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Claims Representative Jobs in Delaware

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Job Title: Senior Claims Representative
Company: ACE Limited/ACE INA
Location: Wilmington, DE

Description:
ACE GroupThe ACE Group of Companies is one of the worlds leading global commercial property and casualty insurance and reinsurance organizations, with 16,000 employees worldwide and offices in more than 50 countries.ACE serves the property and casualty insurance needs of businesses of all sizes in a broad range of industries. We also provide specialized insurance products—such as personal accident, supplemental health and life insurance—to individuals in select countries. Our reinsurance operations include both property and casualty and life companies.Details of this critical opening follow:KEY OBJECTIVE:Under the direction of the Claims Team Leader investigates and settles claims promptly, equitably and within established best practices guidelines.Reviews claim and policy information to provide background for investigation and may determine the extent of the policy’s obligation to the insured depending on the line of business.Contacts, interviews and obtains statements (recorded or in person) from insureds, claimants, witnesses, physicians, attorneys, police officers, etc. to secure necessary claim information.Depending on line of business may inspect and appraise damage for property losses or arranges for such appraisal.Evaluates facts supplied by investigation to determine extent of liability of the insured, if any, and extend of the company’s obligation to the insured under the policy contract.Prepares reports on investigation, settlements, denials of claims, individual evaluation of involved parties etc.Sets reserves within authority limits and recommends reserve changes to Team Leader.Reviews progress and status of claims with Team Leader and discusses problems and suggested remedial actions. Prepares and submits to Team Leader unusual or possible undesirable exposures. Assists Team Leader in developing methods and improvements for handling claims.Settles claims promptly and equitably. Obtains releases, proofs of loss or compensation agreements and issues company drafts in payments for claims. Informs claimants, insureds/customers or attorney of denial of claim when applicable.May assist Team Leader and company attorneys in preparing cases for trial by arranging for attendance of witnesses and taking statements. Continues efforts to settle claims before trial.Refers claims to subrogation as appropriate. May arrange for salvage disposition or other recovery proceedings as necessary by line of business.May participate in claim file reviews and audits with customer/insured and broker.Administers benefits timely and appropriately. Maintains control of claim’s resolution process to minimize current exposure and future risksEstablishes and maintains strong customer relationsDESIRED QUALIFICATIONS:* 2-5 years experience workers compensation and/or casualty claims handling.* Knowledge of claims handling and familiarity with claims terminologies* Effective negotiation skills* Strong communication and interpersonal skills to be capable of dealing with claimants, customers, insureds, brokers, attorneys etc in a positive manner concerning losses.* Ability to self motivate and work independently* Knowledge of ACE products, services, coverages and policy limits, along with awareness of ACE claims best practices* Knowledge of applicable state and local lawsACE offers a competitive salary plus cash bonus, equity opportunities and a comprehensive benefits package including life, health, dental, vision, a generous retirement savings plan with a generous company match, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress.Sound like the right job for you? For consideration, please apply below. If you would like additional information about the ACE Group, please visit our website at www.acelimited.com




Job Title: Casualty Claims Representative
Company: Nationwide Insurance
Location: Newark, DE

Description:
**In-house positions currently open supporting casualty claims for Delaware, Maryland and District of Columbia.Positions are located in Newark, DE. Work schedule will be determined at the time of hire but could include evenings, weekends and holidays. These positions may be filled at different levels based on skills and experience.Two (2) bodily injury positions must have:- prior bodily injury claims background, - excellent customer service, - experience working with attorneys and medical professionals, - ability to investigate, evaluate, negotiate and settle claims. - Delaware Adjuster license preferred,- college degree preferred. To apply for this position, please log-on to www.nationwide.com, conduct a detailed search and input "39116" as the requisition #. Additional job information will be available for viewing. One (1) non-injury position, ideal candidate will have:- claims background (preferred)- excellent customer service- organizational skills,- attention to detail,- willingness to learn.To apply for this position, please log-on to www.nationwide.com, conduct a detailed search and input "39113" as the requisition #. Additional job information will be available for viewing.




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