Claims Representative Jobs in California

Job Title: Claims Specialist III - Construction Defect Company: Zurich NA Location: Rancho Cordova, CA Description: Claims Specialist III - Construction DefectPosition ID 21726Work Location CA - Rancho CordovaTelecommute NoEmployment Status Full-TimeEstimated Travel MinimumRelocation Available NoJob SummaryUnder limited supervision, handles construction defect commercial insurance claims of medium to high exposure and complexity within specific limits and authority. Verifies applicable coverage and liability. Sets appropriate reserves within authority level. Manages litigation. Handles multi-party claims. Negotiates settlements within authority limit. Hires counsel; oversees litigation; negotiates litigation settlements. Serves as a mentor to lower level claims associates. Develops and maintains positive customer relationships; anticipates customer needs and monitors trends in order to recommend changes.Job Qualifications8 or more years of Commercial Claims handling experience with a minimum of 3 or more years General Liability experienceIn-depth knowledge of the insurance industry, claims, and the insurance legal and regulatory environmentPossesses a functional and developing knowledge of the legal statutes and proceduresDisplays a thorough functional knowledge and skill of construction defects insurance claims handlingCoverage and case law knowledgeProficient computer skillsVerbal and written communication skillsProblem solving skillsPREFERRED QUALIFICATIONS:Bachelors Degree or EquivalentConstruction Defect claims handling experience

Job Title: Commercial/Personal Property Insurance Outside Technical Specialist Claim Representative LA Area Company: Travelers Location: Diamond Bar, CA Description: Committed.  Competitive.  Constructing our Future. That's Travelers.  We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.   *****Currently we have a Property Technical Specialist available in the LA area. We are seeking an individual who resides in one of the following locations: Simi Valley, Northridge, San Fernando, El Monte, Pasadena, San Gabriel and Covina If you apply but do not reside in one of these locations, we will keep your information on file for future openings.**** SUMMARY: Demonstrate proficiency in first party estimating, investigation, evaluation and negotiation at the most reasonable cost.  Satisfy customer needs and ensure file quality. PRIMARY DUTIES: Handle 1st party Property claims of medium to high severity and complexity as assigned. Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates. Investigate and evaluate all relevant facts to determine coverage, damages and liability of first-party property damage claims.  Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder;  transition to and from ladder to area requiring inspection; walk on roof. Establish timely and accurate claim and expense reserves. Negotiate and convey claim settlements within authority limits. Write denial letters, Reservation of Rights and other complex correspondence. Control damages through proper usage of cost containment tools. Meet all quality standards and expectations per Best Practices. Maintain an effective diary system and document claim file activities in accordance with established procedures. Manage file inventory to ensure timely resolution of cases. Handle files in compliance with state regulations, where applicable. Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers. Identify and refer claims with MCU exposure to the supervisor. Recognize when to refer claims to Special Investigations Unit and/or Subro Unit. Act as a technical resource for Claim Representatives. Perform administrative functions such as expense accounts, time off reporting, etc. as required Perform any other duties as required. Occasional Catastrophe Duty, including other offices and states may be required. EDUCATION/COURSE OF STUDY: College degree or equivalent in business discipline. WORK EXPERIENCE: 5+ years PL or CL Property claim handling experience. CERTIFICATES/DEGREES: Completion of claim handling training program. COMPUTER SKILLS: Hardware and software skills and abilities including computers and other similar electronic devices. OTHER: Knowledge of construction, estimating and estimating system (Exactimate preferred) Must display solid verbal and written communications skills. Excellent organizational skills with the ability to work independently. Solid analytical skills. Excellent negotiation skills. Incumbents who fill this position will be subject to periodic post-hire criminal background checks while employed in this position.  As a condition of acceptance for the position, selected candidates for this position will be required to electronically accept the Fair Credit Reporting Act (FCRA) Disclosure Statement and Authorization included in the online employment application.  You may also be subsequently asked to accept similar FCRA authorizations periodically throughout your employment with the Company.

Job Title: Commercial/Personal Property Insurance Outside Claim Representative Trainee La Mesa El Cajon National City Chula Vista Imperial City Central San Diego Company: Travelers Location: San Diego, CA Description: ***We are currently seeking to hire a Outside Property Claim Representative trainee in  La Mesa ,El Cajon ,National City ,Chula ,Vista ,Imperial City  or Central San Diego . You are required to reside in one of these locations - La Mesa ,El Cajon ,National City ,Chula ,Vista, Imperial City or Central San Diego. If you do not reside in one of these areas , we will keep your information on file for future openings. *** If you are interested in attending an Open House in the future, please submit your resume . Enjoy your varying retail, restaurant or food service schedule but want to make a move into a career where there are opportunities to grow and learn? SUMMARY: Complete formal Property Training Program for consideration of advancement to Outside Property Claim Representative Position. This will include, but not be limited to formal training held in our state-of-the-art training facility in Windsor, CT, as well as on the job training in the field . Effective handling of personal and commercial lines property claims of basic to moderate complexity. Contacting clients, determining coverage, scoping of loss and completing damage estimates via Xactimate software, negotiating and settling claims per Best Practices and within DOI regulations. Managing a file inventory in an organized manner including maintaining an effective diary system and accurately documenting claim activity in system file notes in order to effectively resolve claims. Establish and maintain favorable working relationships with customers, marketing partners, contractors and all internal parties/ resources. Write denial letters, Reservation of Rights and other complex correspondence. Identify and refer claims with high level exposure to the supervisor as warranted. Refer claims to Special Investigations Unit and/or Subrogation Unit as warranted. Perform administrative functions such as expense accounts, time off reporting, etc. as required Perform any other duties as required. Occasional catastrophe duty, including travel to other offices and states would be required. Demonstrate proficiency in estimating, investigation, evaluation and negotiation at the most reasonable cost.  Satisfy customer needs and ensure file quality. PRIMARY DUTIES: Handle Property claims of lesser value and complexity as assigned. Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates. Investigate and evaluate all relevant facts to determine coverage, damages and liability of property damage claims. Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder;  transition to and from ladder to area requiring inspection; walk on roof. Establish timely and accurate claim and expense reserves. Negotiate and convey claim settlements within authority limits. Write denial letters, Reservation of Rights and other complex correspondence. Control damages through proper usage of cost containment tools. Meet all quality standards and expectations per Best Practices. Maintain an effective diary system and document claim file activities in accordance with established procedures. Manage file inventory to ensure timely resolution of cases. Handle files in compliance with state regulations, where applicable. Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers. Identify and refer claims with MCU exposure to the supervisor. Recognize when to refer claims to Special Investigations Unit and/or Subro Unit. Perform administrative functions such as expense accounts, time off reporting, etc. as required Perform any other duties as required. Occasional Catastrophe Duty, including other offices and states may be required. EDUCATION/COURSE OF STUDY: College degree or equivalent in business discipline. WORK EXPERIENCE: Previous property claim handling experience is preferred. Knowledge of construction, estimating and estimating system (Xactimate preferred) COMMUNICATION SKILLS: Must display solid verbal and written communications skills. COMPUTER SKILLS: Hardware and software skills and abilities including computers and other similar electronic devices. OTHER: Excellent organizational skills with the ability to work independently. Solid analytical skills. Excellent negotiation skills. Candidates must have excellent customer service, communication and organizational/time management skills, as well as the ability to competently handle multiple tasks simultaneously. Two or four year college degree preferable, however all candidates will be considered. Construction industry experience and/or knowledge is a plus.  Claim adjusting experience in another line of business is helpful. Must possess a Valid  Driver's license. Working Environment: Inside/Outside working environment, including access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces. Lift, carry, unfold and set up ladder weighing approximately 38 lbs; climb ladder; transition to and from ladder to area requiring inspection; walk on roof or other similar physical tasks.  Travelers is an equal opportunity employer.

Job Title: Workers Compensation Claim Consultant - High Exposure Company: The Hartford Financial Services Group Inc Location: Rancho Cordova, CA Description: THE HARTFORD FINANCIAL SERVICES GROUPFounded in 1810, The Hartford Financial Services Group, Inc. (NYSE: HIG) is one of the largest financial services and insurance companies in the United States, with international offices in Japan, Brazil, Ireland, England and Germany. In 2007, The Hartford's revenues reached $25.9 billion. The Hartford is a Fortune 100 company with an impressive track record. The Hartford has received numerous awards including being Four-time winner of the prestigious Call Center of Excellence Award by JD Power and Associates, and we were named Global Call Center of the Year in 2007 by ICMI. In addition, we were twice named in the top 5 Best Places to Work in Oklahoma. Visit us at www.thehartford.com. Workers Compensation Claim Consultant - High Exposure DescriptionWHY JOIN THE HARTFORD? The Hartford Financial Services Group, Inc. (NYSE: HIG) is one of the oldest and largest investment and insurance companies in the United States. Founded in 1810, the company is a leading provider of automobile and homeowners products, business insurance, investment products, life insurance, and group & employee benefits. Recognized for the diversity of its product portfolio and distribution networks, The Hartford serves customers through independent agents and brokers, financial institutions, affinity groups and via the Internet. Approximately 11,000 independent agencies and more than 100,000 registered broker/dealers sell the company's products. The company has approximately 30,000 employees in the U.S. and serves customers worldwide. The Property & Casualty (P&C) Operations include business insurance, specialty commercial and personal lines. The Hartford Stag logo is a trusted symbol of dependability. Naturally, you have big ideas for your career and that means you will need plenty of room - to grow, to explore your potential and to realize your goals. At the Hartford, you will find a challenging, fast-paced environment where your creativity, drive and commitment will propel you to the top of your career. WHAT ARE THE RESPONSIBILITIES OF THE POSITION? You will be part of a dedicated team of workers' compensation claim professionals, responsible for successfully managing complex workers' compensation claims. You will have the opportunity to fully engage your exceptional verbal and numerical critical thinking skills; you will gather information, apply reasoning and draw appropriate conclusions to make sound decisions. You will also use your knowledge and expertise to: Plan recommend, reserve and execute file strategies including investigation, valuation, disposition and settlement of assigned claims in a manner consistent with corporate claim standards. Assess the indemnity and expense exposure of assigned claims Utilize your organizational and communication skills to have effective resolution of assignments, manage claim deadlines and uses services of others appropriately Utilize your claim functional knowledge to appropriately interpret and apply insurance coverage Develop technical and jurisdictional expertise Maintain current knowledge of claim cost containment initiatives Identify and initiate mitigation, subrogation, salvage and other recovery opportunities Identify fraud indicators and initiate investigation Determine complex coverage and compensability issues Maintain action-oriented, confident approach to work assignments Demonstrate expert knowledge of complex medical terms Utilize case management practices to effectively reduce loss costs Maintain a proactive role in litigation management Dedicate your focus to ensuring our customers have a positive and pleasant experience WHAT ARE THE COMPENSATION AND BENEFIT OPPORTUNITIES? At the Hartford, our compensation philosophy is simple: we pay competitive base salaries and reward performance. Additional cash bonuses may be available based on your performance. We also have: Generous Paid Time Off Paid Holidays Paid Training On-site Vacation buy and sell option 401K Program with matching company contribution Cash Balance Retirement plan - 100% employer paid! Vested after 3 years! Medical & Dental Plans effective from date of hire - No probationary period! Employee and Dependent Life Insurance Degree Development Employee and Dependent AD&D Health Care Spending Account Employee Discounts Dependent Care Spending Account Long-Term Disability Employee Referral Bonuses Employee Stock Purchase WHAT ELSE CAN YOU TELL ME? The Hartford's Property and Casualty Claims Division is a fast paced organization that will offer you the opportunity to join a team of dedicated claim professionals. We value providing exceptional customer service and superior claim handling. We provide our employees with opportunities for growth and development in an environment that celebrates varying backgrounds and perspectives. This position is located in our Rancho Cordova, CA office. An Equal Opportunity Employer Committed to Building Inclusion and Leveraging Diversity ***NO AGENCIES PLEASE*** QualificationsWHAT ARE WE LOOKING FOR? College degree preferred or 5+ years relevant work experience required Certification exams and adjusting licenses as required by state SCLA or CPCU designation preferred Satisfactory completion of the candidate testing / certification process Outstanding interpersonal skills working within a dedicated, supportive team Strong focus delivering outstanding customer service Demonstrated strong written and verbal communication skills Active listening skills Superior analytical and critical thinking skills; expert knowledge of complex medical terms Excellent time management ability Internal candidates must be certified in coverage and compensability or must complete the certification process within one year of being in position. Strong desire to launch your career to the next level!

Job Title: Sr. Claims Specialist Company: Tower Group Companies Location: Irvine, CA Description: GENERAL SUMMARYHandles the most complex claims including complex coverage issues, preferably those arising out of a specific program or within specific state jurisdictions. ESSENTIAL RESPONSIBILITIES & DUTIES Review and analyze coverages that apply to the claimPrepare draft coverage letters as necessaryPlan and execute investigations of liability and damages on both first and third party claimsApply facts as determined by investigation to the particular law of the jurisdiction to properly evaluate claim exposuresEstablish reserves based on evaluation and adjust reserves as necessary with all new informationWork with defense counsel to establish agreed upon complex litigation plans and budgets on all litigated filesDetermine and execute proper disposition plans on all claims, negotiating claims to a conclusion to minimize litigation where appropriateControl expenses such as independent adjuster and defense costsMinimizes losses through identification and collection of subrogation and prompt disposal of salvageProvide excellent customer service to both Partner Agents, insureds and claimantsDevelops knowledge of program specific businessWork closely with Corporate Claims in the investigation, analysis and settlement of complex and high exposure claimsAchieve quality initiativesAssists in the mentoring and training of less experienced staffOther duties as assigned by Supervisor or Manager DESIRED QUALIFICATIONS Education·          Bachelor’s degree preferred·          Professional insurance designation desirable         Experience·          Minimum of 5 years complex casualty or auto claim handling experience is required·          Experience handling litigated claims and coverage issues is required·          Experience with Commercial and Personal lines policy forms preferred·          Inland Marine and/or Property claims experience a plus·          Alternative Dispute Resolutions and structured settlements Skills·          Licensed as an adjuster or the ability to be licensed in multiple states·          In-depth knowledge of the Commercial Auto, General Liability and Homeowners policy and coverage·          Ability to analyze contracts and indemnity agreements·          Able to analyze coverage issues, as well as prepare Reservation of Rights letters and·          Disclaimers·          Ability to work in a team environment·          Excellent verbal and written skills are necessary·          Strong attention to detail ·          Proficient in the use of Microsoft Office products (i.e. Word, Excel) ·          Ability to partner with policyholders and defense counsel in litigation Other·          Minimal travel required (approximately 5-10%) Physical·          Occasional bending, reaching, and light physical effort (under 10 pounds) required.

Job Title: Claim Representative, Outside Property Company: Travelers Location: Rancho Cordova, CA Description: Committed.  Competitive.  Constructing our Future. That's Travelers.  We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.   SUMMARY: Demonstrate proficiency in first party estimating, investigation, evaluation and negotiation at the most reasonable cost.  Satisfy customer needs and ensure file quality. PRIMARY DUTIES: Handle 1st party Property claims of moderate complexity as assigned. Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates. Investigate and evaluate all relevant facts to determine coverage, damages and liability of first-party property damage claims. Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder;  transition to and from ladder to area requiring inspection; walk on roof. Establish timely and accurate claim and expense reserves. Negotiate and convey claim settlements within authority limits. Write denial letters, Reservation of Rights and other complex correspondence. Control damages through proper usage of cost containment tools. Meet all quality standards and expectations per Best Practices. Maintain an effective diary system and document claim file activities in accordance with established procedures. Manage file inventory to ensure timely resolution of cases. Handle files in compliance with state regulations, where applicable. Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers. Identify and refer claims with MCU exposure to the supervisor. Recognize when to refer claims to Special Investigations Unit and/or Subro Unit. Perform administrative functions such as expense accounts, time off reporting, etc. as required Perform any other duties as required. Occasional Catastrophe Duty, including other offices and states may be required. EDUCATION/COURSE OF STUDY: College degree or equivalent in business discipline. WORK EXPERIENCE: Previous property claim handling experience is preferred. Knowledge of construction, estimating and estimating system (Exactimate preferred) COMMUNICATION SKILLS: Must display solid verbal and written communications skills. COMPUTER SKILLS: Hardware and software skills and abilities including computers and other similar electronic devices. OTHER: Excellent organizational skills with the ability to work independently. Solid analytical skills. Excellent negotiation skills. Incumbents who fill this position will be subject to periodic post-hire criminal background checks while employed in this position.  As a condition of acceptance for the position, selected candidates for this position will be required to electronically accept the Fair Credit Reporting Act (FCRA) Disclosure Statement and Authorization included in the online employment application.  You may also be subsequently asked to accept similar FCRA authorizations periodically throughout your employment with the Company.

Job Title: CA Property Master Claims Rep Company: Allied Insurance Location: Los Angeles, CA Description: Allied Insurance is seeking a CA Property Master Claims Rep to cover the Ventura/Los Angeles area. The selected candidate will work out of a home office and must reside in the territory. JOB SUMMARY: Investigates, evaluates, negotiates and brings to a final resolution personal lines property claims and limited commercial property claims of a moderate to severe nature. Responsible for the handling of claims in accordance within prescribed authority and adhering to best claims practices. JOB REQUIREMENTS: Education: Undergraduate degree preferred. On-going job-related continuing education preferred. Licenses/Designations: State licensing where required. Successful of required claims certification schools. Experience: Four years related property claims experience. Estimating experience required. Experience in a customer service environment including flexible work schedules and extended work hours preferred. Knowledge: Insurance theory and practices, insurance contracts and their applications. Property estimating and automated claims systems. Skills/Competencies: Analytical skills necessary to make decisions and resolve conflict in such areas as application of coverages to submitted claims, application of laws of jurisdiction to investigation facts, application of policy exclusions and exceptions. Ability to establish repair requirements and cost estimates for property losses. Ability to evaluate and successfully negotiate property claims. Organizational skills to effectively prioritize work. Command of written and verbal communication skills for contact and/or negotiation with policyholders, claimants, repairpersons, attorneys, agents and the general public. Ability to efficiently operate a personal computer and related claims and business software. To read more about this position and apply on-line, please visit our website at www.alliedinsurance.com. Click the career link located in the top right hand corner of the front page. Once in the career section you will need to register, complete the Nationwide Assessment and search for req 39078.

Job Title: Personal Lines Claims Processor Company: Allstate Location: Diamond Bar, CA Description: Diamond Bar Express is looking to hire Personal Lines Claims Processors with a start date of May 10, 2010.   The salary is $13.55/hour and the schedule would be working Monday through Saturday, 11:15 a.m. to 8:00 p.m.  (A comp day during the week is given in lieu of the Saturday worked).  During training, which is approximately 8 weeks, the hours will be 8:00-4:45 Monday through Friday.   To take loss reports and to handle specific aspects of non-complex auto claim files.  Interacts with customers and vendors.   Responsibilities: Maintain positive customer relationship Planning and Organizing Comply with management instructions on non-complex, non-technical claims As directed, input appropriate date into system Follow up on the various control lists Qualifications:Our ideal candidate possesses a high school diploma or GED, and 1 year or more customer service experience.  Computer skills are essential.  We look for the ability to be a self-starter, work independently, excellent time management skills, as well as strong oral and written communication skills.

Job Title: Claims Representative I Company: Auto Club Enterprises Location: Valencia, CA Description: The Road to Success Starts Here! The Automobile Club of Southern California is seeking career-minded individuals for our Claims Representative I position. Investigation, evaluation and negotiation of lower complexity claims in compliance with established company technical and customer services best practices. Job Requirements : Successful candidates have: Four year degree or commensurate job experience. Working knowledge of computers including Microsoft Word and Excel. Who We Are / What We Do The Club is more than roadside assistance. We are there for our members when they need a vacation, insurance, car buying assistance, maps and TourBook® guides, skilled auto repair and maintenance, highway safety tips and so much more. Our 107 year legacy of service means hundreds of career opportunities for you. Over 10 million members More than 10,000 employees Over 110 locations The Best for Now and the Future As an Auto Club employee, you will be part of a world-class team. Hourly and full-time positions at the Auto Club in Southern California offer a variety of benefits and compensation. Depending on the position, employee benefits may include: Paid vacation, Medical, dental and vision benefits plans and life insurance Holiday pay (10 holidays) Employee Development and Training Excellent advancement opportunities Flexible Spending Account Employee Assistance Program 401(k) eligibility and matching Pension plan Employee credit union Insurance premium reduction and travel discounts

Job Title: Commercial/Personal Property Insurance Outside Claim Representative Tr Company: Location: San Diego, CA Description: Come for the career. Stay for the satisfaction. Know the difference. At Travelers, we offer more than insurance coverage for our clients. We offer security, responsiveness, and a commitment to the Travelers promise. We take care of our customers when they need assistance, 24 hours a day, 365 days a year. Commercial/Personal Property Insurance Outside Claim Representative Trainee Job ID: 792249 San Diego, CA We are currently seeking to hire a Outside Property Claim Representative trainee in La Mesa, El Cajon, National City, Chula Vista, Imperial City or Central San Diego. You are required to reside in one of these locations - in La Mesa, El Cajon, National City, Chula Vista, Imperial City or Central San Diego. If you do not reside in one of these areas, we will keep your information on file for future openings. Enjoy your varying retail, restaurant or food service schedule but want to make a move into a career where there are opportunities to grow and learn? SUMMARY: Complete formal Property Training Program for consideration of advancement to outside property claim representative Position. This will include, but not be limited to formal training held in our state-of-the-art training facility in Windsor, CT, as well as on-the-job training in the field. Effective handling of personal and commercial lines property claims of basic to moderate complexity. Contacting clients, determining coverage, scoping of loss and completing damage estimates via Xactimate software, negotiating and settling claims per Best Practices and within DOI regulations. Managing a file inventory in an organized manner including maintaining an effective diary system and accurately documenting claim activity in system file notes in order to effectively resolve claims. Establish and maintain favorable working relationships with customers, marketing partners, contractors and all internal parties/resources. Write denial letters, reservation of rights and other complex correspondence. Identify and refer claims with high level exposure to the supervisor as warranted. Refer claims to Special Investigations Unit and/or Subrogation Unit as warranted. Perform administrative functions such as expense accounts, time off reporting, etc., as required Perform any other duties as required. Occasional catastrophe duty, including travel to other offices and states would be required. Demonstrate proficiency in estimating, investigation, evaluation and negotiation at the most reasonable cost. Satisfy customer needs and ensure file quality. PRIMARY DUTIES: ? Handle Property claims of lesser value and complexity as assigned. ? Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates. ? Investigate and evaluate all relevant facts to determine coverage, damages and liability of property damage claims. ? Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces ? Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder; transition to and from ladder to area requiring inspection; walk on roof. ? Establish timely and accurate claim and expense reserves. ? Negotiate and convey claim settlements within authority limits. ? Write denial letters, Reservation of Rights and other complex correspondence. ? Control damages through proper usage of cost containment tools. ? Meet all quality standards and expectations per Best Practices. ? Maintain an effective diary system and document claim file activities in accordance with established procedures. ? Manage file inventory to ensure timely resolution of cases. ? Handle files in compliance with state regulations, where applicable. ? Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers. ? Identify and refer claims with MCU exposure to the supervisor. ? Recognize when to refer claims to Special Investigations Unit and/or Subro Unit. ? Perform administrative functions such as expense accounts, time off reporting, etc. as required ? Perform any other duties as required. ? Occasional Catastrophe Duty, including other offices and states may be required. EDUCATION/COURSE OF STUDY: College degree or equivalent in business discipline. WORK EXPERIENCE: Previous property claim handling experience is preferred. Knowledge of construction, estimating and estimating system (Xactimate preferred) COMMUNICATION SKILLS: Must display solid verbal and written communications skills. COMPUTER SKILLS: Hardware and software skills and abilities including computers and other similar electronic devices. OTHER: ? Excellent organizational skills with the ability to work independently. ? Solid analytical skills. ? Excellent negotiation skills. ? Candidates must have excellent customer service, communication and organizational/time management skills, as well as the ability to competently handle multiple tasks simultaneously. Two or four year college degree preferable, however all candidates will be considered. Construction industry experience and/or knowledge is a plus. Claim adjusting experience in another line of business is helpful. Must possess a valid driver's license. We offer a competitive salary along with an outstanding benefits package, including medical, dental, life and vision coverage on day one, 401(k) plan with company match, pension plan, and paid vacation/holidays. Relocation assistance is available for the ideal candidate. Travelers is an equal opportunity employer. We actively promote a drug-free workplace. To apply, please visit www.travelers.com/callcentercareers. Alternatively, you may also go to www.travelers.com/careers and search for Job # 792249. EOE ©2010 The Travelers Companies, Inc. All rights reserved. The Travelers Indemnity Company and its property casualty affiliates. One Tower Square, Hartford, CT 06183