travelers Location: Overland Park, KS Description: Claim Rep, Auto Damage Job Job DescriptionJob Title:Claim Rep, Auto DamageJob ID:792972Location: KS-Overland ParkAvailable Openings:Committed. Competitive. Constructing our Future.That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.SUMMARY:Handle 1st and 3rd party Personal Insurance and Business Insurance claims. Manage claims for automobiles, a variety of heavy, specialty and mobile equipment and non-auto related property damage (i.e.: mail box, fence, and indirect damages such as down time and business interruption.) Claims will have varying degrees of complexity and severity (I.e.: coverage issues, multi-car, fatalities, liability determination, etc).PRIMARY DUTIES:- Handle all types of vehicles including automobiles, and a variety of heavy and mobile equipment (i.e. Cranes, tractor trailers, construction, agricultural equipment) at every severity level including other property damage i.e.: guard rails, mail boxes and any property within the vehicle.- Handle vehicle claims with varying degrees of complexity and severity (I.e.: coverage issues, multi-car, fatalities, liability determination, etc).- Review and analyze coverage and apply policy conditions, provisions, exclusions and endorsements, pertinent to a variety of vehicle damage claims. Recognize and apply how jurisdictional issues impact the claim (i.e.: negligence laws, financial responsibility/limits, immunity, etc.) Manage deductibles and coverage limits.- Contact appropriate parties to obtain relevant facts necessary to determine coverage, causation/damages, nature and extent of injuries and exposure with respect to the various vehicle coverage provided.- Investigate facts to establish negligence, determine liability, other sources of recovery and negotiate resolutions as appropriate. Manage fire, theft and other claims that require specialized investigation and utilization of internal and external experts in accordance with local laws.- Request the appropriate inspection type based on the details of the loss to effectively and efficiently resolve the claim (i.e.: conciergeclaim, appraisal, heavy equipment, property task assignment). When a Total Loss is determined, authorize payment through the Total Loss representative.- Conduct damage management including properly managing the repair process i.e.: mitigating storage, rental, early tow to salvage and other related expenses by working closely with appraisers, rental facilities, body shops, repair facilities and other vendors.- Establish timely and maintain appropriate claim and expense reserves.- Develop and continually update a plan of action including maintaining an effective diary to bring the claim to resolution in a timely manner. Manage file inventory by utilizing an effective diary system and documenting claim file activities in accordance with established procedures.- Write denial letters, Reservation of Rights and other routine and complex correspondence to insured-s and claimants.- Determine settlement amounts based on independent judgment, estimation of actual cash value and replacement value, appraisals, application of applicable limits and deductibles.- Negotiate and convey claim settlements within authority limits to insureds.- Meet all quality standards and expectations per Best Practices.- Comply with state specific regulations.- Provide quality customer service to meet the needs of the insured, claimant, all internal and external customers. Fulfill specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC).- Recognize and forward appropriate files to subject matter experts i.e.: SIU, engineer, staff/general counsel, heavy equipment, construction, property, CAT mgmt, fire investigator, Independent Adjuster, and accident reconstruction for their review and consult. Identify subrogation opportunities; determine appropriateness of the demand and negotiate adverse subrogation and arbitration.- Handle litigation on appropriately assigned cases. Develop litigation plan with staff or panel counsel, and track and control legal expenses; Review conciliations and prepare submissions for arbitration hearings.- May participate with Auto ERT during extreme weather events.-- Effectively manage multiple competing priorities to ensure timely payment, follow-up and claim resolution.EDUCATION/COURSE OF STUDY:College degree or equivalent business experienceCERTIFICATES/DEGREES:Adjusters license (where applicable)COMMUNICATION SKILLS:Strong verbal and written communication skillsCOMPUTER SKILLS:Hardware and software skills to utilize and leverage claim and adjusting technologyOTHER:Medical terminology knowledge (helpful)Customer service and empathy skillsSolid analytical and decision making skillsMath skillsExcellent negotiation skills and ability to effectively handle conflictStrong organization and time management skillsAbility to multi-task and to adapt to a changing environmentAbility to effectively handle conflictAttention to detail ensuring accuracy.Strong investigative skills and creativity to achieve optimal resolutionTravelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Title: Field - CAT Claim Representative Trainee Company: Travelers Companies, Inc. Location: Overland Park, KS Description: Committed.  Competitive.  Constructing our Future.  That's Travelers. We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy and a workplace in which you truly can make a difference. We are currently looking for a Field - CAT Claim Representative Trainee.  Please read on for more details regarding this position. JOB DESCRIPTION: SUMMARY: This position is a trainee position that will require 24 hour deployment to storm sites. This deployment may involve working under adverse weather conditions and working with a sense of urgency to assist customers in catastrophic events.  Complete formal Property Training Program for consideration of advancement to Outside Property Claim Representative Position. This will include, but not be limited to formal training held in our state-of-the-art training facility in Windsor, CT, as well as on the job training in the field.  Effective handling of personal and commercial lines property claims of basic to moderate complexity.  Contacting clients, determining coverage, scoping of loss and completing damage estimates via Xactimate software, negotiating and settling claims per Best Practices and within DOI regulations.  Managing a file inventory in an organized manner including maintaining an effective diary system and accurately documenting claim activity in system file notes in order to effectively resolve claims.  Perform administrative functions such as expense accounts, time off reporting, etc. as required  Perform any other duties as required.  Demonstrate proficiency in estimating, investigation, evaluation, and negotiation at the most reasonable cost. Satisfy customer needs and ensure file quality.  PRIMARY DUTIES:  Handle Property claims of lesser value and complexity as assigned. Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer-assisted estimates. Investigate and evaluate all relevant facts to determine coverage, damages, and liability of property damage claims. Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries, and crawl spaces Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder;  transition to and from ladder to area requiring inspection; walk on roof. Establish timely and accurate claim and expense reserves. Negotiate and convey claim settlements within authority limits. Write denial letters, Reservation of Rights, and other complex correspondence. Control damages through proper usage of cost containment tools. Meet all quality standards and expectations per Best Practices. Maintain an effective diary system and document claim file activities in accordance with established procedures. Manage file inventory to ensure timely resolution of cases. Handle files in compliance with state regulations, where applicable. Provide excellent customer service to meet the needs of the insured, agent, and all other internal and external customers. Identify and refer claims with MCU exposure to the supervisor. Recognize when to refer claims to Special Investigations Unit and/or Subro Unit. Perform administrative functions such as expense accounts, time off reporting, etc. as required. Perform any other duties as required.  EDUCATION/COURSE OF STUDY: College degree or equivalent in business discipline.  WORK EXPERIENCE: Previous property claim handling experience is preferred. Knowledge of construction, estimating and estimating system (Xactimate preferred)  COMMUNICATION SKILLS: Must display solid verbal and written communications skills.  COMPUTER SKILLS: Hardware and software skills and abilities including computers and other similar electronic devices.  OTHER: General knowledge of insurance industry. Excellent organizational skills with the ability to work independently. Solid analytical skills. Excellent negotiation skills. Candidates must have excellent customer service, communication and organizational/time management skills, as well as the ability to competently handle multiple tasks simultaneously.  Two or four year college degree preferable, however all candidates will be considered.  Construction industry experience and/or knowledge are a plus. Claim adjusting experience in another line of business is helpful.  Must possess a Valid Driver's license.  Working Environment: Inside/Outside working environment, including access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces. Lift, carry, unfold, and set up ladder weighing approximately 38 lbs; climb ladder; transition to and from ladder to area requiring inspection; walk on roof or other similar physical tasks.   This position requires extensive nationwide travel and the incumbent must be available for immediate deployment within 24 hours of notification. The required standard tour length of 28 consecutive workdays, plus 2 travel days is also expected to be met.  Travelers is an equal opportunity employer. In addition to an exciting environment, we offer: * Competitive base salary with additional opportunities for variable pay through recognition programs and incentive awards * 401(k) with company match* Comprehensive health plans that include coverage for same sex/domestic partners* Strong work/family and employee assistance programs* Tuition reimbursement * Vacation Purchase Plan* Training/Development opportunities We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. Explore what we have to offer.  For immediate consideration for this position, please click on the "Apply Now" button at the bottom of this posting.  Travelers is an equal opportunity employer. We actively promote a drug-free workplace. Equal Employment Opportunity Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Title: Claims Representative - Foremost Property- Wichita, KS Company: Farmers Insurance Group, Inc. Location: Wichita, KS Description: Property Claims RepresentativeIn a typical day...…a Property claims representative:• visits insureds’ homes to investigate property damage and burglary claims, identify claimrelateddamage, and process claims;• determines which losses are covered by the insured’s policy, and estimates the cost ofrepairing or replacing affected property; and• refers possible theft, fraud or arson losses to the company’s special investigators, andidentifies financial recovery opportunities.SkillsTo succeed, a Property CR must:• be eager to learn about property damage from the inside out – everything from homeconstruction and materials to damage causation to repair methodology and more;• be a quick study: able to read an insurance policy and identify how its coverage applies to aparticular loss;• enjoy interacting with coworkers, policyholders, claimants, agents, witnesses, repairfacilities, contractors, police and fire departments, fraud and arson investigators, attorneys,expert witnesses; and• be computer savvy: able to quickly learn and use both Farmers proprietary and industrysoftware.TrainingAs a new Property CR, you’ll spend your first eight weeks working alongsideexperienced CR’s and supervisors. You’ll complete our field training curriculum,learn how to use the estimating and claims management software that Property CR’srely on, and witness how Farmers people work to deliver an outstanding customerexperience. Then, you’ll head to the University of Farmers, Claims, in Agoura Hills,California, for two weeks of coursework and intensive hands on claims estimatingpractice, before returning to your office and independently handling your first claim. Position Requirements Investigates, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned cases (has authority to make payment of assigned claims within prescribed limits). Adjusts all types of claims. Inspects damaged property and vehicles, and determines claims related damage. Estimates the cost of repair or replacement of damaged or stolen property and vehicles. Determines and reports on subrogation potential. Initiates the sale of salvage vehicles, personal property, and miscellaneous salvage items. Reports theft, fraud, and arson losses as required to state and industry agencies. Performs most duties on an individual basis, and work has a direct bearing on Management results. Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times. Personal contacts are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other persons incident to the investigation and processing of claims. *Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 daysPerforms other duties as assigned. Preferred Skills and Abilities Physical Actions Bending Pulling Sorting Carrying up to 50 lbs. Pushing Speaking (English) Climbing Reaching Standing Key entering Reading (English) Walking Kneeling Seeing Writing (English) Physical Environment Required job duties are normally performed in a climate controlled office environment, but with exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions Excessive Noise Levels Chemicals Chemical/Biological Conditions Moving Mechanical Parts Areas considered dangerous Conditions, which could affect the respiratory system or skin such as: fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation. Education Requirements Four year college degree required. Experience Requirements None. Must achieve minimum passing scores on all claims training exams. Special Skills Requirements Communication Personal Computer Literate Valid driver's license Bondable Note: May work non traditional schedule.

Job Title: Insurance Claims Specialist - Immediate Need! Company: Officeteam Location: Overland Park, KS Description: Growing Johnson County firm currently in search of results-oriented Insurance Claims Specialist to join their team. The Insurance Claims Specialist will be responsible for entering information from EOB's into the database. Ideal candidate will bring minimum 2+ years experience working with and reviewing explanation of payment, EOB forms along with minimum 10,000 ksph. Hours 8a-5pm Monday through Friday. Our client offers a fun, casual work environment! Apply on-line today at www.officeteam.com ! All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.Minimum 2+ years experience reviewing and working with EOB and explanation of payment forms a MUST HAVE! Minimum 10,000 ksph required. OfficeTeam is the world's leader in specialized administrative staffing, offering job opportunities ranging from executive and administrative assistants to customer service representatives, receptionists and general office support. We are faster at finding our administrative professionals great job opportunities because our staffing managers connect with nearly 90,000 hiring managers in North America every single week. Additionally, our relationships with top companies in more than 300 locations worldwide ensure you enjoy competitive training, benefits and compensation packages. Don't just take our word for it. In 2008 FORTUNE® magazine again ranked us #1 in our industry on the list of "America's Most Admired Companies" (FORTUNE, March 17, 2008). Nine out of 10 of our clients and candidates would recommend our service to a colleague. Apply now or contact your local OfficeTeam branch at Register to View or visit officeteam.com to find out more about this job and other job opportunities. OfficeTeam is an Equal Opportunity Employer.

Job Title: Claim Representative, Outside Property Company: Travelers Location: Overland Park, KS Description: Committed.  Competitive.  Constructing our Future. That's Travelers.  We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.   SUMMARY: Demonstrate proficiency in first party estimating, investigation, evaluation and negotiation at the most reasonable cost.  Satisfy customer needs and ensure file quality. PRIMARY DUTIES: Handle 1st party Property claims of moderate complexity as assigned. Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates. Investigate and evaluate all relevant facts to determine coverage, damages and liability of first-party property damage claims. Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder;  transition to and from ladder to area requiring inspection; walk on roof. Establish timely and accurate claim and expense reserves. Negotiate and convey claim settlements within authority limits. Write denial letters, Reservation of Rights and other complex correspondence. Control damages through proper usage of cost containment tools. Meet all quality standards and expectations per Best Practices. Maintain an effective diary system and document claim file activities in accordance with established procedures. Manage file inventory to ensure timely resolution of cases. Handle files in compliance with state regulations, where applicable. Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers. Identify and refer claims with MCU exposure to the supervisor. Recognize when to refer claims to Special Investigations Unit and/or Subro Unit. Perform administrative functions such as expense accounts, time off reporting, etc. as required Perform any other duties as required. Occasional Catastrophe Duty, including other offices and states may be required. EDUCATION/COURSE OF STUDY: College degree or equivalent in business discipline. WORK EXPERIENCE: Previous property claim handling experience is preferred.                                                                                Knowledge of construction, estimating and estimating system (Xactimate preferred) CERTIFICATES/DEGREES: Valid driver's license COMMUNICATION SKILLS: Must display solid verbal and written communications skills. COMPUTER SKILLS: Hardware and software skills and abilities including computers and other similar electronic devices. OTHER: Excellent organizational skills with the ability to work independently. Solid analytical skills. Excellent negotiation skills. Incumbents who fill this position will be subject to periodic post-hire criminal background checks while employed in this position.  As a condition of acceptance for the position, selected candidates for this position will be required to electronically accept the Fair Credit Reporting Act (FCRA) Disclosure Statement and Authorization included in the online employment application.  You may also be subsequently asked to accept similar FCRA authorizations periodically throughout your employment with the Company.